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replaceyourcell.com

Cellular & Accessories

Rating 7.24/10 49 reviews
(242 lifetime reviews)

7.24/100 (6-month rating)
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All Customer Reviews (242)

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Rating 10/10 5/5
modified review posted Apr-06-2011

"My phone was shipped incredibly fast. I ordered a razr as a backup phone. Not only did I end up using it as my primary but I was able to get it in a color that I couldn't find anywhere else. It worked perfectly and a lot of the "bugs" I usually find with new cell phones were non-existent in this one. I will definitely buy from them again in the future...the prices are unbeatable!"

Rating 10/10 5/5
modified review posted Jun-23-2011

"i bought a sprint phone from them and i love it it works fine with no problem"

Rating 2/10 1/5
modified review posted Oct-05-2011

"I initially thought that ReplaceYourCell was one of the good ones, until I had a phone fail within the 30 days warranty period. It has now been many weeks that I have been emailing them, and they have a tendency to ignore Customer Service emails for weeks at a time, responding to me only AFTER I call to complain."

No Avatar
Brooklyn, New York
Rating 4/10 2/5
modified review posted Jan-09-2012

"Purchased Samsung SGH-A187. There is a 30 day policy. On the 31st day, the audio part of the phone died. Doesn't ring, no alarm, it only vibrates. Not happy with this or the "pay your own shipping" return policy. Recently, I found a company that sells used cell phones, has a 1 year, no questions asked, return policy and free return shipping. Tried them out and they stand behind what they say. So why would I use 'replaceyourcell' again? "

modified review posted Feb-22-2012
Replaceyourcell's Avatar
Replaceyourcell, ReplaceYourCell rep has responded

“We were never contacted in regards to this customer's defective item. Even at the 31st day, we would have accepted the item back; we're not unreasonable. Also, we do offer up to a two year parts and labor warranty for purchase with our products.”

Rating 10/10 5/5
modified review posted Apr-09-2012

"Ordered on Friday afternoon, recieved the following Thursday. Pleased with timely delivery. Phones were as advertised and worked great with Page Plus. Would consider ordering again if I need a replacement phone."

Rating 2/10 1/5
modified review posted May-18-2012

"i dont like the cell phone and i want to return it, what do i need to do to return it."

Rating 4/10 2/5
modified review posted Aug-07-2008

"I love the phone it is a great phone, However When I went to get the phone activated it hadn't been flashed to cricket correctly and I had to Purchase a phone from the store.I have had very little luck getting a response from the company about my options. "

Rating 10/10 5/5
modified review posted Aug-12-2008

"The communication and everything was fine. The product (LG CU 500) was just as described. I only wish that the seller would not have twice asked for positive feedback before the item was received. Otherwise, recommended."

Rating 2/10 1/5
modified review posted Sep-20-2008

"Bad experience!! The first phone I got looked like it had been used for a while, several dings in it and when I brought it to Alltel to transfer the service they couldn't get it to work. Then I had to send it back AT MY EXPENSE. They sent me another phone, brought it to Alltel to make the transfer which they were able to do, but found out the phone was defective. The ear piece wouldn't work. ALLTEL WAS GREAT!! They replaced the junk phone I got from REPLACE YOUR CELL for nothing even though I didn't get it from them. THANKS ALLTELL!!

NEVER AGAIN!! - REPLACE YOUR CELL.COM!!"

Rating 2/10 1/5
modified review posted Mar-05-2009

"I purchased a Motorola ROKR Z6m cell phone from ReplaceYourCell.com. Although it arrived promptly, the description said it had "some" scratches. It has so many bad scratches, you can hardly see the screen. Also, after a 2 weeks the battery won't hold a charge. Be sure to read the fine print...they have a VERY SHORT warranty...only a few days. Not enough time to fully test the phone. DON'T BUY FROM THIS SITE! They are a rip-off!"

 
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