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RatingsRating
Full Rating Profile
    • Address: 6655 University Pkwy Rural Hall, NC 27045
    • Contact: n/a
    • Phone: 877-671-7173
    • Customer Support: 3363772220
    • Business Hours: 9am - 6pm Mon-Fri for customer support.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

2,200 Customer Reviews

Rating 2/10
1/5
modified review posted

"How this company gained an 8 rating is beyond me. Must be made up reviews. I ordered a remote from them in March, it still isn't here(7/3) and they just sent me an email stating that it won't be sent unil 8/8 or later. Pathetic and horrible customer service. If there was a way to give them negative stars I'd gladly do so."



Rating 2/10
1/5
modified review posted

"Worked fine for a while then started working as sporatically as the original. "


Rating 2/10
1/5
modified review posted

"The remote that was advertised to work with the electronic audio device did not. I purchases based on a direct match after I put in the model of the Phillips Home Theatre system. I would like to return the item."


Rating 10/10
5/5
modified review posted

"I recieved exactly as described and worked perfectly out of the box, price was right. Will definitely do business again. "


Rating 10/10
5/5
modified review posted

"The whole process went just as it should, Shipping was quick and the remote works well with my TV."


Rating 4/10
2/5
modified review posted

"The replacement remote was not a compatable unit nor does the company have one. They did offer to repair my old one so I sent it. Am waiting for its return."


Rating 10/10
5/5
modified review posted

"i asked a question and was answered in a very timey fashion.i did what was recomended and got the results i wanted.thank you very much.linda mcdougall"


Rating 10/10
5/5
modified review posted

"Quick, correct, exact replacement. "


Rating 10/10
5/5
modified review posted

"Overall excellent experience. Will order again if the need arises. "


Rating 10/10
5/5
modified review posted

"As advertised. Least expensive I found."


Rating 10/10
5/5
modified review posted

"Outstanding value and service. "


Rating 10/10
5/5
modified review posted

"Everything went well. Thanks.
David Zettel
"


Rating 2/10
1/5
modified review posted

"they don't work...when plugged into the wall then to the ipad it says not charging...I would either like ones that work or my money back...I feel like ordering and waiting for these was a big waste of time"


Rating 10/10
5/5
modified review posted

"You were very helpful and we would use you again. The USPS failed to deliver to me, but by accident you and I both are in Winston Salem, so we drove over to your business and picked up our order. The UPSP delivered it to you not to me....go figure. Thanks Carol Nishiura"


Rating 6/10
3/5
modified review posted

"I ordered the wrong part. Now have ordered the new correct part. "


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