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Stores > Replacement Commercial Parts Warehouse

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  • Replacement Com Replacement Commercial Parts Warehouse Elite Status
    • Address: 600 Highland Rd E, Macedonia, OH
    • Contact: orders@rcpw.com
    • Phone: 330-467-1332
    • Customer Support: 800-937-7279
    • Business Hours: 9AM - 5:30PM, M-F; 9AM-2PM, SAT
    • Fax: 330-468-2426

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.81/10 7.81/10
    Chance of future purchase: Rating 7.19/10 7.19/10
    Shipping & packaging: Rating 5.94/10 5.94/10
    Customer service: Rating 8.00/10 8.00/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

4,088 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-28

First time right, the best

"What I ordered, at the price I was told, a fast deliverer, doesn't get any better
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-28

You "BELT"-ED out something great!

"I ordered a lawn mower replacement belt for my dad because he lives for his yard. He wasn't going to replace because everywhere was too expensive and he lives on SS only. I told him I'd take care of it, so I looked online and discovered your site. It had the exact item and for a price I could afford; thank you for allowing me to help my dad gets his mower repaired. I loved that it made him happy, and smile too.
Sincerely,
Mrs. Hazzard
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

right pieces

"got what I ordered. took longer because pieces were not in stock, but came thru
"


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Verified Customer
Rating 8/10
4/5
2016-09-27

pricing / knowledge??

"for a rebuilt pump think the price was a bit high.
why did you not ask for a core in return? to late now already in the dump

why can they not or will not, give a recommendation for a substitute hydraulic oil
at the very least a viscosity rating.
sometimes the factory stuff just isn't available and need something in an emergency.

and / or include a quart with the cost of the pump.

otherwise they were fine.
"

Rep reply posted Sep-27-2016

A rep from Replacement Commercial Pa, RCPW.COM, has responded

“Unfortunately, as we mentioned before, there is no substitute hydraulic fluid recommended for use in cold weather applications like genuine Meyer or, at minimum, aftermarket Buyers snow plow hydraulic oil. The exact viscosity rating of these products is not published and use of another type of hydraulic fluid is not recommended. This is not a lack of product knowledge but merely an acceptance that these products have been tested and proven to be made to run a hydraulic unit at cold temperatures versus a generic hydraulic fluid.

We do accept trade-ins of cores, however, many of our customers need a quick fix and do not have time to send back a core so we do not require a core trade-in to purchase.

Sincerely,

Nate Horsfall
nateh@rcpw.com”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

A fast and impeccable service

"An shipping in fast unusual France and emails to inform me of my order. One very warm congratulations and thank you."


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Verified Customer
Rating 10/10
5/5
2016-09-26

Replacement part for our generator in Haiti

"I found and purchased the piece I needed to get our generator back up and running! The part delivered in a timely manner and the generator runs great! My wife and I, along with the other missionaries that stay here in Haiti thank you, RCPW!!!"


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Verified Customer
Rating 10/10
5/5
2016-09-26

"Great job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"


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Verified Customer
Rating 10/10
5/5
2016-09-26

"The parts were as ordered and I received them in record time. Thank you"


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Verified Customer
Rating 2/10
1/5
2016-09-26

Waste of money and parts !

"I was told what parts I needed by your tech. I ordered the parts recommended and did not solve the problem. Very disappointed in this company."


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Verified Customer
Rating 10/10
5/5
2016-09-26

"It was great dealing with them. Quick shipping.
"


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Verified Customer
Rating 10/10
5/5
2016-09-26

Best customer service ever

"When I called the "customer assistant" number to find out how to order replacement spools for my Worx trimmer, I did not expect to get such helpful
pleasant service. She was helpful and informative about size, shipping, and the cost.
Customer Service is so important and is a forgotten skill in a lot of places that provide product and service to the public.
She made my day a good day!
"


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Verified Customer
Rating 10/10
5/5
2016-09-25

Fun to buy from!

"Not only did the pieces come quickly, I received friendly notes along the way keeping me informed of the progress for the shipping. It made waiting the 3 or 4 days (that was quick) a pleasure. Thanks for your friendly service. :)
"


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Verified Customer
Rating 10/10
5/5
2016-09-25

"Very good service friendly sales person "


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Verified Customer
Rating 10/10
5/5
2016-09-24

"Satisfied very much with product."


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Verified Customer
Rating 10/10
5/5
2016-09-24

Great Communication

"kept me informed by several emails on the status of my order
Great job
"


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