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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2505 Anthem Village Drive Ste E373
    • Contact: sales@repairsuniverse.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.38/10 7.38/10
    Chance of future purchase: Rating 6.25/10 6.25/10
    Shipping & packaging: Rating 6.07/10 6.07/10
    Customer service: Rating 6.55/10 6.55/10
    Return/Replacement policy: Rating 6.88/10 6.88/10

665 Customer Reviews

Rating 10/10
5/5
modified review posted

"Repairs Universe did a great job with my orders. I ordered two items. A replacement screen for my Samsung Captivate Glide and adhesive strips.

I had dropped my phone about two years ago, and thought I'd make a big project out of it. Repairs Universe was the ONLY place I could find an instructional video on replacement, and probably one of the cheaper routes. Even though it was cheap, everything was well packaged and delivered within 2 days of ordering.

Not to mention the free safety pry tool. Because it is plastic, it does show wear after a project, but that's its main purpose- to pry things open without having the consistency of metal (that generally damage your systems).

I've repaired circuitry and computers for over 7 years now, and I highly recommend ordering from this company. I wasn't disappointed at all.

Good Job guys!!
"


Rating 10/10
5/5
modified review posted

"I received exactly what I asked for ... When I asked for it."


Rating 4/10
2/5
modified review posted

"Replacement screen cracked under cold temps"


Rating 10/10
5/5
modified review posted

"I was very satisfied with the service and the product, I will be doing business with you very soon. The instruction and how to install it was easy. You guys are awesome."


Rating 2/10
1/5
modified review posted

"Sent wrong part TWICE. You can look at my order and see how long it took.not a happy camper.."

modified review Rep reply posted Oct-24-2014

RepairsUniverse, Repairs Universe rep has responded

“Thank you for taking the time to speak with me today. Again, I apologize for the errors that occurred which led to your dissatisfaction. As I said, although I am unable to change the past we are looking forward to serving you again in the future. We appreciate that you are open to giving us another chance so we are able to provide you with the top-notch service and products we pride ourselves on.”


Rating 10/10
5/5
modified review posted

"That's nice of them to provide one little tool along with the new LCD replacement."


Rating 10/10
5/5
modified review posted

"Very easy to order from and fast delivery"


Rating 10/10
5/5
modified review posted

"good product, on time delivery"


Rating 10/10
5/5
modified review posted

"The part was cheap and it came quickly. It was easy."


Rating 2/10
1/5
modified review posted

"NO estimate and repairs were done to things not broken driving up the price. No negotiation, just pay for it or loose it. Well.... I lost it do to the high price of the repair"


Rating 2/10
1/5
modified review posted

"Order process and shipping were great! replaced the screen and reassembled the phone to find out that the screen has multiple dead spots. I have done what they asked me to do after I put in a repair ticket and am now awaiting a reply to see how we are going to proceed from here."


Rating 10/10
5/5
modified review posted

"I received the parts, and one you tube video later everything was back to normal. Works great!"


Rating 10/10
5/5
modified review posted

"I was nervous ordering from an unknown vendor, but Repairs Universe exceeded my expectations. The part was shipped the same day and arrived on time in perfect condition. The screen assembly was easy to install and is performing exactly like the original.
If I need any parts in the future, I'll go to Repairs Universe first, and I'll send my friends their way, too.
"


Rating 2/10
1/5
modified review posted

"I ordered a replacement screen from these guys, and they packed it very poorly. It was loose in a box with one layer of bubble tape around it, no other packing. I contacted them and they refused replacement saying that they are not responsible for it. For shipping that cost about $7, I'd expect it to be properly packed. They refused replacement."


Rating 10/10
5/5
modified review posted

"Fast and accurate and good quality."


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Repairs Universe is a merchant member
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