1/5

posted Jan-17-2012

"ordered parts that only sold online and was told 3 to 8 days for shipping its been 8 days allready and the tracking says in route from fedex in penn. bad part is im 2 hours away from where its in route from and its still in route best part is fedex is delivering it to the us mail for final delivery. never will buy anything that has to be shipped from them again"

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4/5

posted Jan-10-2012

"I see all the bad reviews and thats sad. I remember coming to this place as a kid and looking at all the parts. Now I just purchased a camera and digital frame for a gift for christmas. It has been working great so far. Thanks."

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1/5

posted Dec-30-2011

"They are the absolute worst place to purchase any products (cheaply made, fail fast etc...) If you have the option buy elswhere even if it is more expensive. You'll save in the long run!! Beware of Radio Shack warranties and return policies...they actually dont exist!!"

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1/5

posted Dec-28-2011

"All of the products I have purchased over the past several years have been very poor quality - not to mention overpriced!

Their products break or fail before their competitors. They do not have a technical support line or anyone who can answer questions or help with an issue. They do not offer standard warranties with their products (as do competing manufacturers) -after 30-days you're finished! Anything more than 30-days and you have to purchase a warranty. The sales personal in the stores are of the lowest caliber. They know little about the products and they just tell you whatever they think you want to hear - if you ask a question about a product they just pick up the box and try to read what's on the box. Geez, I don't need a high-school dropout to read me what's on the box - I can do that myself!

They are the biggest rip-off."

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1/5

posted Dec-12-2011

"We ordered a portable DVD player for my dad. The product was packaged in a shipping box much too big without proper protection, and the product's box was damaged in shipping. Furthermore, the product's box had gum stuck to it on the bottom. Never again."

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1/5

posted Dec-05-2011

"Placed an on 11/24/11. Tried to check order status couple times online and can't find any order status. Decided to call on 12/5/11 for order status. Rude customer service told me order is being process still after a week and half. So I decide to cancel my order, but he can only put in a cancellation request. If it got ship, I need to ship it back to them. Overall experience with Radio Shack is terrible. "

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1/5

posted Nov-17-2011

ResellerRatings.com TOP REVIEWER!

"I bought a Micronta Digital Multimeter at Radio Shack a few years ago. This meter has a label on it that says it was made in Taiwan for Radio Shack. I needed to test some batteries and had not used it in a while so I replaced the 357A batteries with fresh batteries and when I turned it on the display was erratic. I tried another pair of batteries and same thing happened. I called a local store and they said I can pay them to ship it to get an estimate. Well this is an inexpensive meter and I have no reason to pay money to not fix it after they tell me they can't fix it anyway. I called 800-THE-SHACK and got less help. The moral is don't buy anything from radio shack and you won't have the stress of being one of their customers. "

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1/5

posted Nov-10-2011

"Toluca Lake store - Riverside Dr.
Possibly the worst experience I've ever had returning a product in person, with the product and receipt. The mamager was rude and totally unhelpful - actually telling me I needed to shut-up and listen to him. The Management offices had to intervene after my 3 trips to the store and instruct this "man" to give me my refund. Even though this store is 2 blocks from my home I will never set foot in this store again. And from the looks of the lack of customers others must agree with me. Drive the 2 miles to the Burbank Mall - there's a Radio Shack there."

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1/5

posted Sep-23-2011

ResellerRatings.com TOP REVIEWER!

"The .com website is not operated by RS, but leased to another company to run. OMG, what a horrible experience. Rep could hardly speak English and new nothing about the product."

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1/5

posted Jul-12-2011

"What ever happened to clerks that were trained on their products at Radio Shack? Yesterday I went to my local Radio Shack to pick up a Virgin Android Phone. I asked the clerk what the difference between the 2 phones offered. He had no idea. He made the Intercept with the slide out keyboard sound like the one for me.

When I got home I decided to google the 2 phones Intercept vs LG Optimus V. Hands down, the Intercept sucks and the Optimus got great reviews.

I tried to exchange the phone (unopened) at another store. They said they switched the $60 1st month usage fee over to the new phone. It took them 2 hours to figure out how to make the exchange. Got home and I don’t have the $60 on the new phone.

They couldn’t get any dumber, incompetent employees. (while I was there a customer came in with a print out of a particular VOM meter and they had no idea what it was. I had to assist. DUMB ASSES!)"

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