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"Great company! I ordered the wrong phone (silly me). I called them & spoke with Syndie, who was amazing & helped me pick out a new phone. Shipping was really fast even with the exchange. I totally recommend them to everyone."
"I was sent a phone that was the same I ordered but that phone was meant for someone else. Therefore, I was not sent the phone for me to activate, because that phone should have been sent to someone else. I did contact Customer Service and was provided the info to ship back but I'm still waiting on my phone."
"The phone didn't come with any support material, I paid for an extended warranty but didn't have any support material on that either and well I didn't even get an invoice in the box leaving me to have to call several times."
"I was satisfied with tghbe speed of service. Ut dikd not know I was buying a 4 yearold phone. Putting the date of manufacture would be great. I would have paid more for a more recent phone."
"The phone was delivered quickly,but it's defective. I had to wait 48 hours for an email with info on returning the product and the number I need to include to send it back is missing from their email. Tomorrow I will be calling again to try and resolve this. I am not happy with their customer service!"
"Very nice website Very courteous customer service they got in touch with me to provide further assistance with my return and I was very pleased with the replacement, and the discounted price was a great surprise.
Will definitely buy from replaceyoucell.com again"
"I purchased 2 phones from them last week and was amazed how affordable it was, i did have a question about one of the phone, and the lady on the phone was very nice and helpful. great site. "
"1- You don't answer nor return phone calls. 2-Your receipt says open 8-5 Mon-Fri. & I get recording saying (closed) and only til 12 on Fri.!!! 3-No instructions or how to get instructions to operate 4-Tel does not work. Won't turn on. Received 5-2-13 5-No return address to send back. What are you hiding? 6-If no QUICK service, I will cancel CC payment and phone is here for YOU to pick up."
"Great company! I ordered the wrong phone (silly me). I called them & spoke with Syndie, who was amazing & helped me pick out a new phone. Shipping was really fast even with the exchange. I totally recommend them to everyone."