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Stores > Replacement Commercial Parts Warehouse

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Replacement Com Replacement Commercial Parts Warehouse Elite Status
    • Address: 600 Highland Rd E, Macedonia, OH
    • Contact: orders@rcpw.com
    • Phone: 330-467-1332
    • Customer Support: 800-937-7279
    • Business Hours: 9AM - 5:30PM, M-F; 9AM-2PM, SAT
    • Fax: 330-468-2426

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 7.92/10 7.92/10
    Shipping & packaging: Rating 5.42/10 5.42/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

3,609 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-26

A lot of info

" The order went fine. Got the parts in short order. I made a mistake on a drive belt for my 1980 Wheel Horse as it was to long. Talked to a girl in parts and now have the correct part coming. The wrong part will be shipped back for credit.
I found that initially there were many parts breakdowns to chose from and confused a 1980 with a 1981 model. Glad they straightened it out. Next time I'll call parts.

Thanks parts and shipping,
Bill
"


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Verified Customer
Rating 10/10
5/5
2016-04-26

"Exactly what I ordered. Came in quick.
thanks
"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Great service!!

"Found all the parts I needed at a very good price. This was my first time dealing with RCPW and I'm sure it's not gonna be the last one. Thank you."


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Verified Customer
Rating 10/10
5/5
2016-04-26

Parts I wanted for a good price

"Positive experience from placing order to receiving updates about fulfillment and shipping.
"


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Verified Customer
Rating 6/10
3/5
2016-04-25

"Had to call a couple of times to check on status. Order hadn't shipped, but it shipped after I called the second time. Received today and it looks like it is the part I need."


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Verified Customer
Rating 10/10
5/5
2016-04-25

fast service, good price

"fast service and good prices only had one hiccup with the shipment, one item was shorted when order was pulled but they took care of it with ease, "


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Verified Customer
Rating 10/10
5/5
2016-04-25

mowed me down!

"Quick, accurate service was much appreciated. Best price I could find for the part I was looking for. Also enjoyed the friendly, humorous email. Would shop again."


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Verified Customer
Rating 2/10
1/5
2016-04-25

"Hello it was the wrong size for this toro front wheel drive mower. The original one I have is much longer . Ho can I get the correct part . Its the drive cable for this mower .Do I give the serial or model# of the ,mower. And who do I give this too."

Rep reply posted Apr-25-2016

RCPW.COM, Replacement Commercial Pa rep has responded

“Hi Henry,

I apologize that the part you received did not fit your mower. I sent you an email directly regarding the issue. Please respond at your convenience so we can get this figured out. Thank you!

Sincerely,

Nate Horsfall
nateh@rcpw.com”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-25

helpful & effecient

"customer service was helpful in confirming the part number I ordered was what I needed. Fast shipping. Good communication. Will order again."


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Verified Customer
Rating 10/10
5/5
2016-04-24

Excellent

"Parts were delivered within 2 days. Diagrams were correct and easy to follow for numbers"


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Verified Customer
Rating 10/10
5/5
2016-04-24

"No complaints. Service was very good. Items ordered were recommended by manufacturer
Informative e-mails concerning status.
"


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Verified Customer
Rating 10/10
5/5
2016-04-23

"No problem with the parts that I ordered. I have other machines and if I need parts I will be calling "


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Verified Customer
Rating 10/10
5/5
2016-04-22

Fulfilled

"Received as scheduled. Very satisfied."


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Verified Customer
Rating 10/10
5/5
2016-04-22

They Do A Great Job

"Parts Shipped Out Quickly And They Always Call Me If There Is A Problem With The Order Or Back Ordered Parts On It."


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Verified Customer
Rating 10/10
5/5
2016-04-21

Top notch

"Order was for a replacement Homelite chain saw chain. Ordering was easy, shipped quickly with correct part, fast delivery and great price. Can't beat great service like that."


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Replacement Commercial Parts Warehouse participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,609 merchant members.