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Store Rating and Reviews RevZilla Motorsports

Homepage: http://www.revzilla.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Overall Customer Satisfaction Rating  
Six-Month Rating: 9.76 / 10
Six-Month Reviews: 103
Lifetime Reviews: 203

   


Lifetime Rating: 9.82 / 10
All Stores Avg.: 8.07
7.35 Pricing of Products and Services
9.34 Likelihood of Future Purchases
9.24 Shipping and Packaging
9.43 Customer Service
9.06 Return or Replacement
Show Reviews Read all 203 reviews below.
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
38 Jackson St  
STE 100
customer support email:
cs@revzilla.com
phone:
877-792-9455
customer support:
877-792-9455
business hours (est):
Monday through Friday, 9am-7pm EST. (Phones)

FAX:


 RevZilla Motorsports Customer Reviews
Page 1 of 14sort reviews by:
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Reviews 1 - 15 of 205
1 | 2 | 3 | 4 | 5 | .... | 14   Next Page
Very Satisfied
Reviewer: klinkers
Click Here to See the Profile for klinkers

6/24/09 11:06 PM
Excellent customer service! I was pleased with the fast shipping to Canada and that they ship with USPS to Canada.

Very Satisfied
Reviewer: hightechdreamer
Click Here to See the Profile for hightechdreamer

6/22/09 12:20 PM
I'm impressed! Cheaper than ebay auction motorcycle tires, fast delivery, top brands, how do you do it?

Very Satisfied
Reviewer: mdreuben
Click Here to See the Profile for mdreuben

6/20/09 6:34 PM
My primary source for motorcycle gear and clothing. Fast shipping and excellent communication with the customer. Very highly recommended!

Very Satisfied
Reviewer: dark75rose
Click Here to See the Profile for dark75rose

6/17/09 6:49 PM
I am extremely satisfied with the customer service of Revzilla! I ordered a jacket yesterday and a pair of gloves today and I had some difficulty getting the free shipping on the gloves because they were a 39.99$ item and that's the minimum for the free shipping. I wrote an email to customer service reporting that I met the minimum and was unable to check out with free shipping and they responded within 24 hours, made appropriate corrections, and I was able to place my order without any problems today! The customer service is great and my order was shipped to me super-quick!

This review was modified by its author, dark75rose, on 6/30/09 5:25 PM.

Very Satisfied
Reviewer: lcseds
Click Here to See the Profile for lcseds

6/15/09 6:48 PM
Wow! My first order with RevZilla, but not my last. I ordered an item mid day and it was delivered the next day. Now, in fairness, the item drop shipped from my state, but still the order processing and dispatch for shipment was FAST. VERY satisfied!

Very Satisfied
Reviewer: scootercrunch
Click Here to See the Profile for scootercrunch

6/15/09 6:31 AM
I would give RevZilla Motosports a five out of five stars. Their web site is informative and easy to navigate. The purchase experience was slick and easy. I especially appreciate the quick turn around time from the time that I made my purchase from the time that it was shipped. I don't think that 24 hours even elapsed! Well done, keep up the good work.

Very Satisfied
Reviewer: ZeusRoxy
Click Here to See the Profile for ZeusRoxy

6/11/09 11:21 AM
Would definitely buy from them again. The purchasing experience was exactly as it should be. I placed my order, received automatic confirmation. 1 business day later, I received an email saying my order was shipped. 1 business day later I had my gear. All online experiences should be this smooth.

Very Satisfied
Reviewer: The Bilbo
Click Here to See the Profile for The Bilbo

6/9/09 12:00 PM
A perfect 10 buying experience. Customer service on the phone was prompt, professional, and accurate, and my order was shipped the same day. Product--RevIt Scoop Body Warmer vest--was just as described. I'm glad I discovered RevZilla.

Very Satisfied
Reviewer: plumb1964
Click Here to See the Profile for plumb1964

6/8/09 2:56 PM
Ordered 2 tires on late Monday afternoon and they were shipped the next morning. I received them 2 days later and had one mounted the next day and the other a week later. I am very satisfied with their prompt service and the tires are excellent on my Roadstar. They also had the BEST price I could find. My rating is 10/10

Very Satisfied
Reviewer: elfling
Click Here to See the Profile for elfling

6/3/09 11:15 AM
Revzilla just rocks :) Their customer service reps are ridiculously friendly and easy to deal with, they have probably the best-organized website out there (as a sysadmin I appreciate this very much!)and it's just an overall pleasure dealing with them. Keep up the good work guys <3

Very Dissatisfied
Reviewer: dfphoto
Click Here to See the Profile for dfphoto

6/2/09 2:32 PM
Ordered two items from them one I wanted to cancel the order they would not let me, this was over the holiday weekend, I knew he was lying about the warehouse and it took over 7 days to ship 10 days to ship another 7 days to deliver. 17 days. Which they could have canceled the order and retained a customer. Not recommended....

Reseller Reply    
Posted by
6/17/09 10:16 PM
While we stock a huge amount of inventory, to be able to have the selection that we offer unfortunately some items have to be ordered. These items are clearly marked with the timeframe needed before they are ready for shipment (in this case it was listed as 'ships in 3-5 business days'). Once an order is placed and the items have been ordered, we do not allow them to be cancelled (we are penalized by our suppliers to do so), but do try to be lenient with the return policy in such cases. Sorry to dissapoint.  
 

RevZilla Motorsports
revzilla

Very Satisfied
Reviewer: r2t2k2
Click Here to See the Profile for r2t2k2

6/1/09 10:07 PM
Stellar customer support! I ordered a Rev'it Infinity riding suit to replace some older riding gear. The guys at RevZilla were extremely helpful in selecting the suit and their knowledge of the product was beyond reproach. Since this is an European built suit, the sizing can be different. They explained that my satisfaction was of utmost importance and if the suit did not fit to return it and get a different size no questions asked. Well, the suit size we selected was a bit samll. I contacted them and they were more than happy to send out the larger size. Since I wanted to get a good all day test ride in before going back to work, I requested that the expedite the shipping. they did and I was able to determine the new size was perfect. All I can say is... great people, service and product.

Very Satisfied
Reviewer: Melbatoast
Click Here to See the Profile for Melbatoast

5/31/09 1:20 PM
On a so far fruitless search for pants that fit well, I found the RevIt Zip pants in a variety of sizes from RevZilla. I needed the pants QUICK as I was going to Americade. The shipment was FAST! I had ordered on the Sunday before Memorial Day, they were shipped out UPS ground Tuesday as promised and ARRIVED same day! And shipping was free. Apparently they have several warehouses across the country to ship from. I was VERY HAPPY with Customer Service as well, when I called to inquire about getting these pants fast.

Very Satisfied
Reviewer: ionei
Click Here to See the Profile for ionei

5/31/09 1:23 AM
RevZilla is the most accessible, prompt, reasonable company I have ever dealt with. I will always go to them first for motorcycle gear!

Somewhat Satisfied
Reviewer: anicoll
Click Here to See the Profile for anicoll

5/29/09 1:09 PM
The shopping was easy, the web site is clean and clear and the article was delivered in a timely manner.

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