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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1121C Military Cutoff Rd #360
    • Contact: cs@rockwellnutrition.com
    • Phone: 866-757-4500
    • Customer Support: 866-57-4500 ext 701
    • Business Hours: Monday 10am-6pm (EST), Tuesday -Friday 10am -5pm (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.00/10 8.00/10
    Chance of future purchase: Rating 8.00/10 8.00/10
    Shipping & packaging: Rating 8.00/10 8.00/10
    Customer service: Rating 8.75/10 8.75/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,007 Customer Reviews

Rating 10/10
5/5
modified review posted

"I received my order in one day with free shipping."


Rating 8/10
4/5
modified review posted

"Delivery was very efficient. Small problem ordering on the website from Canada with a Canadian Visa and shipping to my daughter at a US address. I had to call a couple of times. First time the person said they would get back to me to solve the problem but never did. However, when I called the second time after a very long call, they were finally able to place the order and the order arrived perfect and shipped quickly "


Rating 10/10
5/5
modified review posted

"Easy to use website,prompt delivery"


Rating 10/10
5/5
modified review posted

"Website was easy navigate and the price was great! Item was on backorder, we were notified promptly. Item was received quickly (7 days) for being on backorder! Very happy with service and product selection!"


Rating 10/10
5/5
modified review posted

"My first order had a product with a broken seal. They replaced it quickly and with no fuss. Will definitely be reordering and would recommend this company to anyone. "


Rating 10/10
5/5
modified review posted

"I hope the product will help"


Rating 10/10
5/5
modified review posted

"Exeptional customer care . The best customer service ever !
Very happy with the products I ordered !
"


Rating 10/10
5/5
modified review posted

"Great product. Very satisfied."


Rating 10/10
5/5
modified review posted

"No issues, everything was as expected and speedy."


Rating 10/10
5/5
modified review posted

"Awesome experience. Had all items I needed. Shipping was really fast..!!"


Rating 10/10
5/5
modified review posted

"I am very happy with your service, it is fast. Thanks"


Rating 10/10
5/5
modified review posted

"Like your products and web site. "


Rating 2/10
1/5
modified review posted

"Sold me the item then emailed that you did not have!"

modified review Rep reply posted Nov-15-2014

Rockwell-Nutrition, Rockwellnutrition.com rep has responded

“Dear pat_coller,

We're sorry to hear of your disappointment. As explained in the order confirmation, we are a drop ship company. We do not hold inventory. We do our best to keep up with all the products listed on our website, however, there are often times that we are not informed by the warehouse that an item is out of stock or discontinued until we submit for shipping.

As soon as our order processor found out that the item had been discontinued by the vendor, our nutritionist notified you with an alternative suggestion of the exact same product in a different form. You declined and we issued a refund immediately.

Best of health to you,

Kimberly Gebhart
Operations Manager
Rockwell Nutrition, LLC.”


Rating 10/10
5/5
modified review posted

"No problems, quick delivery."


Rating 10/10
5/5
modified review posted

"Arrived quicker than expected"


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