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Stores > RacquetWorld.com

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • RacquetWorld.co RacquetWorld.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 35 Fuller Road
    • Contact: help@racquetworld.com
    • Phone: 518-438-3986
    • Customer Support: 518-438-3986
    • Business Hours: 9am - 5pm ET.
    • Fax: 518-438-3935

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.00/10 9.00/10
    Chance of future purchase: Rating 9.09/10 9.09/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 8.57/10 8.57/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

5,981 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-24

Easy-peasey

"The whole process was easy-peasey. The hardest part about it was remembering to send them back on time."


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Verified Customer
Rating 10/10
5/5
2016-05-24

Very customer orientated

"I made a mistake while placing my order on rest ringing my racquets. I contacted RacquetWorld via email and it was a delight to know that when they do receive my racquets, it will be restrung with my new request. I live in Guam and getting this kind of service from the US is totally awesome!!"


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Verified Customer
Rating 10/10
5/5
2016-05-24

Strung up

"RW restrung my favorite r-ball racquet. Did a great job and the turnaround time was very quick!"


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Verified Customer
Rating 10/10
5/5
2016-05-24

Nice!

"Grat service and shipping."


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Verified Customer
Rating 10/10
5/5
2016-05-23

Quick and easy

"Great service. Got my racquet restrung within a week with no hassles. Easy and breezy."


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Verified Customer
Rating 10/10
5/5
2016-05-23

"Very quick shipping, accurate order, easy to deal with, will order here again."


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Verified Customer
Rating 10/10
5/5
2016-05-22

Fast delivey

"One of the two items was back ordered. I received a personal phone call from a Racquetball world rep informing of the back order. He wanted to let me know and give me the option to order a different item. Great customer service! "


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Verified Customer
Rating 10/10
5/5
2016-05-22

"Correct and speedy delivery"


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Verified Customer
Rating 10/10
5/5
2016-05-21

Great service

"Everything arrived quickly and in good shape. The added extras (gloves and some anti-fog) are awesome and very helpful. Will certainly buy from again but for now I'm all equipped. "


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Verified Customer
Rating 6/10
3/5
2016-05-19

Gloves

"I was charged twice for shipping"

Rep reply posted May-23-2016

A rep from RacquetWorld.com, RacquetWorld.com, has responded

“This is incorrect. The customer was not satisfied with the gloves he purchased so we gave him free shipping on the next order.”


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Verified Customer
Rating 10/10
5/5
2016-05-18

Good,quick service

"All balls I ordered were okay except for one can and they were "dead". Hard to explain but that was the case ."


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Verified Customer
Rating 10/10
5/5
2016-05-17

It got better ??

"Ordered racquetball gloves and they were out. They offered me better and I accepted. What they delivered WAS better. Now I will buy better by staying with RacquetWorld. ????????"


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Verified Customer
Rating 10/10
5/5
2016-05-16

The ultimate in customer satisfaction

"Outstanding and easy order system! Always receive my orders on time. Thanks, Dr. K"


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Verified Customer
Rating 10/10
5/5
2016-05-16

"The price for the merchandise purchased was less than I would have had to pay if purchased in a retail store. it was a convenient way to shop and my purchases arrived in a few days as promised."


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Verified Customer
Rating 2/10
1/5
2016-05-15

Not happy

"First of all, I thought I was buying a pair of gloves instead of one. That may or may not have been to me not reading fine print. The glove I recieved was not the Neumann that I remembered, instead was made with a stretchy Lycra material. Not happy at all"


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