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Full Rating Profile
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    • Address: 1121C Military Cutoff Rd #360
    • Contact: cs@rockwellnutrition.com
    • Phone: 866-757-4500
    • Customer Support: 866-57-4500 ext 701
    • Business Hours: Monday 10am-6pm (EST), Tuesday -Friday 10am -5pm (EST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.94/10 5.94/10
    Chance of future purchase: Rating 8.13/10 8.13/10
    Shipping & packaging: Rating 7.81/10 7.81/10
    Customer service: Rating 7.00/10 7.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

920 Customer Reviews

Rating 2/10
1/5
modified review posted

"I still haven't received the probiotics I ordered. I wasn't given the option to have USPS deliver and UPS won't deliver to my house. So, it's almost a week and I still don't have my order. Won't order again. Too bad...I hear MindLinx is good. "

modified review Rep reply posted Sep-17-2014

Rockwell-Nutrition, Rockwellnutrition.com rep has responded

“Dear glee_chasem,

No there isn't an option for shipping via USPS except for residents in HI and AK. We had notified the warehouse in reference to the email you sent us and they have been looking into the issue with UPS. We had not yet replied to you because we were waiting on the outcome from the warehouse. But since you know your address is un-deliverable through UPS (which is strange) we have asked the warehouse to recall the package.

A full refund has been issued. Our apologies that your order is unable to be delivered through UPS.

Best of health,

Kimberly Gebhart
Operations Manager
Rockwell Nutrition, LLC”


Rating 4/10
2/5
modified review posted

"Super slow shipping time, even taking into consideration a weather problem. Would not order from again. "

modified review Rep reply posted Sep-17-2014

Rockwell-Nutrition, Rockwellnutrition.com rep has responded

“Dear imaginarycoyotes,

We are sorry to hear of your disappointment in regards to the rare occurrence of a weather delay. The circumstance was out of our control. Your order was placed after 9pm on September 8th. It was processed and sent to the warehouse for shipping on the morning of September 9th. Normally it would have been delivered 3 days later on September 12.

But again, our apologies for the delay.

Wishing you the best of health,

Kimberly Gebhart
Operations Manager
Rockwell Nutrition, LLC”


Rating 10/10
5/5
modified review posted

"The order arrived very quickly.

thank you
"


Rating 8/10
4/5
modified review posted

"My item was delivered on time. I would suggest labeling the bottles."


Rating 10/10
5/5
modified review posted

"The website was very easy to navigate and find the supplements I was looking for; and my order came within the time frame given of 7-10 days in great cognition. Over all was very pleased with this company. "


Rating 6/10
3/5
modified review posted

"bottles came warm not the usual size icepack to keep them cold. Label change so was not sure if same brand. After a bit of going back and forth I did get some answers."


Rating 8/10
4/5
modified review posted

"The items I purchased were put in a large box with plenty of room to be protected by the ample paper wrap included. Unfortunately, the bottles were tossed in first and wrap placed in a huge clump on top of them, so that they were not very protected from breakage. We were lucky that only the wrappers were damaged, and no t the glass bottles."


Rating 10/10
5/5
modified review posted

" I am always impressed with how fast my orders come from you guys;
the supplements my dr. has me taking, have made an
incredible difference in my life; the Adrenotone alone
is something I have needed forever, and the L-5-MTHF is making a remarkable difference in my health and well-being.
I feel blessed.
"


Rating 10/10
5/5
modified review posted

"I got a list of 7 supplements from my doctor. I wanted to get them from professional sources to ensure they were good quality. The brand names that she recommended varied so I thought i would have to order from a bunch of different sites but i didn't they were all on Rockwell! Prices were reasonable i trust they are good quality and they were delivered quick and free!! Excellent experience and i will do it again!!"


Rating 10/10
5/5
modified review posted

"My order was shipped fast and the product I ordered works really well!! I am very happy to be a customer!"


Rating 10/10
5/5
modified review posted

"The order was placed and delivered promptly...
but the packaging (with an extra charge for cool packing) was a waste of time and money. The cool packs were not wrapped around the product and appeared to be useless packaging.
"


Rating 10/10
5/5
modified review posted

"Please with produce. Excellent service on overnight delivery."


Rating 10/10
5/5
modified review posted

"I ordered and they delivered it on the day they said they would! Perfect"


Rating 10/10
5/5
modified review posted

"Great service. Great product!"


Rating 10/10
5/5
modified review posted

"speedy delivery; great probiotic product"


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