We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
RockwellArms.com

Toys, Games, Hobbies

Rating 8.44/10 8 reviews
(10 lifetime reviews)

8.44/100 (6-month rating)
Facebook share
Rockwell Arms is a merchant member
Rockwell Arms participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,943 merchant members.
 
 

All Customer Reviews (10)

sort by date, rating, likes

Rating 10/10 5/5
modified review posted May-23-2012

"Rockwell has the best price I have seen on the net. The internet sales team was very helpful, and the gun arrived at my dealer in a short amount of time. "

modified review posted May-23-2012
RockwellArms's Avatar
RockwellArms, Rockwell Arms rep has responded

“Thank you Tykb10! We truly appreciate your business and please let us know if there is anything else that we can help you with.”

Rating 10/10 5/5
modified review posted May-07-2012

"Rockwell Arms is the next Amazon of firearm and accessory sales. Excellent website with punctual order processing and great deals/free shipping; even gave me a military discount on top! I appreciate good business and it all starts with satisfying the customer and Rockwell Arms has done the job for me. I rarely write reviews for companies, but this organization was worth spending the time on. Hope this helps! "

modified review posted May-08-2012
RockwellArms's Avatar
RockwellArms, Rockwell Arms rep has responded

“Thank you c11charley.ford! We are happy that your shopping experience was a positive one. Please, let us know if there is anything else that we can help you with.”

Rating 10/10 5/5
modified review posted Mar-27-2012

"Excellent price and excellent customer service. Shipped my order out right away. Had a little difficulty with USPS and John followed up immediately and received my order the next day. I am very happy with the product and Rockwell Arms. Will definitely purchase from them again."

modified review posted Mar-30-2012
RockwellArms's Avatar
RockwellArms, Rockwell Arms rep has responded

“Thank you Irope1st! It was a pleasure doing business with you. Please, let us know if there is anything else that we can help you with.”

Rating 10/10 5/5
modified review posted Mar-12-2012

"Just want 2 thank u 4 ur help n u definitely have a repeat customer in me. Recieved my new Sig P226 Navy version MK 25 n have squeezed off 200 rds already, 45 of those rds was with me directly out of the salt h2o Gulf n it was awesome. "

modified review posted Mar-12-2012
RockwellArms's Avatar
RockwellArms, Rockwell Arms rep has responded

“It was great doing business with you DWebster12353! We look forward to helping you further in the future.”

Rating 8/10 4/5
modified review posted Mar-06-2012

"We had a small shipping problem with our order, however the customer service team at Rockwell Arms was great. They kept us updated on our order every step of the way and were great in helping resolve the issue. Its rare nowadays to have a company actually call you to help you out with an order. Thanks Rockwell Arms."

modified review posted Mar-12-2012
RockwellArms's Avatar
RockwellArms, Rockwell Arms rep has responded

“Thank you dnelnyc! We truly appreciate your business and your satisfaction is our top priority. Please, let us know if there is anything else that we can help you with.”

Rating 10/10 5/5
modified review posted Feb-09-2012

"I ordered 2 Kimber magazines which were not in stock and would need 5-10 business days before shipping. So I made a phone call after two weeks to check the status of the order and update my order if it was not yet shipped. Mike answered my voice message and helped me promptly to update the order to 4 magazines.
The first order arrived with one magazine. John helped me to verify the order and the second package arrived very soon with another 3 magazines.
It's my first time purchasing from Rockwell Arms and the experience is very good."

modified review posted Feb-09-2012
RockwellArms's Avatar
RockwellArms, Rockwell Arms rep has responded

“Thanks for your business Sonicweng. We look forward to helping you in the future!”

Rating 10/10 5/5
modified review posted Feb-01-2012

"I purchased a beautiful Rifle from RockWell Arms and it was a Great experiance. Showed up on time, Rifle was A+. I will be buying from again, because they are a great dealer. I will be recommending Rockwell Arms to my friends.
UPDATE 2-14-12 - Yap! Had to buy that SIG P226 I have always wanted, So gave Rockwell Arms ANOTHER Call and again Rockwell delivered in there A+ way. One little problem I had also ordered 2 extra 20rnd Mags with order but only one showed up, BUT with a fast call to Rockwell Arms, I received 2nd mag FAST via Fedex. Making the point any dealer is great until there is a problem, it is how the dealer handles the problem that make a great dealer, Thanks Again Rockwell Arms for being a great dealer! "I'll Be Back" !"

modified review posted Feb-02-2012
RockwellArms's Avatar
RockwellArms, Rockwell Arms rep has responded

“We appreciate your positive review and look forward to doing business with you again soon!”

Rating 2/10 1/5
modified review posted Dec-29-2011

"On-line buyers beware!!! I ordered product nearly a month ago and have not yet received it. Emails to their Web Sales Manager, John Marks, have been ignored as well as my requests for a full refund. Fortunately, I paid with my American Express so I will dispute the charges. Rockwell Arms doesn't offer anything you can't get elsewhere with better customer service. "

modified review posted Jan-10-2012
RockwellArms's Avatar
RockwellArms, Rockwell Arms rep has responded

“We appreciated this customer's legitimate concern and the time he took to let us know our customer service was suffering. He received a personal call from the president of the company the day his complaint was discovered, and his concerns have been fully resolved. This December was an enormous month for gun sales, and we were, unfortunately, unprepared for the rush. We're adding staff so that we can guarantee this will not happen again.”

Rating 10/10 5/5
modified review posted Nov-10-2011

"Very quick turn around from ordering to shipping. Excellent prices in products. Good/fast communicator with questions asked about products.

Tom"

modified review posted Nov-10-2011
RockwellArms's Avatar
RockwellArms, Rockwell Arms rep has responded

“Thanks Tom! It was a pleasure doing business with you and please let us know if there is anything else that we can help you with.

The Rockwell Arms Team”

Rating 10/10 5/5
modified review posted Oct-13-2011

"Rockwell Arms was fantastic! Great service and Prices. I have already recommended them to friends and family. I will definitely buy from them again. I was impressed!"

modified review posted Nov-10-2011
RockwellArms's Avatar
RockwellArms, Rockwell Arms rep has responded

“Thanks for the positive review and we are happy we could be of service to you! Please, let us know if there is anything else that we can help you with. Give us a call at 800-658-0097”

 
wall street journal logo