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posted Apr-18-2012 
![Share](javascript:share_rating({"review_body":"I ordered a reconditioned Canon Image Class D420 from them. The shipping amount was listed as free, but there was a comment beside it that said to call for free shipping. Later that day, I get a call to \u0022verify\u0022 my contact and credit card info (even though I had entered it correctly), at which time they try to up-sell me to a more expensive version. After I turned that down, then they want to charge me $30+ shipping. When I asked about the \u0022free shipping\u0022, the rep says that I had to call for free shipping. When I asked what there is to call about, he says that they won\u0027t ship it out for over a month and then it will take another two weeks to get here. I canceled the order. I then went back to Resellerratings and saw that another reviewer had experienced the same problem. Very deceptive bait and switch practices. As the other reviewer stated, \u0022Don\u0027t do business with RefurbExperts.\u0022 ","link":"http:\/\/www.resellerratings.com\/store\/RefurbExperts\/comment\/1467553#comment1467553","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RefurbExperts.jpg","store_name":"RefurbExperts","username":"smarlatt","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Recently purchased a 55-inch TV from this company. TV arrived fast and product was a s described. Very happy with my purchase. <br><br>Would buy from again!<br>","link":"http:\/\/www.resellerratings.com\/store\/RefurbExperts\/comment\/1467551#comment1467551","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RefurbExperts.jpg","store_name":"RefurbExperts","username":"MackCamera","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We bought a printer from this group and from beginning to end they were right there with me. We did have a little trouble getting the printer to work when we first got it but all I had to do was contact them and they were right on it to fix the issue. All is good with this company!<br>Sue B","link":"http:\/\/www.resellerratings.com\/store\/RefurbExperts\/comment\/1464147#comment1464147","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RefurbExperts.jpg","store_name":"RefurbExperts","username":"sueb12","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Was going to purchased a used Brother MFC-J6710Dw, but they called me and offered a Factory Refurbished one for a few more dollars. The printer came, complete in a box with all the accessories, looks like a brand new printer and it works perfect. Very happy with their customer service and final product that they shipped. Absolutely would do business with them again, when needed.","link":"http:\/\/www.resellerratings.com\/store\/RefurbExperts\/comment\/1357945#comment1357945","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RefurbExperts.jpg","store_name":"RefurbExperts","username":"lweekspors","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A simple and pleasent experience - happy to recommend to others.","link":"http:\/\/www.resellerratings.com\/store\/RefurbExperts\/comment\/1269403#comment1269403","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RefurbExperts.jpg","store_name":"RefurbExperts","username":"YashirEST","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a refurbished imagerunner from this store, i thought it was broken but it really wasnt and i spent some time on the line with customer service and they were helpful. i would buy here again.","link":"http:\/\/www.resellerratings.com\/store\/RefurbExperts\/comment\/906888#comment906888","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RefurbExperts.jpg","store_name":"RefurbExperts","username":"Aviva1352","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered an HP5100 from them and received it promptly. However, after about 1.5 months I had a problem with the fuser (warranty was 30 days, so they had the option of not really trying to help me). I emailed and shortly thereafter Kevin called me, he talked to their techs for me and really took care of me. They ended up shipping me out a new fuser the next day! No company can go without having issues, but how does the company handle the issues? That\u0027s what really matters to me. RefurbExperts handled this issue fantastically if you ask me and I will definitely recommend them and re-order from them in the future.","link":"http:\/\/www.resellerratings.com\/store\/RefurbExperts\/comment\/890591#comment890591","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RefurbExperts.jpg","store_name":"RefurbExperts","username":"matthewdg","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"100% Happy customer. Bought a refurbished printer from them. Good quality and best price. I\u0027ll be back.","link":"http:\/\/www.resellerratings.com\/store\/RefurbExperts\/comment\/868004#comment868004","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RefurbExperts.jpg","store_name":"RefurbExperts","username":"RAY1494","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a reconditioned hp4000 from them. Received a confirmation for $119, no shipping or tax charges. Three days later, I get a phone call wanting me to call them, so I do. They say they \u0022don\u0027t have a valid e-mail address\u0022 for me, although they responded to the correct e-mail when they sent the receipt. The guy proceeds to try and up-sell me for another $50. Then he wants to charge me $35 shipping. Then tells me the next \u0022free shipping pickup\u0022 is not for another 15 days, and I will have it ten days after that. I canceled the order. Don\u0027t do business with RefurbExperts.","link":"http:\/\/www.resellerratings.com\/store\/RefurbExperts\/comment\/866005#comment866005","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RefurbExperts.jpg","store_name":"RefurbExperts","username":"toddkreigh","rating":"1"}, "single");){kind=link}
"Ordered five remanufactured printers from RefurbExperts. One didn't print very clearly. I contacted them, they sent out a replacement right away, and a call ticket for the return. Amazing. I'm so happy to have a source for printers that does what they are supposed to, DO THE RIGHT THING!"