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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Ritz Camera Ritz Camera Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Ritz Camera & Image Attn: Customer Service 2 Bergen Turnpike Ridgefield Park, NJ 07660
    • Contact: customerservice@ritzcamera.com
    • Phone: 1-855-622-7489
    • Customer Support: 1-855-622-7489
    • Business Hours: Monday - Thursday: 9:00 am - 6 pm EST | Friday: 9:00 - 2pm EST | Saturday - Sunday - CLOSED
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.23/10 8.23/10
    Chance of future purchase: Rating 8.01/10 8.01/10
    Shipping & packaging: Rating 0.83/10 0.83/10
    Customer service: Rating 8.14/10 8.14/10
    Return/Replacement policy: 0.00/10

227 Customer Reviews

Rating 10/10
5/5

"It was nice - thank you - however requiring feedback is not so great"


Rating 8/10
4/5

"So far, so good. I will give you a fuller rating once the order has been received."


Rating 10/10
5/5

"easy to order online as a new customer. thanks for a good experience."


Rating 6/10
3/5

"It was very easy to find what I was looking for and I'm glad this is over. "


Rating 10/10
5/5

"We shall see if my package arrives in time if it does I will be over the moon with the great prices, and the fantastic options"


Rating 10/10
5/5

"My question was answered quickly with even more information that I had asked for. That is going above and beyond for an e-mail response. The bundle price is an excellent savings! Thank you, Ritz Camera."


Rating 10/10
5/5

"great, very easy site to navigate. I am excited to get some
film for my 35 mm camera.
Thanks
"


Rating 2/10
1/5

"Bought what I thought was a Nikon USA D610 camera body. Price 1496.95, street price for Nikon USA camera.
When I received the camera the camera box had been opened. There was no warranty card (first tip off something was wrong), no battery and no manual.

Called Ritz and they inform me this is "an import model" so no Nikon warranty.
Asked for immediate full refund, requested RMA.
Paid $33.95 for overnight shipping got it two days later
What a ripoff. I will never deal with Ritz again.
"


Rating 10/10
5/5

"Great Experience especially with the customer service rep over Chat. he is very knowledgeable."


Rating 10/10
5/5

"The item I was looking for was in stock, and at a good price."


Rating 10/10
5/5

"Website is easy to use, and prices were just right.
"


Rating 10/10
5/5

"It was a good shopping experience, and I received help through online chat which was really useful. Thank you."


Rating 10/10
5/5

"nice shopping for cameras well recommended!!!!!!!!!"


Rating 8/10
4/5

"NOdafdsafasdfasdfasdfasdfasdfasdfasdfasdfasdfasdfasdfadsfasdfa"


Rating 8/10
4/5

"It has been a while sense I shopped here it took a bit to get checked out "


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Ritz Camera is a Merchant Member! Learn more

Ritz Camera is a merchant member
Ritz Camera participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,714 merchant members.