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roomsandthings.com

Home & Garden

Rating 8.67/10 15 reviews
(71 lifetime reviews)

8.67/100 (6-month rating)
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All Customer Reviews (71)

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Rating 2/10 1/5
modified review posted May-10-2012

"Ordered a bedroom set on March 20. It is May 10th and I still do not have my furniture. I understand the manufacturer may delay things, however the lack of communication is not acceptable. The only communication I have had has been initiated by me. I have sent an email (saved and received a verification that they received it)and never heard back. Three times I was assured my order would be here the following week. Like I said....still no furniture. Would never order from them again."

Rating 10/10 5/5
modified review posted Mar-28-2012

"They were wonderful to work with. They remedied the trouble we had with the shipping company and replaced the damaged item ASAP. The price was excellent as well."

Rating 10/10 5/5
modified review posted Mar-02-2012

"Five stars for quality and five stars for customer service - Could not have been more pleased with our purchase of a Cavallino Mansion King Headboard, two nightstands, and media stand from Rooms and Things. Everything arrived in a timely fashion, perfect condition, well packed and true to color and quality. Lisa in Customer Service went above and beyond in helping us with dimensions, even sending us the manufacturer's diagram, so we could be sure everything fit our room. Would definitely order from this company again online - It was a pleasure!"

Rating 10/10 5/5
modified review posted Feb-17-2012

"From the ordering process through the delivery, everything was perfect! I would most definitely use this process again AND will inform all of my friends about this wonderful site and experience."

Rating 10/10 5/5
modified review posted Feb-17-2012

"Dear sir/madam,

I would like to say ,thank you' for that wonderful service you have and your so nice sales representatives.
It's been such a great pleasure having done business with you and I'm looking forward to doing business with you again in the near future.Best regards, Eslyne M.Filiciana,Aruba."

Rating 10/10 5/5
modified review posted Feb-15-2012

"I was reluctant to order furniture online. You can never be sure if it looks as good in person, or is as sturdy in person as the online photos and descriptions lead you to believe.
Every part of this transaction with Rooms and Things has been positive! The furniture is BETTER than I expected. It was packed very professionally and arrived in perfect condition. I saved a lot of money buying from Rooms and Things, it was extremely convenient with curbside delivery, and I will be happy to shop with them again in the future."

Rating 10/10 5/5
modified review posted Feb-14-2012

"The rug is beautiful! Quick service and free delivery! I will become a permanent shopper :)"

Rating 2/10 1/5
modified review posted Feb-09-2012

" a very bad experience with an Ashley living room set in less than 1 year from purchase they replaced all the cushions 3 times what a waste they completely smash down I dont think rooms and things did enough on my behalf to receive a refund or do and exchange they kept giving me the run around that Ashley refused to do either ..I paid over 1,000 dollars I purchased it in Feb of last year and it looks 5 years old"

Rating 10/10 5/5
modified review posted Jan-24-2012

"This was a really great purchase! I love the table and chairs and the customer service was great from beginning to end. I was very pleased that I recieved a few updates after the order was placed and I recieved my furniture sooner than expected, only about 2 weeks. I will return to your site next time I need some furniture. Thanks! Jana Treat"

Rating 10/10 5/5
modified review posted Jan-16-2012

"We were very nervous purchasing furniture online. We were afraid it wouldnt come, we would be scammed etc. What an awesome experience. The people at rooms and things are very friendly. They answered all our questions and helped us along with the process. The furniture arrived within a couple weeks - right on the schedule they provided for us. Given that is was tnear Thanksgiving is impressive. There was some minor damage to the table. Since it wasnt fixable they offered a discount that worked for us. the fruthiture is beautifula nd its barely noticeable. Prices were great as well... We willdefinnitely shop there again.

P.A. ALbany, NY"

 
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