Rapid Reel Reviews - rapidreel.com Ratings at ResellerRatings

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rapidreel.com
Rating 9.17/10 187 reviews

9.17/100
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All Customer Reviews (187)


Rating 10/10 5/5
modified review posted Jun-11-2013

"Rapid Reel products are first class and so is there customer service"

Rating 8/10 4/5
modified review posted Jun-10-2013

"Slightly disappointed that the masonry anchors use hex head bolts
instead of nuts and washers as in the original installation. More difficult to get the sleeve to expand and anchor in place."

Rating 10/10 5/5
modified review posted Jun-10-2013

"Fantastic product. Easy to order. Packaged very securely. Shipped quickly. This company has it figured out!"

Rating 10/10 5/5
modified review posted Jun-09-2013

"A tire spindle broke on the rapid reel. I emailed customer service with my order number and the item that broke. They responded the next day that they would send out two new tire spindles free of charge.
When I received them, they were solid galvanized metal, much higher quality than previous one.
This company stands by their product and takes care of their customers completely.
I then ordered a spray nozzle set from them because the one I have leaks. There is a reason they have a 10 year warranty and stand behind their products. This nozzle puts ALL other nozzles to shame. You have to try it to believe it. It is that good!
"

websterdrum517's Avatar
Castlegate Quay, Stockton-on-Tees, UK
Rating 10/10 5/5
modified review posted Jun-08-2013

"The Rapid Reel is a high quality, well conceived product. It's sturdiness is matched with the versatility of multiple mounting options and its smooth, effortless operation. I wish that other companies would use Rapid Reel as a standard for their product designs.
"

Rating 10/10 5/5
modified review posted Jun-08-2013

"Good Product - easy to install"

Rating 10/10 5/5
modified review posted Jun-07-2013

"Purchased the Garden Hose Reel Cart (150ft). It's fantastic! Sure, it's a lot of money for typical residential use, but the competing cart-style products don't even come close to the quality of this one. The quality of materials is immediately obvious. And they really have thought of everything (e.g. anti-kink spring inside the hose where it connects to the reel; reel-brake, etc). Looking forward to reliable use for many years!"

Rating 10/10 5/5
modified review posted Jun-06-2013

"I've owned for a couple of years now. They are everything they claim to be. I just ordered our second one. Currently on backorder but I can be very patient. Definitely worth the wait."

Rating 10/10 5/5
modified review posted Jun-06-2013

"Easy to order and the item arrived in a timely manner."

Rating 6/10 3/5
modified review posted Jun-05-2013

"Neither satisfied or disatisified Haven't received the order yet. "

Rating 10/10 5/5
modified review posted Jun-04-2013

"Installed at our casa in Mexico. Great! The gardener cannot destroy.roy easily."

Rating 10/10 5/5
modified review posted Jun-04-2013

"Fast shipping and received a quality reel. It is well made, sturdy and easy to put together. The best Mothers Day present I ever bought myself."

Rating 10/10 5/5
modified review posted Jun-03-2013

"I waited for the item to be back in stock and then it was delivered in a timely manner. The assembly takes a bit longer than advertised, but the videos are great. Once I assembled it I realized I needed to order the expander to accommodate all my hose. I am currently waiting for it to arrive and then I get to disassemble and reassemble the hose reel again!"

Rating 10/10 5/5
modified review posted Jun-02-2013

"I received the hose reel cart two days after placing my order. It was simple to assemble. I have only used it one time but it exceeded all my expectations. The can lock brake is terrific."

Rating 10/10 5/5
modified review posted May-27-2013

"I was very pleased to find that even though my version of the Rapid Reel (Triton) was no longer being sold I was still able to obtain parts for it."

 
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