visit repairsuniverse.com »
"The replacement part was great. The repair video fell short fell short, in that it only covered the tear down. It would have been helpful to add more information on the switches. Thank You"
"Service was great but couldn't fix the phone. I took my time and the ribbon wire ripped. So spent $40 some with no result. "
"Great online tutorial, very easy purchase process, arrived in good time and well packaged. Slight misunderstanding on my side as I though based on the video I would get a new digitizer already attached to a new front fascia, but it was actually a digitizer only, which meant a more difficult DIY repair than I was expecting. "
"The parts came in good condition, but I purchased a wrong part and sent it back to the return address unused in its original packaging. They told me they never received it. The customer service did not respond to the chat service between working hours nor to one of my emails right after the order, and my attempt to call them was simply redirected to online contact.UPDATE: Repairs Universe contacted me promptly after this review was posted. Turns out they had already refunded me right after receiving the part. However, at the time I emailed customer service, they said they had not seen it and would send me an email if they ever did. I accepted their "restocking fee" policy of 20% fine, but they charged me extra because I didn't return my part with "proper authorization or paperwork" which I blame from not being able to contact them as I stated above. I felt that communication with customer service was not the best or most clear, but in the end Repairs Universe got things done. "
"The product was as advertised. Shipped the day I placed the order. I received my Motorola Atrix 2 Touch Screen Digitizer Replacement in perfect condition and my phone now works like new again. This company is all about customer service."
"Order was processed quickly. Product was exactly as listed and price was excellant. I received my HTC Rezound LCD & Touch Screen Replacement within 3 business days. A tracking number was supplied by e mail that allowed me to know delivery progress and date."
"Well I ordered a LCD screen but I got some other screen and I kept emailing them for a week and that got me know where so I ask for the main number so i could talk to someone all I wanted is what I ordered I ordered on 8-24-13 AND STILL WAITING SO COULD YOU SEND ME A EMAIL TO LET ME KNOW SOMETHING THANKS"
"Purchase assistance was good. However when I emailed with a request to return the recipient didn't understand what I wrote and I got a very curt and offensive email with capital letters (screaming) in it. I stated my carrier (as in phone company) was no good and he/she thought I meant this company. He/she stated I was past time to return and I showed receipt date (from across the US) and because of a holiday that it had been only 8 calendar days. He/she then sent the return-allowed info. Not sure I'd ever buy from Repairs Universe again."
"LOWERED PRICE BY $10AFTER I PURCHASED A WEEK BEFORE,THEN CHARGED ME $5.99 TO MAIL WHAT COULD HAVE BEEN SENTFOR 47 CENTS."
"I found your web site very user friendly and easy to navigate. Your large selection of replacement parts was very impressive. The pricing was reasonable and the shipping was very prompt. I received my iPhone 4 Red Color Conversion Kit and my iPhone works like new again without any issue.Overall my experience was excellent. "
"Item was exactly as stated on their website. I ordered iPad Touchscreen Digitizer and it works perfectly without any issue. And by the way, they have a helpful website! ORder was processed in less than 15 minutes. My order was shipped at the same day."
"Everything was new, just as described. Excellent service. Prompt delivery! Will defiantly do business with them again."
"RepairsUniverse shipped my iPhone 4 back cover promptly and they arrived as described. I was happy with my transaction."
"I asked what the difference between the two items and ended up with the wrong one for my IPhone and the whole process was long and I had to order the correct part and wait for two more weeks I opted out took a 20 dollar lose oh well. It would have been great to get correct part and in two days as promised "
"I am completely and utterly satisfied with my purchase from RepairsUniverse. I received the order promptly and it was 100% correct. My iPad is now working like new again (I purchased the iPad Touchscreen Digitizer with IC Chip).I shall do business again with RepairsUniverse."
Share your shopping experience and interact with1,963 participating stores,
write a review!
Follow us & win cool gear:
"How holiday shoppers can beat web scams..."