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RatingsRating
Full Rating Profile
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    • Address: 9611 South Sandy Parkway (500 West)
    • Contact: sales@rcplanet.com
    • Phone: 801.565.8991
    • Customer Support: 866-787-5487
    • Business Hours: Mon-Fri 8am to 5pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

216 Customer Reviews

Rating 4/10
2/5
modified review posted

"I am still having a problem with the batteries. It was set up on one type but I was sent the other type and am not sure that I have it set right. The charge is not holding longer than 10-15 minutes. I expected a car I could race with my son and enjoy but so far it just sits in the box and was a waste of my money. "



Rating 2/10
1/5
modified review posted

"I was kinda bummed with my experience.....I ordered Monday morning at 10am, and my estimated shipment is FRIDAY. I live a state apart from the place, so I figured shipping would get to me quick. I didn't think they would take FIVE days to send the thing out. Yikes. "

+ Read user comments

Rating 10/10
5/5
modified review posted

"Great company to buy from. They have the best prices on the market, a very pro active customer service experience. Have been using them for months now."


Rating 2/10
1/5
modified review posted

"Slowest shipping service ever horrible customer service ...

Payed for express shipping via DHL @ $94 on the 6 jan , get an email telling me that the items wont be shipped until the 11th of jan UMM YEAH thats express shipping ....

Then on the 11th of jan i get an email say sorry but if you want to ship via DHL express you have to pay an additional $115 !!!! LOL yeah no thanks so i payed $94 to ship it via USPS Express its now the 16th of jan and the tracking informs me it was only sent on the 15th which was yesterday

Im so angry at this incompetent useless mob this is the first time ive ever bothered to spread the word ...... THEY ARE THAT BAD !! STAY AWAY SPEND YOUR MONEY ELSEWHERE YOU HAVE BEEN WARNED !!!
"


Rating 10/10
5/5
modified review posted

"I would highly recommend RCPLANET.com I had a few issues with the Gmade rock crawler that the company soon corrected. While I would not recommend the Gmade-the customer service I received was outstanding. Thank you for helping with all of my issues and concerns."

modified review This review was modified by Dmdbe on February 07 2013 11:25:21 AM
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Rating 10/10
5/5
modified review posted

"quick shiping arived sooner then I expected"


Rating 2/10
1/5
modified review posted

"I I made the huge mistake and purchased from RC Planet without checking their return policy. You are stuck with what they send you, there are no returns. What they sent me is shocking. In their shipment were damaged items, defective parts, and missing items. All of this in a package that was previously opened and used, but they don't take returns??

Their customer service amounts to a "We don't sell open packages" lie, and "oh you can send us pictures, but there will be no return"...nice.

My best advice is that you find a dealer who stands behind their products, has a real return policy, and does not re-sell items that have already been found to be defective.

Take Care, Happy Hobbies!
"

+ Read user comments

Rating 10/10
5/5
modified review posted

""Item as described, fast ship. Would purchase from again. Thanks!"
"


No Avatar
Corona Del Mar Costa Mesa and Newport Beach
Rating 10/10
5/5
modified review posted

"The process was straight forward, I bought the Brain Deegan Metal Mulisha 450 by ATOMIK, I've had my eye on similar items since, 2003 the price was finally right, the new electronic gyro, brushless motor technology, reliability close to 50% off other advertised prices for identical product and I had Birthday coming up. I went for it and its too much fun @ 43 YRS young I was having a blast. Took it to my local hobby shop and it drew a crowd including managment, one kid that works there tried it and loved it. Rtrr and fast on 2 cell Lipo. Fast delivery awesome product A+ couldn't be happier ! Rob OC CA. "

modified review This review was modified by teakrob on January 14 2013 09:17:22 PM

Rating 8/10
4/5
modified review posted

"lots of selection fairly easy to navigate site, but the shipping on my first order was very long. Order stuff half week latter showed up same time 1 1/2 weeks after first order."


Rating 10/10
5/5
modified review posted

"very fast shipping very good prices ill do all my shopping for rc cars there "


Rating 10/10
5/5
modified review posted

"RC Planet has a great website, most items listed are in stock. I've only had to call customer service once, and they were extremely helpful. "


Rating 2/10
1/5
modified review posted

"I have ordered before from RC Planet with no issues at all but RC Planet really let me down this time. I had ordered an rc truck as a Christmas gift on 12/19 night with 2 day air shipping which according to RC Planet's holiday shipping schedule I should have received the truck before Christmas. Turns out RC Planet didn't even ship my order until 12/21 thus I received my package on the 26th. The only reason I paid for the extra 2 day shipping charge was to get the truck before Christmas, which RC Planet never followed through with."


No Avatar
Arkansas
Rating 10/10
5/5
modified review posted

"rc planet was very responsive and sensitive to all my correspondence. i highly recommend them great seller!"


Rating 10/10
5/5
modified review posted

"Shipping was fast and everything was as expected"


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