We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Full Rating Profile
    • Address: 18936 95th Ave N
    • Contact: Info@razordogaudio.com
    • Phone: 763.657.1173
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

76 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered a pair of Audeze LCD-3 headphones "used" (open-box, basically new) from RazorDog. I had them sitting in my cart, undecided if I wanted to put forth four figures for a pair of headphones. I received an e-mail saying that they would apply a coupon if I wanted a new pair, since they noticed I had something unpurchased in my cart. That was just the start of the awesome service.

I inquired about the open-box headphones and they were detailed about just using them for a photoshoot and were in mint condition. I bought. They were shipped promptly and arrived just today. They were packed well and even came with the original plastic.

Unfortunately, Audeze must have shipped a faulty cable. No matter. I contacted Brian at RazorDog and he is having Audeze ship me a new one tomorrow. The whole process from "Oh no!" to the e-mail from Brain indicating the new shipment took less than an hour.

RazorDog is not a big company and their service is indicative that they actually care about the products and their customers' happiness with them. I spent over $1500 at a company I'd never heard of and couldn't be happier.

Thanks, Brian!
"



Rating 10/10
5/5
modified review posted

"Great product at an amazing price. I asked quite a few questions by email and was responded to in literally 5 minutes every time with answers that were bang on. I couldn't have asked for more!"


Rating 10/10
5/5
modified review posted

"Great communication and coordination with RazorDog. Really a pleasure to do business with."


Rating 10/10
5/5
modified review posted

"Absolutely love this company. I trusted the reseller ratings, and I'm glad that I did! They were very helpful, and I was a tough customer. I started by accidentally placing an order for the wrong headphones. I e-mailed their support and within an hour they had responded and changed my order without me having to redo it. The support was quick and helpful. I emailed them requesting a tracking number and they responded back with it within an hour. Great service. Great prices. Will definitely use them going forward; I can't recommend them highly enough!"


Rating 10/10
5/5
modified review posted

"Excellent - factory new item with prompt shipping and helpful communication."


Rating 10/10
5/5
modified review posted

"Great product at a terrific price with super fast shipping. This is the second time I bought from this seller with excellent results. Feel free to contact him directly as he always seems willing to get you what you want at the best price around. Very customer focused."


Rating 10/10
5/5
modified review posted

"Fantastic company. The owner was gracious enough to offer an extremely competitive price, and shipping was quick! Just note that USPS-Priority WILL require a signature-confirmation. So if you're not there to pick up the package, you have to chase it down."


Rating 10/10
5/5
modified review posted

"Excellent price, fast shipping. RazorDog! is terrific."


Rating 6/10
3/5
modified review posted

"great price. ordering was easy, owner offered a coupon code when placing the order."


Rating 10/10
5/5
modified review posted

"Great service from Brian. Couldn't ask for more. "


Rating 10/10
5/5
modified review posted

"Brand new sealed item, good communication, fast shipping via Priority Mail."


Rating 10/10
5/5
modified review posted

"Great communication - extremely helpful, great price :)"


Rating 10/10
5/5
modified review posted

"Go, Dog. Go!
Go, Dog. Go!
I will always use RazorDog! Audio.
"


Rating 10/10
5/5
modified review posted

"Was a great order, I spoke to the owner and he walked me through everything and even gave a $100 discount. Great job head-fi."


Rating 10/10
5/5
modified review posted

"Brian responded to all my e-mail within 10 mins. He has exceptional customer services, shipped my order quickly. Last but not least, he even throw in an extra OEM cable (which can easily cost $20 if purchase separately!) for FREE!

I am a 100% satisfied customer! Would highly recommended anyone who looking to purchase headphones to get it from Brian!
"


RazorDog! Audio is not a merchant member. If you're this merchant, learn more!

RazorDog! Audio is not a merchant member
RazorDog! Audio does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »