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"I ordered Littman Binaural stethoscope replacements. Firstly, I used the website tracking service to find out the status of the order 7 days later. The website states "Order being processed". When calling customer service, they tell me the warehouse doesn't have it in stock, despite over 7 days never informing me. I asked for my order to be cancelled, and they state that they will send me an e-mail confirming this. I never receive the e-mail of cancellation, then call back 9 days after the order and the customer service representative tells me some garbage of not being able to be in contact with their vendor, therefore they cannot cancel the order as of yet. Horrible customer support, and service, would NOT recommend."
"I had great customer service by Berta when my chair mat had a crack in it on arrival. They shipped a relacement fast and were easy to work with. Maybe other employees in there service department aren't all trained the same but I thought it was a good company. "
"They sent me 2 badly damaged bookcases and refused to take care of me because of a loophole in their return policy. Responses were a combination of vague and prefabricated bull crap. Avoid this company like the plague."
"They took care of my issue quickly. I had ordered paper towels and when they arrived, I found out they were the wrong kind. I needed the ones that go from the center, and these were a roll from the outside. I called and they let me exchange with no problems. "
"I bought a footwarmer panel from them, when I recieved it, it was not as described or as pictured. When I emailed them about the issue, they said that it was the correct item and if I wanted to send it back I would have to pay for the shipping and a 15% restocking fee. Now they aren't replying to me at all. I guess they are called ReStockIt.com because they make their money on just sending out the wrong item and charging you to ReStockIt...."
"I placed my order on a Monday. Although it should have arrived by Saturday (5 business days), it has still not arrived. When I called Restockit.com, they could not tell me where my order was or even if it had shipped. The customer service representative was very kind, but I'm stunned that they don't know where my order is or when it will arrive."
"Excellent service and the shipping is always very fast. Their prices on toner are the best since they always have it in stock."
"Great value for the cake/bakery boxes. These boxes are just what I need...sturdy, yet attractive and very reasonably priced. Very fast shipping. The only problem that I had was that the packaging for shipping was not very good...The boxes were wrapped in a clear plastic and sealed. While the plastic was thick, it didn't hold up for UPS shipping and the package was opened on one end and the boxes on the top and bottom were damaged, but I will order from Restockit again."
"ReStockIt has been a great resource for our company. Shipments are super-fast and prices are the best I've found. They also have the widest selection of products so I never have trouble finding what I'm looking for."
"ReStockIt.com is easy to navigate and the payment process was a breeze. I look forward to purchasing from them again!"
"EXCELLENT SERVICE AND QUALITY MERCHANDISE, I LOOKED IN TOWN FOR THIS PART AND COULD NOT FIND ONE AND ORDERED THIS FROM RESTOCK AND IT FIT PERFECTLY. THANKS!!!!!"
"The soap that I bought is of excellent quality.My only complaint is the shipping fee. It was over 30% of the cost of the shipment."
"I was looking for a TV stand Tech-Craft TRK55B which retails for $499. I checked places like Amazon and some other retailers which had them for around $350 shipped; looked up Google Products and Bing Shopping and they had a lot of shady sites but one of the better prices was from RestockIt.com for $253 AC shipped. I've never heard about RestockIt.com before and decided to give them a call and check if they have it and it's Free Shipping (it's about 100lbs) - and after speaking with CSR she confirmed it and I placed an order. I got the stand in my house a few days later so the whole experience of ordering heavy fragile stand could not be better! I will definitely shop more with them from now on!"
"I placed an order for an acrylic paper towel dispenser on Saturday 1/30/10. The order was processed on Monday and it arrived this morning, Tuesday, 2/2/10. It was exactly what I expected, appropriately packaged, and the best price I could find on the internet. I highly recommend restockit.com."
"Excellent company to purchase office supplies from. I've ordered from ReStockIt 2 times since Nov 2009 and I've been happy eachtime. Ships out fast, I usually receive my order in 2-3 days. Website is easy to use and they have a nice feature to narrow your seach or back track a little bit. Their prices are better then most online retailers. They ship from 57 warehouses across the U.S.."
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