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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Replacement Rem Replacement Remotes Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4945 Reynolda Road
    • Contact: support@replacementremotes.com
    • Phone: 1-877-671-7173
    • Customer Support: 1-877-671-7173
    • Business Hours: 9am - 6pm Mon-Fri for customer support.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.71/10 7.71/10
    Chance of future purchase: Rating 7.92/10 7.92/10
    Shipping & packaging: Rating 7.14/10 7.14/10
    Customer service: Rating 6.25/10 6.25/10
    Return/Replacement policy: 0.00/10

2,799 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"I was very satisfied with the remote."


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Verified Customer
Rating 10/10
5/5

"I was surprised to find the replacement remote doesn't have a slide out keyboard. Instead it is located on the back side of the remote. This makes the remote slimmer than the original, which is fine by me. I was also pleased that it came preprogrammed. Worked immediately. "


No Avatar

Verified Customer
Rating 10/10
5/5

"I was pleased with the prompt delivery of the remote that I ordered. When I called to voice my concern, I was given a reason why the remote did not work. It could be because of another problem. "


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Verified Customer
Rating 10/10
5/5

"easily found product...quick delivery..."


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Verified Customer
Rating 10/10
5/5

"Second time replacing this controller and second time I have received excellent service. "


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Verified Customer
Rating 10/10
5/5

"I place an order for remote to my sound bar, It was priced
fairly and I received it in three day. thanks
"


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Verified Customer
Rating 10/10
5/5

"Very easy process. Typed in my TV model and the exact remote I needed popped up. It was shipped and delivered to me quickly, and then worked right away. I would definitely use again and recommend to anyone who is missing their TV remote!"


No Avatar

Verified Customer
Rating 2/10
1/5

"Neither remote worked. A waste of money. I'd have returned them, but the hassle of having to ship them back would only add to the needless aggravation. Chalked up to experience and lesson learned."


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Verified Customer
Rating 10/10
5/5

"Total satisfaction from start to finish."


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Verified Customer
Rating 10/10
5/5

"Exceptional service, shipped quickly, great response to email inquiries. Will use again!"


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Verified Customer
Rating 2/10
1/5

"Poor quality remote. I would not recommend it. "

Rep reply posted Sep-01-2015

Replacement Remotes, Replacement Remotes rep has responded

“Hi, some remotes are more cheaply made then others. Not sure why this happens but it's out of our control. The remote you ordered was the best replacement for your old remote that is discontinued. We did sell this remote at a good price for the quality of remote. Thanks”


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Verified Customer
Rating 10/10
5/5

"Fast delivery, solid construction works great"


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Verified Customer
Rating 10/10
5/5

"ordered, shipped next day, works great, good price"


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Verified Customer
Rating 10/10
5/5

"Needed for a older model Onkyo reciever. Works great. "


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Verified Customer
Rating 10/10
5/5

"I Ian really please not only was ordering easy but the remote came very fast to my house. Thanks for the experience. "


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Replacement Remotes is a merchant member
Replacement Remotes participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.