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Stores > Ritz Camera

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  • Ritz Camera Ritz Camera Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Ritz Camera & Image Attn: Customer Service 2 Bergen Turnpike Ridgefield Park, NJ 07660
    • Contact: customerservice@ritzcamera.com
    • Phone: 1-855-622-7489
    • Customer Support: 1-855-622-7489
    • Business Hours: Monday - Thursday: 9:00 am - 6 pm EST | Friday: 9:00 - 2pm EST | Saturday - Sunday - CLOSED
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.05/10 9.05/10
    Chance of future purchase: Rating 8.99/10 8.99/10
    Shipping & packaging: Rating 4.29/10 4.29/10
    Customer service: Rating 8.52/10 8.52/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
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Verified Customer
Rating 10/10
5/5
2017-01-11

"You had the best price compared to any other store. And even at that I could use a coupon code. So I saved $150 approximately."

This review was modified by edgydogsk-9 on January 13 2017 12:00:03 PM

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Verified Customer
Rating 8/10
4/5
2017-01-11

"Very good price on the camera I wanted."

This review was modified by rickwestlake on January 13 2017 08:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-09

Super Satisfied

"Very pleased with the pricing and I look forward to shopping with you again"


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Verified Customer
Rating 10/10
5/5
2017-01-08

"Overall, it was a great experience. Waiting to receive the products."


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Verified Customer
Rating 10/10
5/5
2017-01-07

Excited about our purchase

"Great price and looking forward to seeing if it is good as it looks online. "


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Verified Customer
Rating 10/10
5/5
2017-01-06

Happy Guy

"This was a painless transaction. Free shipping. $100 less than other sellers. I'm a 'Happy Guy'!"


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Verified Customer
Rating 10/10
5/5
2017-01-05

Easy as Pie

"Ordering process was easy and price and selection very competitive."


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Verified Customer
Rating 10/10
5/5
2017-01-05

"I think his survey should come after receipt of product. Last time the experience was great! "


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Verified Customer
Rating 10/10
5/5
2017-01-05

quick and easy

"easy and quick i hope it comes in time"


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Verified Customer
Rating 10/10
5/5
2017-01-05

Quick and Easy with best prices

"i loved the amazon and google protection feature"


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Verified Customer
Rating 10/10
5/5
2017-01-03

"Ritz camera beat all the competitions with their prices and giving warranty for the whole year what an amazing deal. "


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Verified Customer
Rating 10/10
5/5
2017-01-03

Good all round!

"Had the item I wanted, at a great price, and the Amazon payment integration is super-helpful."


Rating 2/10
1/5
2017-01-03

Horrible!

"Buy the Canon 200mm 2L with a cost of $ 6,084.00 on December 19, 2016, said they had it available and that the shipment would be in 2 days. After the purchase it was said that the delay took 7-14 days plus 2 days of additional shipping. Today, 15 days after the purchase I did not receive a single email from the purchase process so I call. They told me that they have not yet processed the order and do not know when it will happen. It is important to note that I send an email a few days later to notify me and they never answered me. Cancel the order and now I have to wait 5 more days to get my money back. They stink!

........

Horrible!
Compre el Canon 200mm 2L con un costo de $6,084.00 el 19 de diciembre de 2016, decía que lo tenían disponible y que el envío seria en 2 días. Luego de la compra decía que el proceso tardaba de 7-14 días mas 2 días de envío adicional. Hoy, 15 días luego de la compra no he recibido ni un solo email del proceso de compra así que llame. Me dijeron que aun no han procesado la orden y no saben cuando pasara. Cabe destacar que envía un email días después para que me notificaran y nunca me contestaron. Cancele la orden y ahora tengo que esperar 5 días mas para que me devuelvan el dinero. Apestan!
"


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Verified Customer
Rating 8/10
4/5
2016-12-29

"experience was good, will get back once the order gets delivered"


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Verified Customer
Rating 10/10
5/5
2016-12-29

Good prices

"Good prices for camera lenses"


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Ritz Camera participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,451 merchant members.