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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 35 Fuller Road
    • Contact: help@racquetworld.com
    • Phone: 518-438-3986
    • Customer Support: 518-438-3986
    • Business Hours: 9am - 5pm ET.
    • Fax: 518-438-3935

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.21/10 8.21/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 8.57/10 8.57/10
    Customer service: Rating 9.04/10 9.04/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

What is this?

3,243 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very satisfied with their shipping speed, prices, and quality of products. Well certainly order from them again."


Rating 10/10
5/5
modified review posted

"They have great response times and have good customer service."


Rating 10/10
5/5
modified review posted

"Great service and fantastic response time"


Rating 10/10
5/5
modified review posted

"I have had great results with all my dealings from RacquetWorld online purchasing. Best pricing I've been able to find on top name racquets. Quick service and shipping too. I Highly recommend them."


Rating 10/10
5/5
modified review posted

"Their prices are always competitive and their service and delivery are prompt."


Rating 10/10
5/5
modified review posted

"Satisfied with the order, just wish shipping limit was closer to $50."


Rating 10/10
5/5
modified review posted

"I got an immediate confirmation of the order, which included a tracking number for the shipping. Once the shipping launched, the package stayed on time and arrived as promised."


Rating 10/10
5/5
modified review posted

"Very professional and well run company. "


Rating 8/10
4/5
modified review posted

"The resaon for neither satisfied nor dissatisfied was because my Racquett had frayed strings, after my 2nd hit of warmup my strings broke. I do love the product and service you all provide, this will not deter me from purchasing anyting else, you all just might want to perform a quality control inspection on merchandise. How you cant fix everything the string was eveident, because when ever I purchase a racquett I feel and inspect everything, and strings was evident. I since then have asked someone to restring for me. thank you Manuel"


Rating 10/10
5/5
modified review posted

"Prompt Reliable Courteous Excellent Prices..... THE BEST!!"


Rating 8/10
4/5
modified review posted

"I had a racquet restrung, and left the option open to have a grommet guard replaced if needed. I hope it isn't needed, but it looks to me like one of the grommets may have been damaged, and I believe it was damaged prior to my sending the racquet. I would have liked a note telling me if the replacement was recommended or not. You have an option in the selection list where the grommet guard replacement is "questionable, if needed"

Thanks, DLT
"


Rating 10/10
5/5
modified review posted

"Arrived timely and as expected"


Rating 10/10
5/5
modified review posted

"These folks are great. Courteous and friendly."


Rating 10/10
5/5
modified review posted

"No problems. Got my products on time and in perfect condition."


Rating 8/10
4/5
modified review posted

"Although not the site's fault, I was disappointed that my order was on backorder for so long. After waiting three months, I am pleased with the products I eventually received."


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RacquetWorld.com is a merchant member
RacquetWorld.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.