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Stores > RacquetWorld.com
  • RacquetWorld.co RacquetWorld.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 35 Fuller Road
    • Contact: help@racquetworld.com
    • Phone: 518-438-3986
    • Customer Support: 518-438-3986
    • Business Hours: 9am - 5pm ET.
    • Fax: 518-438-3935

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.17/10 9.17/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 8.00/10 8.00/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: Rating 3.75/10 3.75/10
Voice your opinion! Review RacquetWorld.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-22

Best Customer Service

"Racquetworld.com went above and beyond for me and promptly answered all my questions. They are truly a joy to work with and do business with."

This review was modified by LightCrimsonScallop on March 24 2017 07:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-21

Gear Update

"New racquet, new court shoes, new gloves and googles and eye guard - super easy. Items shipped right away. Pricing was excellent. Very pleased - will definitely be reordering. "

This review was modified by Chris-48425 on March 23 2017 07:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-21

SPLAT Service, they killed it!!!

"Excellent service, product received on time and perfect. I just proved you can buy a game ; - ) "

This review was modified by ekrebs66 on March 23 2017 04:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

"Great product and fast delivery "

This review was modified by benjystephens on March 22 2017 08:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

thanks

"Everything as promised, thanks !!"

This review was modified by premierfund on March 22 2017 07:00:08 AM

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Verified Customer
Rating 10/10
5/5
2017-03-20

New Customer, sure to be a repeat customer!!

"Shipped even quicker than promised, order was complete and packaged perfectly. Highly Recommend!!"

This review was modified by matt_evenson on March 22 2017 05:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-19

Something New is Always Cooking

"I enjoy receiving the e-mails from Racquet World because there is always something new being presented, whether it is an instructional video, sales items or new equipment --- keep them coming!!"

This review was modified by jessygarza on March 21 2017 06:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-19

New Racquet

"Shipped very fast, received in 2 days"

This review was modified by Prince8252 on March 21 2017 04:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-18

All Stars

"They were easy and did exactly what they said they would do with minimum effort on my part."

This review was modified by joeramseysold on March 21 2017 12:30:09 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

Great Service

"When the racquet we order was out of stock and discontinued, Racquetball World immediately contacted us. They offered a comparable racquet for the same price and shipped it immediately. They were very helpful and the racquet was here! We live in Alaska, so we were impressed!"

This review was modified by knanseth on March 21 2017 12:15:17 AM

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Verified Customer
Rating 4/10
2/5
2017-03-17

Warranty

"I went in the court and started playing. After 5 min. I looked down and my racquet was broken. It looked like someone had clamped down in a doorway catching the top 4-inches and broken it. I did not look like a normal structural failure, but then again, I hit the ball and walls pretty hard. I was hoping to get a replacement, but was rejected and I was out $185 or thereabouts!"

This review was modified by justapiano on March 21 2017 12:15:16 AM

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Verified Customer
Rating 10/10
5/5
2017-03-17

Demo program is awesome!

"It sure is nice to try out top racquets before you drop the cash."

This review was modified by jon_lund on March 21 2017 12:15:14 AM

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Verified Customer
Rating 10/10
5/5
2017-03-16

drive serve delivery

"my order arrived very quickly considering i was getting string and grip put on"

This review was modified by will_upm on March 21 2017 12:00:22 AM

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Verified Customer
Rating 10/10
5/5
2017-03-14

I got SERVED (the right way)

"Everything was as described and on time. The online order flow was flawless."

This review was modified by adam_j_holcomb on March 16 2017 08:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-13

Excellent Service

"Found cracks in my racket notified me immediately, and shipped new racket within a few hours, after Brendan sent some additional information, and I made a selection. "

This review was modified by chris_massengale on March 15 2017 06:45:02 PM

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