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Stores > Replacement Commercial Parts Warehouse

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  • Replacement Com Replacement Commercial Parts Warehouse Elite Status
    • Address: 600 Highland Rd E, Macedonia, OH
    • Contact: orders@rcpw.com
    • Phone: 330-467-1332
    • Customer Support: 800-937-7279
    • Business Hours: 9AM - 5:30PM, M-F; 9AM-2PM, SAT
    • Fax: 330-468-2426

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 5.42/10 5.42/10
    Customer service: Rating 8.00/10 8.00/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

4,007 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5
2016-08-24

Missing Parts, still looking

"I call today and informed the shipping department that I was looking for a missing parts order. After several minutes of being put on hold, I was informed, "The shipment was going out today". So it may appear the shipping department could not find the parts either. I paid $51.00 for good handful of hardware parts and additional shipping charges of more than $178.00 for the 50" deck. I was informed that the parts are shipping with the deck. Total shipping charges are over $229.00. I was told not to expect the delivery till about 08/30/2016. It has been close to two weeks after this $781.00 order was placed, and no contact of any sort (except for the expected additional shipping charges) from them."


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Verified Customer
Rating 6/10
3/5
2016-08-23

When my parts finally get here

"I cant review something i havent yet recieved"


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Verified Customer
Rating 10/10
5/5
2016-08-23

"Every thing was fine and I got it on time"


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Verified Customer
Rating 10/10
5/5
2016-08-23

great deals

"Very pleased with price and delivery,item is exact replacement part."


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Verified Customer
Rating 10/10
5/5
2016-08-23

Excellent

"Great service at ordering and delivery "


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Verified Customer
Rating 10/10
5/5
2016-08-22

Wheel Horse Rebuild

"I ordered a fuel pump on line for my 1997 Wheel Horse and was pleased to see I had 2 choices. A more expensive pump and a less expensive pump both offered as replacements. Since I only trim mow with this lawn tractor the lower cost option was a pleasant surprise. I placed my order on a Friday and received it the following Tuesday. This was a great ordering experience online. I highly recommend this company and will use them again"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-22

Waste of my time and I won't be back

"I ordered a replacement shoulder band for a Tanaka blower: part #TA6697464. Price was $21 on their website + $8.49 for shipping. Order accepted and confirmed. Then, multiple emails saying there was a problem with the order, and ultimately, a note saying that a refund was being issued. Seems the part is actually $174. I feel duped. "


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Verified Customer
Rating 10/10
5/5
2016-08-21

Orange Trimmer cap saves the day

"A speedy receipt of the little orange cap that allows string trimmer to work arrived in a couple of days and I was off to weed-wacking my defensible space. Thanks a million. Susan"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Brush blades for Echo weed eater

"Web site is well designed, found what I needed quickly, and replacement blades arrived promptly."


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Verified Customer
Rating 10/10
5/5
2016-08-20

"THE RIGHT PARTS, THE RIGHT PRICE, THE RIGHT SERVICE, THE RIGHT PLACE TO BUY FROM!"


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Verified Customer
Rating 10/10
5/5
2016-08-20

Worx great!!!!

"Glad I checked RCPW. The part work great!!!!"


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Verified Customer
Rating 4/10
2/5
2016-08-18

Quick service wrong parts

"I know everyone makes mistakes, but it is how fast we respond to the mistake in acknowledgement and correction. I sent a request to the Technical support two days ago and I have not even got an acknowledgement of my request. The two 43309 Spacer that I ordered were suppose to be bushings for the Push Arms. I ordered two for the used Push Arm that was in good condition but needed bushings. The Push Arm I ordered was suppose to have them already installed, but it did not. "

Rep reply posted Aug-19-2016

A rep from Replacement Commercial Pa, RCPW.COM, has responded

“Hi Arthur,

I apologize that you did not receive a reply, however, we did receive your question at 8:39PM EDT on 8/16 referencing this issue. We responded at 9:35AM and 9:52AM on 8/17 (the next morning) with an answer to your issue. I would recommend checking your spam folder for the responses. If you would like to directly contact the customer service rep who responded to your issue, please contact Brian in parts at 800-937-7279 and reference ticket # 310151 (the ticket number assigned to your request made on 8/16).

Sincerely,

Nate Horsfall
nateh@rcpw.com”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-18

"The price on the shipping was a little more than expected.But over very with part."


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Verified Customer
Rating 10/10
5/5
2016-08-18

Ron's mower parts

"The price was right and it shipped on time and everything was as advertised !!"


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Verified Customer
Rating 10/10
5/5
2016-08-18

no hassel results

"fast delivery, reasonable price and it bolted right on no problem."


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