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"I ordered UPS batteries described as "genuine BB Battery model HR9-12". What I received was a compatible replacement UB1290. Their description and illustrations very clearly stated that this was a brand name B&B battery.I emailed the company about the deceptive description, but received no reply. I did not attempt to return the battery. Please read their "disclaimer" before thinking you will receive what they advertise. http://www.replacementupsbattery.com/policies.html"
"This merchant did not return by phone calls or emails after a battery I bought from them failed within their advertised warranty period. Therefore I would not recommend buying from them."
"Purchased a pair of batteries in May 2011, which were the wrong size. Returned the batteries at their request but the company now does not answer the phone or return emails.RIPOFF COMPANY"
"Purchased a UPS battery Aug2011; it failed Oct2011. Purchased a second replacement, ant it arrived with a shattered base. No response to (1) online online comment/question form (2) two direct emails with photo attached (3) two online RMA requests. Does not pick up the phone weekdays nor weekends, nor is there an answering machine. DO NOT DO BUSINESS WITH THIS COMPANY."
"I purchased a 12V sealed lead acid battery in March and it no longer works at all. They sold me a bad or used battery and refuse to respond to my emails and phone calls. Definitely do no trust this company."