Consumer Electronics and Computer Hardware & Software
“Our appologies, as we explained, we are no longer able to carry the item(s) purchased.”
“Our appologies, as we explained, we are no longer able to carry the item(s) purchased.”
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"I bought a PSP faceplate, received fairly quickly. When I installed it, I faced an annoying prob with the joystick. I emailed customer service, I did get a reply with help of fixing it. I tried everything, finally I was asked to resend it, which I did at once (at my own cost of course). So far so good...
After some time I receive an email saying that my faceplate has nothing wrong with it. I told them to resend my faceplate since I was apparently mistaken and that I would keep it even if it still was not working. They asked me what kind of Shipping I used last time so that they can resend it, I replied promptly. I haven't received any response from them since. I sent approx. an email a month with NO reply whatsoever. I even suggested to pay for Shipping costs for the returned item. Still no reply...
I hope you don't have the bad luck I had when dealing with this online seller. If you're reading this before buying, think twice or even thrice! Their ratings are below 8, which means they do not qualify for the "Elite" Award which they proudly advertise on their website.
UPDATE: Upon request from resellerratings.com, they have now taken down their "award".
Still nothing from those THIEVES, I never heard from them again, they don't reply to emails, they simply took back what I bought from them AND MY MONEY. So in other words, I lost the faceplate I bought for $19.95 plus shipping, AND lost on shipping it back to the US. BEWARE! Crooks like that shouldn't even be allowed to own a business!"