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Store InformationStore Info
Full Rating Profile
  • Ritz Camera

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Ritz Camera & Image Attn: Customer Service 2 Bergen Turnpike Ridgefield Park, NJ 07660
    • Contact: customerservice@ritzcamera.com
    • Phone: 1-855-622-7489
    • Customer Support: 1-855-622-7489
    • Business Hours: Monday - Thursday: 9:00 am - 6 pm EST | Friday: 9:00 - 2pm EST | Saturday - Sunday - CLOSED
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.78/10 7.78/10
    Chance of future purchase: Rating 6.99/10 6.99/10
    Shipping & packaging: Rating 0.83/10 0.83/10
    Customer service: Rating 6.20/10 6.20/10
    Return/Replacement policy: 0.00/10

169 Customer Reviews

Rating 2/10
1/5
modified review posted

"Website not easy - had incorrect info and would not let me correct it. Shipping rates are high. I will know more after I receive the product. Not impressed so far. "


Rating 2/10
1/5
modified review posted

"This store will get a 0 star from me, very shady practices. I ordered a camera on the 6th, the site promises to ship out in one day, the 8th still no shipping status. I waited until the 13th and got mad, called them and they said the camera will be shipped out today, fine, I will wait. The next day still no shipping status, I called in and the guy on the phone told me "Sorry we dont have the camera in stock, who told you the item was going to be shipped?" Terrible company, will not be buying anything from them, 8.1 rating for them is far too generous. "


Rating 10/10
5/5
modified review posted

"hoping that this purchase is for a new camera and new batteries, the price and service is great and I will recommend my ritz to my friends and purchase more in the future.
"


Rating 2/10
1/5
modified review posted

"Ordered a Calumet tripod and the ball head fell apart during first use only a week after I received it. Luckily nothing valuable was mounted at the time. I contacted Ritz 12 days after receiving it and they denied me any service and cited a very ambiguous return policy that only mentions digital, video and cell phone products. Ritz used to have a 30 day return policy for everything else. They told me good luck contacting Calumet for warranty...which I doubt will go well since they are bankrupt. No wonder Ritz did not survive the digital age."


Rating 10/10
5/5
modified review posted

"Good experience. Never interacted with customer service, there was no need. A NEGATIVE NOTE, don't appreciate to be forced to answer a survey in order to be able to close & complete transaction, this is never well received by customers. "


Rating 10/10
5/5
modified review posted

"great!!! very well priced I will for sure be shopping here again"


Rating 8/10
4/5
modified review posted

"it would certainly be nice to be able to preview EVERYTHING about an order (including bill/shipto addresses) BEFORE hitting submit! and i'll note this feedback window has a question for "Rate Ritz Camera's ..." or choose N/A ... " i'll note there is NO "n/a""


Rating 10/10
5/5
modified review posted

"Loved the price and the ease of ability to find what I was looking for!"


Rating 10/10
5/5
modified review posted

"very helpful they spent a lot of time helping me figure out what i needed."


Rating 10/10
5/5
modified review posted

"Thanks! Easy website to use. Simple to navigate and many products!"


Rating 6/10
3/5
modified review posted

"If it's the right item in the picture and at that price I will be very pleased plus they gave 10 dollars discount. I guess we will have to wait and see if it's to good to be true!!"


Rating 10/10
5/5
modified review posted

"Great experience. I been looking for a sports watch and been
told by a friend what a great sports watch her fit bit was.
"


Rating 10/10
5/5
modified review posted

"great vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv"


Rating 10/10
5/5
modified review posted

"Found what I was looking for at a reasonable price! This site confermed that this battery LP E6 is a authentic Canon battery. Other sites don't unless asked. Thanks for your honesty. "


Rating 8/10
4/5
modified review posted

"I live in Alaska and not too happy about having to pay extra postage. Have my item shipped to Oregon since I will travel there, good thing HopefullyI will receive my item on or before I arrive."


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