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  • Rockabilia
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.00/10 2.00/10
    Chance of future purchase: Rating 0.75/10 0.75/10
    Shipping & packaging: Rating 1.11/10 1.11/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

20 Customer Reviews

Rating 10/10
5/5
modified review posted

"The hat I ordered is great. I received my order, Cincinnati, Ohio, in five days. I placed my order before readding all of the bad reviews and it freaked me out that I made a mistake. I did not. The merchandise and delivery totally met my expectation. So, if you're reading these reviews, you can chill and all is good. Rock on!"

modified review This review was modified by DennisWitt on March 13 2015 05:34:45 AM


Rating 2/10
1/5
modified review posted

"To Whom This May Concern -

I ordered a sweat-shirt from them on December 15, 2014. After i had ordered the shirt, i realized it was on backorder and would have to wait the 2-8 weeks before the product arrived. I kept the order thinking it was a safeguard for the company to buy time for the delivery of the product. It was, but come on now…. It's been over 8 weeks since i ordered the product. I had called them twice to check status and both times i had called, the lady was rude and said i had the choice of canceling the order or get something else. Seriously? Why would i want to trade for a different sweater if the sweater i ordered was the one I wanted for my wife for Christmas. Makes no sense. I couldn't cancel it because it is/was a Christmas gift, other wise I would have. I think Adam Duritz would not be cool with how this company sells his product. My experience with this company has been the most unprofessional experience I have had with any type of company. I called again this afternoon to check the status of my order which prompted me to fill this out this review. The lady i spoke with was nice at first and as the conversation continued, you could feel the negativity start. I asked where my sweater was at, she looked on their system and said "there aren't any notes on here and no one has checked on this order" I got a little frustrated and had every right to do so. The lady started getting attitude with me and said the same thing the other reps had told me "i had the choice of canceling the order or get something else" I let her know that this was a Christmas gift. That did not matter to her. Which tells me, this company does not care about their customers the way they should be. If and wen I do receive my order, I will never order from their company again. Plus, with all the negative comments left from people here on the reviews, I will be looking into filing a claim with the Better Business Bureau. My thought would be, shop elsewhere. This company is unprofessional and a waste of time.
"


Rating 2/10
1/5
modified review posted

"have not received my order from 2 montsh ago./....CUSTOMER SERVICE LADY WAS EXTREMELY RUDE. I will never order form here again......I suggest all do the same"


Rating 2/10
1/5
modified review posted

"I ordered an XL Metallica hoodie for $67.99 and paid $11.99 for shipping. I know Metallica stuff is expensive but the price was outrageous and it was stuffed into a USPS envelope and surrounded with packing tape. I was also never notified that it shipped. Packaging of that caliber should not only not happen but should also be free. The XL did not fit, even though all other XL sweatshirts I own fit. I decided to return it, the return instructions were simple enough on the website and I was disappointed in the paying for return shipping as well as a restocking fee but a sweatshirt that doesn't fit isn't worth anything. So I returned it and then called them to check on the status of the refund. Customer service rep on the line was helpful enough and said that there were no notes on my account about it and that I should call back in a few days. I have worked in a call center before and understand how that works so I wasn't disappointed. The only reason I bought this sweatshirt is because for whatever reason, they are the only retailer that carries that design, and I have looked all over the internet and even considered buying from the UK before Rockabilia. Please, if at all possible, avoid this site at all cost. "

modified review This review was modified by freeagent165 on January 12 2015 02:45:33 PM

Rating 2/10
1/5
modified review posted

"I order a shirt for my son-in-law for Christmas back on October 13th. When I ordered it I was never told that this was on back order. I called a couple weeks later to check on the delivery status and was told it was on back order, I then asked why I wasn't informed earlier, and why they had CHARGED my credit card when they had no clue when it would be available. I just got off the phone with them asking for a refund. The woman was polite and stated that she would get the refund rolling. However I felt that she was very rushed, which is understandable 3 days before Christmas, but they did not even offer to provide me with a good discount on a future item - they didn't seem to care if I ever ordered from them again - which I won't. "

modified review This review was modified by djbowers61 on December 22 2014 01:53:21 PM

Rating 2/10
1/5
modified review posted

"Over priced iron on transfers. I live in same state where clothes do not have sales tax. They charged me sales tax & when I called customer service was a jerk. Still charged tax. Shipping was 11.00 for 15 oz bag that was mailed about 30 miles. Save your money.....buy elsewhere!!!!"


