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Stores > Repairs Universe

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  • Repairs Univers
    • Address: 2505 Anthem Village Drive Ste E373
    • Contact: sales@repairsuniverse.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.39/10 6.39/10
    Chance of future purchase: Rating 3.25/10 3.25/10
    Shipping & packaging: Rating 7.00/10 7.00/10
    Customer service: Rating 2.19/10 2.19/10
    Return/Replacement policy: 0.00/10

1,243 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-22

They never got back to me

"I contacted RU about repairing the charging port on my Samsung Galaxy S6. Filled out the form with all the pertinent information, and never heard back from them. The first contact they made was an email titled "Did Repairs Universe Deliver?" No. No, they did not. I will never attempt to use their services again, and will not recommend them to anyone, and if anyone asks me about them, I will refer them to this review. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Great all around

"Had previously bought the same item (iphone screen and digitizer) from a different seller and the quality was terrible, didnt fit right and touch did not work. The one I bought from repairsuniverse worked flawlessly. "


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Verified Customer
Rating 10/10
5/5
2016-08-21

Item as decribed, Worked well.

"New screen and frame fit well and were relatively easy to install."


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Verified Customer
Rating 2/10
1/5
2016-08-19

Terrible screen

"I was sent a screen that did not work. The box said that once installed I could not return it."


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Verified Customer
Rating 10/10
5/5
2016-08-19

Repair Universe loves to serve us!

"Best quality parts, amazing customer service. And on top of all the great personal experiences via installing the part and questions I had, the shipping was in mint condition when I got it and also very fast!"


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Verified Customer
Rating 10/10
5/5
2016-08-19

quick ship, just what I was looking for

"needed to replace heatgun. I like this one it is compact and perfect for the delicate work I do."


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Verified Customer
Rating 10/10
5/5
2016-08-19

Perfect product

"Exactly what was expected"


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Verified Customer
Rating 8/10
4/5
2016-08-19

Got money's worth!

"For only about $120, I got a good temporary screen fix. No Touch ID, but the screen isn't Apple so that's to be expected."


Rating 2/10
1/5
2016-08-19

Poor quality...worse customer service

"uOrdered a new screen with digitizer for my phone. Put it together and it broke during normal installation. Poor quality. I contacted the company by email and was told I could return it for credit and they would forward my information to their returns department. I waited a few days and heard nothing. Went on to their online chat and was told the same thing. On my third try my information was forward to the returns department and was told that I could not return it and they would not be issuing a credit. They do not stand behind their product and have very poor customer service. Will never buy from them again. Buyers...beware!!! "


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Verified Customer
Rating 10/10
5/5
2016-08-18

Fast delivery, quality product

"My order arrived quickly and was well packaged. Everything was as advertised with no surprises or problems. I would not hesitate to repeat this order and I am sure that I will be ordering more from Repairs Universe in the future. It was a pleasure doing business with you."


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Verified Customer
Rating 4/10
2/5
2016-08-17

iPHONE 6 CHARGING JACK

"Does not work with any original APPLE Iphone charging cables but did work with a certified aftermarket cable."


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Verified Customer
Rating 8/10
4/5
2016-08-14

I mean I needed it but it's not what I ordered

"Ordered a replacement camera/back cover for my 5X and a glass screen protector "just in case". I got the 5X parts fine but the glass protector, despite being in a box labeled 5X, was for a 6P. I mean, I have a 6P and it's awesome but that's not what I ordered?"


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Verified Customer
Rating 10/10
5/5
2016-08-12

Unbelievably fast delivery.

"Right part, right time, right price!"


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Verified Customer
Rating 10/10
5/5
2016-08-12

"Outstanding service, order received as advertised, great quality product."


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Verified Customer
Rating 2/10
1/5
2016-08-12

Glass peeling away from LCD within a day

"Within a day of putting this cheap screen on my phone, the glass started peeling away from the LCD. I expected better from one of the more expensive options on the market. "


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