I have made many online purchases. The experience with this vendor was far superior. The merchandise I ordered was delivered in a speedy time frame. The condition was excellent. I first tried to get a replacement phone from my actual carrier and they attemtped to push a expensive model on me. The item I choose was what I wanted. I will be back for my future wireless needs.

Doesn't hold up to their policy on returns. Its been three weeks now and still no money returned.This place is a fraud.

So glad to find ReplaceYourCell! I'm sure when I get my phone, I'll be just as thrilled! Thanks

They shipped the Centro quickly, but when it got here, it won't charge (it's not the battery, I checked) despite their assurances that they check their used merchandise thoroughly. Called and they authorized a return with no problem, BUT I have to pay to ship it back and have to wait several more days for it to get back to them and then for them to send a replacement. It seems wrong that the buyer has to pay to ship back a DEFECTIVE phone. I buy a lot of things online and that's not the usual policy for defective merchandise. I need another phone for another family member and had planned to get it here if things went well with this transaction, but I am buying it elsewhere after all.

This is my second order with in 3 days and I am very satisfied with service. Within 2 days of my order i have recieved my phones on both accounts. I am very happy with the condidion of said phones and the promt service when i ordered. As i tend to think phones require baths i will be using this store again in the very near future.

this company is a scam! They say you get free shipping with orders over $50, but when you go to pay,it won't let you enter the code. If you contact them about it, they ignore you and then later on tell you it is too late and if you didn't enter the code, they won't refund your money. They also charge you 20% if you exchange an item and customer service tells you that you pay shipping for the exchange phone being sent to you, but their own paperwork states THEY are responsible. Don't waste your time and money on them!!!!!!!

I have ordered from REPLACEYOURCELL.COM in the past and was satisfied. Well after 2.5 weeks of not being able to use your phone, will have you DISatified. My phone completely went blank so I placed an order to purchase a new cell phone and come to find out through metro pcs customer service that the phone I purchased was not their phone, Metro pcs programmed my phone 4 times and the phone was taken in to the store, metro pcs looked at my phone and said this is not our phone. After several phone calls to metro pcs and several attempts to talk to someone who speaks english clearly, I spoke with someone who once again tried to program my phone and she even told me that the phone is a verizon phone ( which I also asked about that to customer service @ replaceyourcell ) and was told it says that because its roaming,when should a metro pcs phone say verizon. I found out the real reason the phone hasn't been flashed properly.I have sent two request return authorizations and haven't recieved anything yet. I am not purchasing anything else

Very unhappy.  
Never going to use this store again.  
 
When I opened the UPS box I saw that the Nokia box was open.The box looks old and used before to arrive to me.  
There are 2 (two) things missing:  
1. Pen Stylus  
2. Memory Card  
I tried to call customer service and staid on hold for so long. Nobody respond - Voice mail. Very poor service.  
 
 

I love my new phone! It is so pretty and easy to set-up. The price was less than half of what it is in the phone store. Thanks alot to ReplaceYourCell!

Phone was NOT delivered as promised. Overnight shipping was selected, charged but due to an order input error, UPS did not have a correct address to ship the phone.  
replaceyourcell.com did not respond helpfully and I had to make my own arrangements with UPS to obtain my phone.  
DO NOT USE THIS COMPANY AS THEY CAN NOT FULFILL.

Item shipped fast and arrived as advertised.  
Will do business again.  

The phone arrived only 2 days after I ordered it in perfect condition. I was impressed it looked new, in the original box, with accessories. Thanks for the prompt delivery and the great product.

I have purchased a phone from this company in May of 2009 and the phone has worked flawlessly.  
I just purchased another phone for my wife and after activating it, we found that there was a problem with the phone's reception. (poor antenna strength) We called customer service and received a return authorization. The replacement phone has worked very well and our problem was handled quickly. We are very satisfied with this company.

Was satisfied with overall purchase. Order recieved fast. Had to request original battery due to the back not fitting on the phone with the extended battery into place. Received that with in a week of sending the email request. Thank you!!!! Will use this site again and recommend to others!!

The refurbished phone I received had several problems, but the vendor was prompt in issuing an RA number and prompt in issuing a credit. They agreed to not apply their restocking fee because they did not have another unit. Thus while they were not able to meet my needs, I think this is a good and trustworthy vendor.