RockAuto.com

Would like to have better tech questions answered when placing an order. Rock Auto phone operators are great but do not know the product. The buyer should know what he is ordering. But when questions arise it would be nice to have a tech available to answer them.

Researching how to do suspension work on my Grand Prix a website said they purchased the parts from Rock Auto. So I made my parts list, compared prices from the three national auto parts retailers and Rock Auto. Even with the shipping Rock Auto saved me 30% over all the retailers! Exact same parts!  
 
Then I found out a really big Rock Auto secret - they shipped directly to my door! I placed the order on Wednesday and I had the parts in time to repair my car on Saturday and I didn't have to make a trip to the store to pick up & transport the parts home.  
 
For all my future auto repairs I am going to look at Rock Auto first.

ROCKAUTO IS AN EXCELLENT AUTO PARTS STORE TO ORDER YOUR AUTO PART NEEDS. DELIVERY IS ON TIME AS PROMISED AND THEY ALWAYS HAVE THE PARTS THAT I NEED. NEVER THEY MAKE A MISTAKE ON MY ORDERED PARTS AND WHEN IT COMES TO PRICING I CAN'T COMPLAIN AND VERY EASY TO ORDER PARTS ON LINE... KEEP UP THE GOOD WORK BFLORES

This review was modified by its author, boyce2210, on 8/31/10 3:29 AM.

rock auto is an absolute pleasure to buy from.the prices are great and the parts are name brand.i ordered my parts sunday evening and i had them by wednesday.everything was correct as ordered.a great place to deal with.

Ordered Rotors and Pads from this store. Unfortunately did not see that I only need 1 set of pads for both wheels. Call me a car-illiterate, now I am stuck with second set, as these guys do not reimburse shipping, that runs as high as price of the items.. so buy only items that you sure you need, as you can forget about returning them. I guess I'll have to e-bay mine to get my money back. I am not coming back to this store, there are plenty of others with same prices and free shipping..

FANTASTIC SERVICE. VERY HELPFULL ON THE PHONE. HAD MY ITEM SENT TO THE UK, ARRIVED IN TWO DAYS. WOULD PROBABLY HAVE TAKEN LONGER IF BOUGHT IN THE UK. WILL DEFINATELY USE ROCKAUTO AGAIN IF EVER I NEED CAR PARTS.

Needed a replacement for the driver's side interior door handle which had cracked and fallen apart. I checked with the company I work for (Auto parts retailer!) and my employee discount plus freight didn't beat RockAuto's price. It was also shipped faster than we were guaranteed so I'm more than happy! I'll be recommending this company to anyone who asks.

Excellent company to do business with. Highly reccomend A+++++++++++++++++++++++++++

As a hobby mechanic I work on a varity of vehicles from current models to my 68 Firebird and a kit car.At first I thought that for these prices the parts had to be cheap Chinese knock offs but the parts have always been OEM quality. I find that I can order high performance stock parts that are a fraction the cost of "speed parts" from the big catalog stores and the inventory covers most everything I have needed. In addition to the parts costing less the shipping charges are less. When I have returned parts there have been no arguments or restocking fees. Low prices, large inventory, fast delivery, an easy to follow catalog and order process make Rock Auto my first source when I need anything automotive.  
 
Ross Akin

Easy to use website. Fast and professional service. Best prices around without haggling.

Just wanted to thank you as I received my order on August 26th as was exactly what I wanted.  
Usually I am reluctant to order on line but it was a pleasure doing business with you and If I need another part for my 1984 cadillac seville I will surely will get it from you.  
 
sincerely  
Daniel Jensen

I'm returned customer to ROCKAUTO.com and I plan to keep ordering my parts from them. Exelent service, I would rate my experience with them at A++++++++ HIGHLY RECOMMENDED. Best prices I have found. Super FAST SHIPPING.

Great prices, timely communications and very quick delivery. Will do business with them again.  
Thank you

Everything that I asked for, and delivered when promised.

This review was modified by its author, Reviloluap, on 8/30/10 9:39 AM.

fast delivery great value and part fitted and worked perfectly.  
Exact part was in stock and website was easy to navigate, ordering process simple and great communication throughout the process.  
Part was a Honda Odyssey Window regulator