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  • RacquetWorld.co RacquetWorld.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 35 Fuller Road
    • Contact: help@racquetworld.com
    • Phone: 518-438-3986
    • Customer Support: 518-438-3986
    • Business Hours: 9am - 5pm ET.
    • Fax: 518-438-3935

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

6,043 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-06-22

satisfaction

"overall the items i purchased fit well"


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Verified Customer
Rating 10/10
5/5
2016-06-22

In The New World of Racquets after a Twenty year layoff

"Now retired,the kids grown and looking to get back in the game.By using the RacquetWorld website I was able to make a comparison between picking out the right racquet for my personal skill set against all the other competitive outlets out there and also all the other accessories that I would be needing to begin playing after a twenty year layoff. RacquetWorld I found out is the # 1 company out there,they explain and compare what it is your looking for with great quality and competitive prices against all their competitors.I will be coming back for all my future purchases and racquetball information."


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Verified Customer
Rating 10/10
5/5
2016-06-22

Attention to Detail

"I ordered a bunch of misc items. Within a few hours a rep called me to say an item was not available in the color I wanted and if I wanted to change my order, which I did. My stuff arrived quickly and everything was there, including the 3 free RB gloves I was promised! Fast, efficient and courteous! I am very happy with the service. "


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Verified Customer
Rating 10/10
5/5
2016-06-21

A perfect Kill shot

"Once again exactly what I ordered"


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Verified Customer
Rating 10/10
5/5
2016-06-21

"Quick service and delivery "


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Verified Customer
Rating 10/10
5/5
2016-06-19

As Promised

"Delivered good matched order and were delivered quickly."

This review was modified by porter-59985 on June 23 2016 08:34:36 AM

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Verified Customer
Rating 10/10
5/5
2016-06-18

Tried and bought

"I did the demo route. Tried a couple of racquets, and decided on the one that felt the best inaction. "


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Verified Customer
Rating 10/10
5/5
2016-06-17

No surprises - just good service!

"RacquetWorld website is very user friendly, their service was timely and accurate, and the product(s) were exactly as expected."


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Verified Customer
Rating 10/10
5/5
2016-06-17

"The demo racquet program is great. It allowed me to try that expensive racquet before I bought it making sure I purchased the right one for me."


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Verified Customer
Rating 10/10
5/5
2016-06-17

"Great fit. A better glove makes a difference"


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Verified Customer
Rating 10/10
5/5
2016-06-16

"great atlas deluxe 18g black string, love it"


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Verified Customer
Rating 4/10
2/5
2016-06-14

If the shoe don't fit

"The shoe size was obviously off, l could tell before trying it on... When I called to inform/ complain I was told I must be mistaken, not "we'll check this out and if we verify your claim we will make it right, since you were unconvinieced" instead I got the party line...translated - too bad for you..,,"


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Verified Customer
Rating 10/10
5/5
2016-06-14

Great product speedy delivery

"Item was just as described, fits well and delivery was quick. Thank you."


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Verified Customer
Rating 2/10
1/5
2016-06-14

Not as good as specified

"the racket I ordered was not as described. Not evenly weighted, it was handle heavy. And the racket had little to no power. Thus I am exchanging it for another. But I forfeit the cost of the upgrades in the exchange process.. I should not be pentalized for a racket that does not perform as described."

This review was modified by gjsantoro on June 14 2016 01:34:54 PM

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Verified Customer
Rating 10/10
5/5
2016-06-14

Qucik Time

"From the date of ordering to arrival of the items was timely and accurate.
I will keep ordering from them.
"


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RacquetWorld.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,565 merchant members.