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"Ramcity were very helpful and efficient. Tenaciously hunted down a fairly obscure part and delivered it promptly. They maintained excellent contact to keep me updated on progress in identifying the part and in sourcing and despatching it. "
This review was modified by dogbyte01 on July 31 2005 05:04:15 AM
"Ramcity is extremely fast and reliable , I have purchased a memory card for a Mac on the eigth of november , two e-mails were sent to me within minutes , the first one stating that the part was indeed available , that my order was being processed and that i would recieve confirmation with a reciept and a message when the packet would be dispached .There was a contact number and an e-mail address if i wished to query the status of my order at any time. (a nice touch). The second message was my receipt and the confirmation that the parcel was on the way. I recieved the parcel in pristine condition due to a professional packaging the next day . I am duly impressed since I leave at the Queensland border in a rural setting and Ramcity is Sydney based . Today the eleventh of november i recieved another message as promised enquiring if i was satisfied with the service ... So 10/10 Ramcity I will definitly return , I am recommending Ramcity wholeheartedly ...by the way the price was right , being almost 50% Cheaper than Mac stores . Xyam . Bit student."
"Fantastic service. I have dealt with RAMCITY previously and they were great then too. I have always had prompt and informative replies to any emailed queries. Highly recommend them."
"I have made four purchases of Pretec USB I-Disks from Ramcity over a three year period. It is a delightful experience to have received the same excellent service on all occasions.
On the day of ordering I received confirmation of the order and many other details which answered any questions I could have had. The following day I received another email stating the order had shipped. Again it included enough information that answered any questions that could possibly be asked about a pending order. The following day the order was delivered. That day I also received a Tax Invoice by email.
What makes this delightful to me is that the same order of excellent service has been maintained in 2004, 2005 and 2006. This means to me that good service is not just a company policy but has become part of the company culture.
Thanks for being good at what you do.
On 10 July I received this.
When you first wrote a review for RamCity on June 30th, you might not have had a chance to receive the merchandise you ordered since your review was written very soon after placing your order. By now you should have received your order from RamCity.
If you would like to make any changes to your review, please click the link below. Otherwise, no action is needed!
Your presumption that I had not received my order is incorrect. It has not been unusual in my experience with RamCity to receive next or next following day shipments. The day I received my shipment I sat down and wrote my comments. Your automated email is unbecoming a so-called rating service, I say automated because you obviously didn't read my comments. Where can I go to rate your company?
M.Gray
"
This review was modified by MSGray on July 10 2006 12:18:52 AM
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posted Jul-21-2005 
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![Share](javascript:share_rating({"review_body":"Ramcity were very helpful and efficient. Tenaciously hunted down a fairly obscure part and delivered it promptly. They maintained excellent contact to keep me updated on progress in identifying the part and in sourcing and despatching it. ","link":"http:\/\/www.resellerratings.com\/store\/RamCity\/comment\/214283#comment214283","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RamCity.jpg","store_name":"RamCity","username":"dogbyte01","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ramcity is extremely fast and reliable , I have purchased a memory card for a Mac on the eigth of november , two e-mails were sent to me within minutes , the first one stating that the part was indeed available , that my order was being processed and that i would recieve confirmation with a reciept and a message when the packet would be dispached .There was a contact number and an e-mail address if i wished to query the status of my order at any time. (a nice touch).<br>The second message was my receipt and the confirmation that the parcel was on the way.<br>I recieved the parcel in pristine condition due to a professional packaging the next day . I am duly impressed since I leave at the Queensland border in a rural setting and Ramcity is Sydney based . Today the eleventh of november i recieved another message as promised enquiring if i was satisfied with the service ... So 10\/10 Ramcity I will definitly return , I am recommending Ramcity wholeheartedly ...by the way the price was right , being almost 50% Cheaper than Mac stores .<br>Xyam .<br>Bit student.","link":"http:\/\/www.resellerratings.com\/store\/RamCity\/comment\/229216#comment229216","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RamCity.jpg","store_name":"RamCity","username":"xyam","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fantastic service. I have dealt with RAMCITY previously and they were great then too. I have always had prompt and informative replies to any emailed queries. Highly recommend them.","link":"http:\/\/www.resellerratings.com\/store\/RamCity\/comment\/231096#comment231096","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RamCity.jpg","store_name":"RamCity","username":"mulga","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Superb service. Knowledgable technically. Highly responsive. A pleasure to deal with a truly customer focussed organisation!","link":"http:\/\/www.resellerratings.com\/store\/RamCity\/comment\/239309#comment239309","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RamCity.jpg","store_name":"RamCity","username":"Steve Parry","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent customer service, rapid delivery, good communication, flawless transaction. An absolute pleasure to deal with. ","link":"http:\/\/www.resellerratings.com\/store\/RamCity\/comment\/242394#comment242394","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RamCity.jpg","store_name":"RamCity","username":"tim4321","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very fast and ketped me well informed of the progress. The RAM worked, so i was happy.","link":"http:\/\/www.resellerratings.com\/store\/RamCity\/comment\/262383#comment262383","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RamCity.jpg","store_name":"RamCity","username":"agfarrugia","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service. Happy to deal with RamCity again.","link":"http:\/\/www.resellerratings.com\/store\/RamCity\/comment\/264845#comment264845","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RamCity.jpg","store_name":"RamCity","username":"DavidGregori","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have made four purchases of Pretec USB I-Disks from Ramcity over a three year period. It is a delightful experience to have received the same excellent service on all occasions.<br><br>On the day of ordering I received confirmation of the order and many other details which answered any questions I could have had. The following day I received another email stating the order had shipped. Again it included enough information that answered any questions that could possibly be asked about a pending order. The following day the order was delivered. That day I also received a Tax Invoice by email.<br><br>What makes this delightful to me is that the same order of excellent service has been maintained in 2004, 2005 and 2006. This means to me that good service is not just a company policy but has become part of the company culture.<br><br>Thanks for being good at what you do.<br><br>On 10 July I received this.<br><br>When you first wrote a review for RamCity on June 30th, you might not have had a chance to receive the merchandise you ordered since your review was written very soon after placing your order. By now you should have received your order from RamCity. <br><br>If you would like to make any changes to your review, please click the link below. Otherwise, no action is needed!<br><br>http:\/\/www.resellerratings.com\/survey.pl?seller_id=xxxxx<br><br>Thanks, <br> <br>The ResellerRatings.com Team<br><br>Dear ResellerRatings.com Team,<br><br>Your presumption that I had not received my order is incorrect. It has not been unusual in my experience with RamCity to receive next or next following day shipments. The day I received my shipment I sat down and wrote my comments. Your automated email is unbecoming a so-called rating service, I say automated because you obviously didn\u0027t read my comments. Where can I go to rate your company?<br><br>M.Gray<br><br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/RamCity\/comment\/265302#comment265302","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RamCity.jpg","store_name":"RamCity","username":"MSGray","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service, was kept up to date as to where my parcel was at all times, even delivery.","link":"http:\/\/www.resellerratings.com\/store\/RamCity\/comment\/267131#comment267131","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RamCity.jpg","store_name":"RamCity","username":"wsr","rating":"5"}, "single");){kind=link}
"Excellent service and friendly staff. A pleasure doing business with.
"