Replacement Commercial Parts Warehouse Reviews - rcpw.com Ratings at ResellerRatings

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rcpw.com

Home & Garden

Rating 9.21/10 969 reviews

9.21/100
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Replacement Commercial Parts Warehouse is a merchant member
Replacement Commercial Parts Warehouse participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,969 merchant members.
 

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All Customer Reviews (969)


Rating 4/10 2/5
modified review posted May-20-2013

"was not informed that the item was on back order.
and the item shipped 6 days after i ordered it. if i
had been informed about the back order. i would
have understood."

Rating 10/10 5/5
modified review posted May-20-2013

"The response was great. I received the replacement part within the week."

Rating 10/10 5/5
modified review posted May-20-2013

"Will be back again, great service and execution."

Rating 10/10 5/5
modified review posted May-20-2013

"very please with everything."

Rating 10/10 5/5
modified review posted May-19-2013

"I am very satisfied with my order and experience with RCP. Always sent and received in excellent condition. However this time delivery was by USPS instead of UPS, so as with most government agencies, the part was delivered late. Cannot fault RCP with that. "

Rating 10/10 5/5
modified review posted May-19-2013

"The parts were exactly as ordered, shipped promptly, packaged well, and I am a very pleased customer. "

Rating 10/10 5/5
modified review posted May-19-2013

"got the parts quickly and the parts were correct"

Rating 10/10 5/5
modified review posted May-19-2013

"THe order was filled and delivered proptly."

Rating 4/10 2/5
modified review posted May-18-2013

"coud not get my requested part"

Rating 6/10 3/5
modified review posted May-18-2013

"the status of the order was never updated to show that the order was shipped."

modified review reply posted May-18-2013

RCPW.COM, Replacement Commercial Pa rep has responded

“I apologize that the tracking information wasn't posted immediately to your order -- your order was sent direct from the manufacturer. Because they do not report tracking information to us until 48 hours after the order is shipped, many times the order has already been delivered by the time we receive tracking info! We posted it as soon as the information was sent to us. I'm very sorry for the delay and appreciate your understanding and feedback.

Thank you,

Nate Horsfall
nateh@rcpw.com”

Rating 10/10 5/5
modified review posted May-17-2013

"Very Very helpful and also helpful if I need anything else you will hear from me."

Rating 10/10 5/5
modified review posted May-16-2013

"great showed real intrest in my order thanks a lot"

Rating 10/10 5/5
modified review posted May-16-2013

"Very quick !!!! Very good experience dealing with you. Expect more in the future."

Rating 4/10 2/5
modified review posted May-16-2013

"I ordered a part. They charged me. They called me that the item will take 7 - 10 days to be delivered and then they told me a few days later that they cancelled the order because the part was not available. And they credited my cc. I'm disappointed with them because they could have told me that earlier."

Rating 10/10 5/5
modified review posted May-16-2013

"So far you guys rock... I look forward to continued business together."

 
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