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  • RacquetWorld.co RacquetWorld.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 35 Fuller Road
    • Contact: help@racquetworld.com
    • Phone: 518-438-3986
    • Customer Support: 518-438-3986
    • Business Hours: 9am - 5pm ET.
    • Fax: 518-438-3935

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.17/10 9.17/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

6,185 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-29

Nice job RacquetWorld

"What can I say. I ordered the racquet I wanted. The price was great. It was delivered quickly and I am knocking the "


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Verified Customer
Rating 10/10
5/5
2016-08-28

"Order came quickly and the products were as advertised. "


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Verified Customer
Rating 10/10
5/5
2016-08-28

Always great service!

"Great job! Fast delivery well packaged. Thanks you."


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Verified Customer
Rating 10/10
5/5
2016-08-28

"Only problem with getting new strings is the shipping to and from your facility. Almost cheaper to buy a new racquet, but all that said it's nice to get new strings from a professional.

"


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Verified Customer
Rating 2/10
1/5
2016-08-27

POOR DESIGN OF RACQUET SPECS

"THE ELASTIC BAND THAT ATTACHES TO HOLD SPECS IN PLACE WERE WORTHLESS AS THEY WOULD SLIP OFF WITH SMALLEST AMT OF TENSION.

THE LENSES BUTT RITE UP AGAINST YOUR EYEBROW/FOREHEAD SUCH THAT ANY AND ALL PERSPIRATION DURING PLAY BOUNCE ONTO LENSES OBSCURING VISION. THEY SHOULD BE DESIGNED TO BE FURTHER AWAY FROM EYEBROW/FOREHEAD TO REDUCE/ELIMINATE THIS. RACQUETBALL IS A VERY ACTIVE SPORT - THE DESIGN IS NOT FOR ACTIVE PLAYERS. VERY, VERY DISAPPOINTED..............
"

Rep reply posted Aug-29-2016

A rep from RacquetWorld.com, RacquetWorld.com, has responded


We are very sorry this customer is unhappy with the eye guards they purchased. We do not manufacture these but will gladly take them back and exchange them out for anything else he wanted. We will follow up.”


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Verified Customer
Rating 10/10
5/5
2016-08-26

Restrung & returned.

"Racquet world returned my racquet faster then Sports Authority ever did."


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Verified Customer
Rating 10/10
5/5
2016-08-26

Love the Demo Program

"I really enjoyed the Demo program. Racquets came very quickly. "


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Verified Customer
Rating 10/10
5/5
2016-08-26

On RacquetWorld

"An extremely punctual and pro-active sales clerks. I would absolutely recommend to anyone needing these types of products. Wonderful!!!"


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Verified Customer
Rating 10/10
5/5
2016-08-25

Speedy Delivery

"My racquet arrived quickly and was exactly as advertised. Good customer service."


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Verified Customer
Rating 10/10
5/5
2016-08-24

Catchy Title

"Good selection, reasonable prices, on time delivery.... "


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Verified Customer
Rating 4/10
2/5
2016-08-24

My Ektalon bag Defective.

"I did not want to return bag because one the zippers broke. The one going from right to left if u seen bag by front. But now also the front zipper got broke. I iaed "


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Verified Customer
Rating 10/10
5/5
2016-08-24

Excellent First Go

"First time worked great! I will definitely give it a go again sometime in the future!"


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Verified Customer
Rating 10/10
5/5
2016-08-23

I like Head

"The Black Widow racquet from Head is light, well balanced, and a good deal. Quality item and quick delivery."


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Verified Customer
Rating 10/10
5/5
2016-08-23

fast and friendly

"the ordering process was easy and when I had a return I was provided the steps, I completed and before I knew it the replacement equipment was at my doorstep.

thanks
Tommy Medina
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-23

Great experience

"I receive my order fast and the racquet is great. "


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RacquetWorld.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,512 merchant members.