ReplaceYourCell Reviews - replaceyourcell.com Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
replaceyourcell.com

Cellular & Accessories

Rating 7.90/10 320 reviews

7.90/100
Facebook share
ReplaceYourCell is a merchant member
ReplaceYourCell participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,975 merchant members.
 

What is this?

All Customer Reviews (325)


Rating 10/10 5/5
modified review posted May-22-2013

"Recieved order within 6 days!
excellent unit very satisfied.
would recommend these folks to anyone needing a replacement or new phone!"

Rating 10/10 5/5
modified review posted May-17-2013

"all good!! great-no 2 year contract!!
Later,Steve"

Rating 2/10 1/5
modified review posted May-15-2013

"The phone was delivered quickly,but it's defective. I had to wait 48 hours for an email with info on returning the product and the number I need to include to send it back is missing from their email. Tomorrow I will be calling again to try and resolve this. I am not happy with their customer service!"

Rating 10/10 5/5
modified review posted May-14-2013

"Very nice website Very courteous customer service they got in touch with me to provide further assistance with my return and I was very pleased with the replacement, and the discounted price was a great surprise.

Will definitely buy from replaceyoucell.com again"

Rating 10/10 5/5
modified review posted May-13-2013

"I purchased 2 phones from them last week and was amazed how affordable it was, i did have a question about one of the phone, and the lady on the phone was very nice and helpful. great site. "

Rating 2/10 1/5
modified review posted May-03-2013

"1- You don't answer nor return phone calls.
2-Your receipt says open 8-5 Mon-Fri. & I get recording saying
(closed) and only til 12 on Fri.!!!
3-No instructions or how to get instructions to operate
4-Tel does not work. Won't turn on. Received 5-2-13
5-No return address to send back. What are you hiding?
6-If no QUICK service, I will cancel CC payment and phone is
here for YOU to pick up."

modified review reply posted May-14-2013
Replaceyourcell's Avatar
Replaceyourcell, ReplaceYourCell rep has responded

“I truly apologize for the inconvenience. Please contact our customer service so that we can resolve this issue to your utmost satisfaction.”

Rating 2/10 1/5
modified review posted May-02-2013

"The Phone that i show and order in your website, it's not the phone you send me. Instead you send me a used Verizon CDMA
Phone that even when i inserted my GSM card and try to make a call it will connect me to the Verizon Network plus the Voice command feature, doesn't work.

"

modified review reply posted May-17-2013
Replaceyourcell's Avatar
Replaceyourcell, ReplaceYourCell rep has responded

“We deeply apologize for any inconvenience. Our mission is to please each and every one of our customers. Please contact us at your earliest convenience so that we can resolve your issue to your utmost satisfaction.”

Rating 10/10 5/5
modified review posted Apr-24-2013

"I am not a terribly sophisticated cell phone user and was searching for an older model flip phone. I was fortunate to be connected to Michelle at replaceyourcell.com and she was awesome - she stayed with me and answered all of my questions - I know I got the right phone for me."

Rating 10/10 5/5
modified review posted Apr-22-2013

"Very courteous sales person called to inform me they did not have the exact phone I ordered. I was pleased with the replacement, and also received a discounted price.
Will use again. "

Rating 10/10 5/5
modified review posted Apr-16-2013

"got to us very promptly and in excellent shape. thank you very much"

Rating 8/10 4/5
modified review posted Apr-16-2013

"Received phone in 2 days. Experience was good and like the phone. Only thing wrong was I did not receive an instruction book or CD on how to use the phone."

Rating 10/10 5/5
modified review posted Apr-16-2013

"outstanding products and service"

Rating 10/10 5/5
modified review posted Apr-16-2013

"Purchase was easy and affordable. Sales rep was very helpful."

Rating 10/10 5/5
modified review posted Mar-31-2013

"nice phone, wish there were more choices of sprint phones"

Rating 10/10 5/5
modified review posted Mar-16-2013

"I'm very satisfy with my purchase. It was really fast"

 
wall street journal logo