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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 600 Highland Rd E, Macedonia, OH
    • Contact: orders@rcpw.com
    • Phone: 330-467-1332
    • Customer Support: 800-937-7279
    • Business Hours: 9AM - 5:30PM, M-F; 9AM-2PM, SAT
    • Fax: 330-468-2426

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.25/10 7.25/10
    Chance of future purchase: Rating 8.00/10 8.00/10
    Shipping & packaging: Rating 8.50/10 8.50/10
    Customer service: Rating 6.43/10 6.43/10
    Return/Replacement policy: 0.00/10

What is this?

1,706 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great responsiveness! The order was processed and assistance was provided each step of the way."


Rating 10/10
5/5
modified review posted

"RCPW is the place to go for hard to find Lawn-Boy mower parts"


Rating 10/10
5/5
modified review posted

"Parts arrived on time and repair completed."


Rating 10/10
5/5
modified review posted

"Tracking showed delivery when it wasn't. Customer service was quick to respond. Thank you. Always thorough."


Rating 10/10
5/5
modified review posted

"great co-operation and delivery of part."


Rating 10/10
5/5
modified review posted

"Easy, cheap, and fast. What more could you ask for."


Rating 10/10
5/5
modified review posted

"exceeded my expectations. "


Rating 10/10
5/5
modified review posted

"Received part quickly and in condition as indicated. Problem solved. "


Rating 8/10
4/5
modified review posted

"Items are great and good quality but the shipping was a little high."


Rating 10/10
5/5
modified review posted

"arrived on time and the parts are good quality"


Rating 6/10
3/5
modified review posted

"The part was shipped in a timely manner, I did not like the expensive handling and shipping charge since the US Postal Service delivered the part to the wrong address and I searched my neighborhood to locate my part, I did eventually find the part delivered to a home in my neighborhood that had been vacated over a year ago. I suggest you use a more reliable delivery source, not USPS. "


Rating 10/10
5/5
modified review posted

"REP. WAS VERT HELPFUL SENT THE RIGHT PARTS IN A TIMELEY MANNER"


Rating 6/10
3/5
modified review posted

"Much too long for delivery. I can order a cartridge for my printer from HP and get free next day delivery on a $20 order. I ordered a foam air filter from this supplier, paid $7.95 for shipping and handling and it took over a week from order to delivery.
Charges cleared my bank within four days. You simply have to move with the movers or you will not retain customers.
"


Rating 8/10
4/5
modified review posted

"I was happy with the product and it arrived quickly and in good shape. My only negative was the cost of shipping."


Rating 10/10
5/5
modified review posted

"Was prompt on order didn't have any trouble"


Replacement Commercial Parts Warehouse is a Merchant Member! Learn more

Replacement Commercial Parts Warehouse is a merchant member
Replacement Commercial Parts Warehouse participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,876 merchant members.