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Stores > Replacement Commercial Parts Warehouse

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  • Replacement Com Replacement Commercial Parts Warehouse Elite Status
    • Address: 600 Highland Rd E, Macedonia, OH
    • Contact: orders@rcpw.com
    • Phone: 330-467-1332
    • Customer Support: 800-937-7279
    • Business Hours: 9AM - 5:30PM, M-F; 9AM-2PM, SAT
    • Fax: 330-468-2426

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.75/10 7.75/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 8.00/10 8.00/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

4,234 Customer Reviews

No Avatar

Verified Customer
Rating 6/10
3/5
2016-12-03

never got it!

"The part is on backorder so ask me after it is delivered... if it ever is"


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Verified Customer
Rating 8/10
4/5
2016-12-03

Back order

"Great people to deal with! I would have been very satisfied if the part was in stock cause they are fast!"


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Verified Customer
Rating 10/10
5/5
2016-12-03

Complete, Quick, & Easy

"search was complete and accurate, It was easy to use the search. and the response was quick. Your keeping informed via Email was excellent."


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Verified Customer
Rating 10/10
5/5
2016-12-02

"FAST SHIPPING, GOOD FACTORY STUFF"


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Verified Customer
Rating 10/10
5/5
2016-12-02

"My part was delivered and I am happy with it!"


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Verified Customer
Rating 10/10
5/5
2016-12-02

great to do business with

"Great service goods arrive on time in great condition"


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Verified Customer
Rating 10/10
5/5
2016-12-01

Great Retailers

"Searched many online stores, and RCPW was a pleasant FIVE STAR experience. I will return here first, when additional parts are needed."


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Verified Customer
Rating 2/10
1/5
2016-12-01

"I gave you and order for a fuel tank for my leaf b lower and you sent me the wrong one twice, And when I called after receiving the second one he told me I did/t have part no,. I don;t think that you should have sent one the second time without the no. Now I have paid for two and shipping for two and have nothing. "

Rep reply posted Dec-01-2016

A rep from Replacement Commercial Pa, RCPW.COM, has responded

“Hi Donald,

I apologize that the fuel tanks you ordered on two separate occasions were not correct for your machine.

I spoke to the representative who handled your request after the first item that you had ordered on 11/19 was not the correct tank for your model. He had explained to you that he needed a model and serial number from your machine to look up the correct fuel tank, but that you would not provide the information because it was not in an accessible location. He was not able to provide any information at that time, but you had given him a part number you wanted to order of a fuel tank on our website that looked similar to what you were looking for. This was shipped to you on 11/28.

The same representative spoke to you regarding the second fuel tank you received which did not fit your machine. At that time, you provided the model and serial number and we discovered that the fuel tank that you needed had been discontinued by Homelite.

He also went out of his way to check other vendors and resellers to see if he could find it from someone else (new or used) to help you out but was unsuccessful. I understand that you are frustrated that you received two different fuel tanks that do not work with your machine. These items are eligible for return, but unfortunately, neither are eligible for a full refund because we did not look them up for you. I apologize again for the inconvenience. Please let me know if you'd like to return them and I will issue a return authorization.

Sincerely,

Nate Horsfall
nateh@rcpw.com


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Verified Customer
Rating 10/10
5/5
2016-12-01

Respo was excellento!

"Ordered and received the part in 3 business days..."


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Verified Customer
Rating 10/10
5/5
2016-12-01

No surprises

"I ordered these bushings to rebuild my Case backhoe distributor and they fit perfectly. The ordering process was smooth and painless. I found the website via a Google search. The bushings arrived within days of ordering. I would do business with RCPW again.
Gary
"


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Verified Customer
Rating 10/10
5/5
2016-11-30

Great service!

"Ordering and product was very satisfactory!"


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Verified Customer
Rating 10/10
5/5
2016-11-30

HOT RUSH

"VERY HELPFUL FAST AND EASY "


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Verified Customer
Rating 10/10
5/5
2016-11-29

the right part // right price

"fast service good product perfect fit"


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Verified Customer
Rating 10/10
5/5
2016-11-29

"Product is as advertised and of great quality. Order response time, shipping and delivery was phenomenal. I definitely will place future orders with RCPW! Thanks again! "


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Verified Customer
Rating 10/10
5/5
2016-11-29

Locking cable

"Real good quality will be oredering more in the future catalog would be nice thanks"


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