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Stores > Remotesandkeys.com
  • Remotesandkeys.

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      32110
    •  
    • BUSINESS HOURS
      Mon-Fri 9am-6pm EST
      GENERAL PHONE
      386-586-3650
      FAX
      718-228-8876
    • SUPPORT EMAIL
      help@remotesandkeys.com
      SUPPORT PHONE
      386-586-3650

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Remotesandkeys.com by clicking a star below.
Rating 2/10
1/5
2017-07-27

Ordered, Never sent

"I ordered key fabs, was given a tracking number, they never shipped them to me. Would never answer emails I sent. Glad I went through PAYPAl. When I escalated it to an issue then they refunded my money. still have never heard from them.
WORST CUSTOMER SERVICE I have ever encountered.
I ordered from them before and they did an awesome job but this time. I give thumbs down.
"



Rating 2/10
1/5
2017-06-26

Product not Received, Customer Service non existent

"Ordered a spare FOB, item paid for with PAYPAL, received an automated e-mail saying item was in pre-shipment with USPS. that was the last thing heard! Order still says in pre-shipment. 4 phone calls to customer service and sales- all 4 got same automated music and then a message saying all representatives are busy please leave a message on web site. Left 3 messages on website, and sent one direct email to their email address. Received no response other than an automated message that my message was received by their website! Did receive an automated email asking me to review my purchase and product order with them! Initiated dispute resolution with PAYPAL-still awaiting response from RemotesAndKEYS- Still awaiting receipt of product! Do business with them at your own risk. Next step is to contact my credit card company that PAYPAL charged. Non-existent Customer Service!"


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Verified Customer
Rating 10/10
5/5
2014-05-30

"I was very satisfied with service. Since Mercurys are no longer made, it took a while to find a website that would be able to provide me with a remote. I had my mechanic do the reprogramming for me, and every thing works well. "


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Verified Customer
Rating 10/10
5/5
2014-05-23

"I received the remote in a timely fashion. Battery was included. Very affordable. I hope I don't have to purchase another remote. But if I do, I will definitely use this company again!!"


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Verified Customer
Rating 10/10
5/5
2014-05-05

"I purchased a new remote as a late Christmas gift for my sister. After having some difficulty getting the new remote to operate alongside the "old" remote, I finally called and set up a troubleshooting appointment with Remotesandkeys.com.

Linda was, without overstating it, a real TROOPER! After several failed attempts at getting my remotes to work, she instructed me on how to reset the entire system by removing the positive cable from the battery; then to call her back. There were a couple of false starts due to my lack of finesse in operating the key at the proper pace, but with Linda's help, we were able to get BOTH the new and the old remotes working properly!! I was especially glad to have this done since the rear window portion of my sister's 2002 Mercury Mountaineer will only unlock via the remote [the entire tailgate opens with an external latch].

Sorry it has taken me five months to get back to you; I just putzed around and did not arrange an appointment until last week. In closing, I have to say that this is a great weight off my mind as my sister is a nurse and works the 3-11pm shift. I have been concerned with her out at night and not being able to unlock the car with the remote or hit the panic button, if necessary. Remotesandkeys.com DELIVERS!!
"


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Verified Customer
Rating 10/10
5/5
2014-05-04

"Its a nice place to shop for any Remotekeylessentry i get my and it work with my car perfect "


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Verified Customer
Rating 10/10
5/5
2014-04-17

"Very quick services. Fast shipping. Thank you."


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Verified Customer
Rating 2/10
1/5
2014-04-15

"I ordered a remote key fob case for my 2010 GMC Canyon and never received my order or any information about my order/??????"


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Verified Customer
Rating 10/10
5/5
2014-04-11

"I received my order on time and at the very best price. "


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Verified Customer
Rating 2/10
1/5
2014-04-10

"This order was on backorder for atleast a month. I canceled the order because it was taking to long fill the order"


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Verified Customer
Rating 10/10
5/5
2014-04-05

"quick shipping and just what I needed! Thank you!"


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Verified Customer
Rating 10/10
5/5
2014-04-05

"Keys arrived quickly and all necessary instructions were included in the package. Pricing was also better than some other websites I looked at. Thanks!"


Rating 2/10
1/5
2014-04-03

"Some confusion regarding returns. Was told they would send a return label and then told they don't do that. Product was only $6.50 but shipping cost $3.99. To return it would not be worth it for another $2-3 or more... customer service could use improvement."


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Verified Customer
Rating 10/10
5/5
2014-04-03

"keys came quickly and remotes fit in them easily. It still cost $30 to cut each key but was still cheaper than purchasing from Lexus ($80)or a locksmith ($50)."


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Verified Customer
Rating 10/10
5/5
2014-04-01

"I am so happy with this buying experience! It was easy to find what I was looking for, the ordering process was clear and simple, and shipping was extremely fast! If I have the need in the future, I will definitely order from Remotesandkeys.com again!"


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