Rating 2/10
1/5
modified review posted

"The package as never delivered even though the USPS had marked it as delivered. This is not Rockabilia's fault but when I put an inquiry in they were completely unhelpful, refused to do anything about the issue or do a refund. I went back and forth with them for a couple weeks before realizing that I had placed the order through Amazon so all I had to do was use their guaranteed A to Z service and within a day they had issued a refund. Rockabilia didn't even bother to give me that option."


Rating 2/10
1/5
modified review posted

"My fiancee paid 6.99 for a Halloween mask...we got it and it was made out of paper. We get told if we return it we must pay shipping and a restock fee of $5.00....... so after the shipping and the restock fee we would basically be paying you to take it back... Not happy at all. I have purchased a lot of band shirts, hoodies, and coffee mugs from your website. Never again."


Rating 2/10
1/5
modified review posted

"I bought a Mastodon T-shirt from this lousy company about a week ago. I paid $6 for shipping on my $22 shirt and it still took 6 days to get to my house. After receiving the item, I tried it on ( a slim fit Large) and it fit perfect, a tad on the loose side even, but I knew it would shrink a touch in the wash. When I took it from the dryer, on medium heat, I knew right away I had a problem. This shirt had shrunk from an adult large to what looks like a child medium. I put the shirt on, in hopes that my eyes were deceiving me. I look down and see my belly sticking out just below my navel! WHAT!? This is ridiculous! I think to myself. What a cheap junky t-shirt. I've gotten higher quality shirts for $10 in a back alley behind concert venues.
So, I decide to call them and tell them of my situation. They told me they can't take back worn or washed items. I told them that I understand, but this is a case of a defective item in my opinion. All clothes shrink in the wash a bit, but this is absurd. I told the lady that I wanted to speak to a manager, to which she smuggly replied, "I am the manager".
I reiterated my dissatisfaction to this woman, and told her that I believe that they have sold me a cheap shirt and that I am not happy with the price I paid for such a low quality item. She told me that she could send me a replacement for half price. I said, "well, what if that is junk too?" She replied, "maybe then we might see an issue and take it from there".
That statement didn't sit well with me, I'm certainly not going to take the risk of losing even more money. So I asked one more time if they could take back the shirt and at least refund me less the shipping charge, she told me flat out "NO".
So, I have chalked it up as a loss and a lesson learned.
Don't buy any of this overpriced JUNK from this shady company, that doesn't care about it's customers or quality of products.
"

modified review This review was modified by TimC. on October 18 2014 09:14:25 AM

Rating 2/10
1/5
modified review posted

"bout a pantera 55 dollar hoodie thin and cheaply made sopposed to be a large i washed it put the sweater on and it shrunk do not buy from this place rip off junk and you do not get a notice when ur iteam is shipped and no tracking"

modified review This review was modified by wadehunt83 on October 17 2014 11:58:06 AM

Rating 2/10
1/5
modified review posted

"This is the WORST site ever. I ordered products on two separate occasions and had bad experiences. The first purchase was a poster for a friend. They charged me, then sent me an email saying the item was backordered and would take up to 8 weeks to ship! I didn't think it would be a constant problem, so a few weeks later I tried ordering a shirt from them and AGAIN I was charged before they shipped and recieved an email saying the shirt had been DISCONTINUED! ! Why they let you order and pay for something that something they don't even carry anymore is beyond me! I will NEVER shop on this site again. They suck!"

