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Stores > Repairs Universe

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  • Repairs Univers
    • Address: 2505 Anthem Village Drive Ste E373
    • Contact: sales@repairsuniverse.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 4.00/10 4.00/10
    Shipping & packaging: Rating 7.00/10 7.00/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: 0.00/10

1,167 Customer Reviews

No Avatar

Verified Customer
Rating 6/10
3/5
2016-06-27

Not the greatest customer service experience for me. Quick shipping though.

"The shipping process is the best experience that I had with this company. The item ordered was damaged, and a new item had to be ordered/replaced. The main issue I have with them is their communication process with their consumers. I was not able to get tech help, nor anyone to speak with to help problem solve the repair before having to send the item back. This includes their email, and over the phone contact options. I had to take my part to a repair shop anyway to only discover the part was defective. Then I was charged a restocking fee when I sent the defective item back. They were not very helpful in my situation. I guess this is what happens when you purchase things online. There is a huge lack in genuine customer service. This is what my experience was. "


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Verified Customer
Rating 10/10
5/5
2016-06-26

Product is great. Instructions could be a bit better

"I found the screen and digitizer to be better than advertised because the adhesive necessary was already pre-applied to the new items. Unfortunately, I did not notice that the adhesive have been attached to the sides of the new digitizer and spent quite a bit of time cutting out some strips before I noticed the clear cellophane covering over the new adhesive. My fault no doubt. I did find better videos of the teardown and repair online then was offered at the website. The video on the website was a teardown but was not in my opinion specific enough. I'm glad others had posted similar videos that were more detailed. In any case, the parts were delivered quickly and they were the correct ones! The quality seemed appropriate. I have already shopped again at Repairs Universe because of the high quality and quick delivery."


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Verified Customer
Rating 10/10
5/5
2016-06-26

"Parts fit perfectly thanks"


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Verified Customer
Rating 10/10
5/5
2016-06-25

Will do it again!!!

"I am very satisfied with my order and service. will order from them again..."


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Verified Customer
Rating 2/10
1/5
2016-06-25

Bad battery - does not have the capacity of a new battery.

"I have been using the battery you sent for several weeks - I dont think it was a good battery. When new, the phone would go for more than a day. now I get part of a day and have to recharge. Very disappointed."


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Verified Customer
Rating 2/10
1/5
2016-06-24

Non working digi

"The digitizer did not work and had to return the phone to manufacturer for replacement"


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Verified Customer
Rating 4/10
2/5
2016-06-24

"Screen cracked while installing"


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Verified Customer
Rating 10/10
5/5
2016-06-24

Awesome!

"Great product, great service! "


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Verified Customer
Rating 2/10
1/5
2016-06-21

lg screen didn't work

"I bought a screen for my lg g2 and once I installed it lines appeared on the screen the color was off I was a waste of money"


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Verified Customer
Rating 4/10
2/5
2016-06-19

No quaranty

"After a few weeks the replacement iphone began 'fogging' randomly during the day. Not sure, but it may be a sign that the screen is headed to a non-functional state. The return policy is a joke, very heavly against returning anything at all. This doesnt say much for the quailty of the product if you cant provide a return for more than 10 days."

This review was modified by trevor_page25 on June 23 2016 08:33:45 AM

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Verified Customer
Rating 10/10
5/5
2016-06-19

All good

"No problems, all ok........".......right"

This review was modified by johnkutkowski on June 23 2016 08:35:07 AM

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Verified Customer
Rating 10/10
5/5
2016-06-18

Fast Shipping, Great quality

"The screen was good as the original and even included tools to help install it. The item also shipped fast."

This review was modified by ecruz483 on June 23 2016 08:35:07 AM

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Verified Customer
Rating 10/10
5/5
2016-06-18

"Thank You very much for your selling services"


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Verified Customer
Rating 10/10
5/5
2016-06-18

"Everything came as ordered. "


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Verified Customer
Rating 10/10
5/5
2016-06-18

"A very good experience. Would shop with them again."


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