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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 600 Highland Rd E, Macedonia, OH
    • Contact: orders@rcpw.com
    • Phone: 330-467-1332
    • Customer Support: 800-937-7279
    • Business Hours: 9AM - 5:30PM, M-F; 9AM-2PM, SAT
    • Fax: 330-468-2426

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.29/10 7.29/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.92/10 7.92/10
    Customer service: Rating 5.63/10 5.63/10
    Return/Replacement policy: 0.00/10

What is this?

1,717 Customer Reviews

Rating 10/10
5/5
modified review posted

"All worked well. Good price and good delivery."


Rating 10/10
5/5
modified review posted

"Parts arrived quickly and, unfortunately I had ordered the wrong PN. The customer service team was able to quickly identify a different model PN that was used on my mower, something I couldn't. The return process for the parts I purchased was also relatively easy."


Rating 10/10
5/5
modified review posted

"RCPW is a great source of parts for many of the lawn equipment restoration projects I work on. Parts are shipped in a reasonable amount of time."


Rating 10/10
5/5
modified review posted

"I ordered 3 items, but one was no longer available. So, they called to inform me and ask my wishes for the remainder of the order. Great communication. Other parts came yesterday."


Rating 10/10
5/5
modified review posted

"Great prices, great inventory. I will definitely buy from them again."


Rating 2/10
1/5
modified review posted

"Haven't received product yet but once I receive it I will re rate"


Rating 10/10
5/5
modified review posted

"My purchase was a very small one. but it was handled with your representative as though it might have been hundreds of dollars or more. It was delivered to my home in two days.
Before this transaction I had purchased the same item, for more money, from another source and did not receive it within two weeks and when I investigated it, it was not shipped, or lost but billed to me.
Needless to say I was extremely pleased with my purchase from your company. Will keep you in mind for future needs.
Thanks again
Rich
"


Rating 10/10
5/5
modified review posted

"Steve Fade was excellent in customer service. Highly recommend using this company"


Rating 10/10
5/5
modified review posted

"I'm very satisfied whith my item zurita0160"


Rating 10/10
5/5
modified review posted

"very happy with there service its fast and friendly staff are great I will be ordering all my parts from you folks thanks "


Rating 2/10
1/5
modified review posted

"Do not do business with these people. Five days after ordering parts for a customer I called RCPW to check the status of my order, the lady on the phone said they are still waiting on the part from their warehouse. What I thought this was a warehouse I was ordering from. Mind you when ordering, the page did not say "not in stock" . Then when I asked the RCPW lady why there wasn't anything stated on the parts about RCPW having to get from another source and it may take extra time, she said its to hard to keep up with whats in stock! Really? I'm telling you buyer beware!!!"


Rating 10/10
5/5
modified review posted

"Great responsiveness! The order was processed and assistance was provided each step of the way."


Rating 10/10
5/5
modified review posted

"RCPW is the place to go for hard to find Lawn-Boy mower parts"


Rating 10/10
5/5
modified review posted

"Parts arrived on time and repair completed."


Rating 10/10
5/5
modified review posted

"Tracking showed delivery when it wasn't. Customer service was quick to respond. Thank you. Always thorough."


Replacement Commercial Parts Warehouse is a Merchant Member! Learn more

Replacement Commercial Parts Warehouse is a merchant member
Replacement Commercial Parts Warehouse participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,878 merchant members.