modified review This review was modified by csclmn on September 14 2014 08:15:32 PM

Rating 2/10
1/5
modified review posted

"I ordered an item on backorder and was told it would take up to 8 weeks to ship. I waited THREE MONTHS. I sent multiple emails inquiring as to why they couldn't order my item from wherever they get it and what was taking so long, and my question was never answered. They kept telling me I could cancel my order or they'd ship as soon as it came in. Then they stopped responding completely. Total crap."

modified review This review was modified by puppyeyes770 on February 21 2014 10:07:49 AM

Rating 10/10
5/5
modified review posted

"I had found this website and immediately was shocked at the huge selection they had of almost every band, not to mention at a great price (19.99 beats 60 dollar T-shirts any day.) So I bought Black Sabbath, Misfits, and Casualties shirts that were all in-stock and didn't think too much about it! I did get an email shortly after I ordered saying my order was in the system and all the statuses of my shirts were still in-stock at that time but, I was a little worried that I didn't get a shipping confirmation after 48 hours (like it says I would for in-stock orders on their website) so, I looked at some reviews online.... talk about a huge shocker. Almost every review I read talked about terrible customer service, waiting on products for weeks and weeks, or just never getting their items. This was a big concern for me especially after I already bought my shirts. When I checked the shirts online and saw 2 out of 3 became pre-orders. So I went on their page under contact us and sent them an email just asking when my shirts might ship. To my great surprise, I got an email later that day from a sales rep saying my order did in fact ship in two packages and sent my tracking numbers. I ordered on the 18th and my shirts were supposed to come on the 26th, but one of the two packages already came on the 23rd! The quality is great, way better than I expected. Just one more shirt to be delivered any day now! Overall, I was really surprised after reading horrible reviews that I had no problem getting in touch with someone about my orders and them actually helping me, that I got amazing quality shirts, and that I got them pretty quick. Still a little cautious about ordering again just based off the majority of negative reviews, but based off my experience I think ordering items that are in-stock is the key and I'll probably do it again!"


Rating 2/10
1/5
modified review posted

"I ordered an Avett Brothers t-shirt on Amazon. It looked high-quality, and was a burnt-orange/red color. The shirt I got looked NOTHING like the picture on Amazon. It was a fire-engine red with cheap white lettering (the red was bleeding through). Also, unlike the company stated, the shirt was unlicensed, and the tag was shredded. I called customer service to return it, but even to exchange it for another shirt, I would have to pay a restocking fee, and they would not pay my original shipping costs back to me. I asked if I could get a full refund for my shirt, and get nothing, but the same policy applied. Also, the employee I spoke to kept insisting that I was wrong, and the shirt looked just like the website showed it. No matter what, to return the shirt, I would end up eating $10.00. This company is AWFUL. Stay away!"

modified review This review was modified by ecap47 on July 10 2013 05:14:57 PM

Rating 2/10
1/5
modified review posted

"They have the worst service, the worst communication, the crappiest product and the nastiest staff! I ordered two shirts in August. After numerous calls regarding status, I finally received one of them in December. The other was discontinued, but they never told me. The one I did receive was totally screwed up. It hung all twisted as if the sewing was not done right. It looked really stupid. I sent it back with a note as to why and also sent an email saying I was sending it back. I never received a reply and eventually got a refund missing $5. When I called they said that was a restock fee. When I said I shouldn't have to pay a restock fee because it was damaged, I was told that just because I said it was damaged, doesn't mean that it was....they didn't think it was, so it wasn't....they get to make that decision and screw you. The woman was very nasty as well. I will NEVER buy anything from them again and I would urge all of you do the same. Oh, and by the way, my credit card was charged the day I ordered them in August - even for the one that had been discontinued. What a totally screwed up company. I don't know how to do much on the computer, but if anyone knows how to really get the word out on this company - so it's the first thing that pops up on Google or something. Go for it!"


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