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969 reviews
posted May-18-2013
reply posted May-18-2013 “I apologize that the tracking information wasn't posted immediately to your order -- your order was sent direct from the manufacturer. Because they do not report tracking information to us until 48 hours after the order is shipped, many times the order has already been delivered by the time we receive tracking info! We posted it as soon as the information was sent to us. I'm very sorry for the delay and appreciate your understanding and feedback.
Thank you,
Nate Horsfall
nateh@rcpw.com”
"was not informed that the item was on back order.
and the item shipped 6 days after i ordered it. if i
had been informed about the back order. i would
have understood."