ReplaceYourCell Reviews - replaceyourcell.com Ratings at ResellerRatings

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replaceyourcell.com

Cellular & Accessories

Rating 7.90/10 329 reviews

7.90/100
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All Customer Reviews (334)


Rating 10/10 5/5
modified review posted Jun-06-2013

"Great company! I ordered the wrong phone (silly me). I called them & spoke with Syndie, who was amazing & helped me pick out a new phone. Shipping was really fast even with the exchange. I totally recommend them to everyone."

Rating 10/10 5/5
modified review posted Jun-06-2013

"Ordered a phone and so happy with my purchase! Customer service was great! Great experience!! Very recommended!!"

Rating 2/10 1/5
modified review posted Jun-05-2013

"I was sent a phone that was the same I ordered but that phone was meant for someone else. Therefore, I was not sent the phone for me to activate, because that phone should have been sent to someone else. I did contact Customer Service and was provided the info to ship back but I'm still waiting on my phone."

Rating 10/10 5/5
modified review posted Jun-05-2013

"I was very happy with my purchase. And the website is really beautiful and easy to use. "

Rating 10/10 5/5
modified review posted Jun-02-2013

"I had a problem and they replacing it."

Rating 4/10 2/5
modified review posted May-31-2013

"The phone didn't come with any support material, I paid for an extended warranty but didn't have any support material on that either and well I didn't even get an invoice in the box leaving me to have to call several times."

Rating 10/10 5/5
modified review posted May-26-2013

"Great company, best customer service. We'll be doing business together for a long time."

Rating 10/10 5/5
modified review posted May-24-2013

"Got the phone for my daughter and it works well. I would like to see more up to date phones for sprint.

Thanks"

Rating 8/10 4/5
modified review posted May-23-2013

"I was satisfied with tghbe speed of service. Ut dikd not know I was buying a 4 yearold phone. Putting the date of manufacture would be great. I would have paid more for a more recent phone."

Rating 10/10 5/5
modified review posted May-22-2013

"Recieved order within 6 days!
excellent unit very satisfied.
would recommend these folks to anyone needing a replacement or new phone!"

Rating 10/10 5/5
modified review posted May-17-2013

"all good!! great-no 2 year contract!!
Later,Steve"

Rating 2/10 1/5
modified review posted May-15-2013

"The phone was delivered quickly,but it's defective. I had to wait 48 hours for an email with info on returning the product and the number I need to include to send it back is missing from their email. Tomorrow I will be calling again to try and resolve this. I am not happy with their customer service!"

Rating 10/10 5/5
modified review posted May-14-2013

"Very nice website Very courteous customer service they got in touch with me to provide further assistance with my return and I was very pleased with the replacement, and the discounted price was a great surprise.

Will definitely buy from replaceyoucell.com again"

Rating 10/10 5/5
modified review posted May-13-2013

"I purchased 2 phones from them last week and was amazed how affordable it was, i did have a question about one of the phone, and the lady on the phone was very nice and helpful. great site. "

Rating 2/10 1/5
modified review posted May-03-2013

"1- You don't answer nor return phone calls.
2-Your receipt says open 8-5 Mon-Fri. & I get recording saying
(closed) and only til 12 on Fri.!!!
3-No instructions or how to get instructions to operate
4-Tel does not work. Won't turn on. Received 5-2-13
5-No return address to send back. What are you hiding?
6-If no QUICK service, I will cancel CC payment and phone is
here for YOU to pick up."

modified review reply posted May-14-2013
Replaceyourcell's Avatar
Replaceyourcell, ReplaceYourCell rep has responded

“I truly apologize for the inconvenience. Please contact our customer service so that we can resolve this issue to your utmost satisfaction.”

 
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