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Stores > RacquetWorld.com
  • RacquetWorld.co RacquetWorld.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      12205
    •  
    • BUSINESS HOURS
      9am - 5pm ET.
      GENERAL PHONE
      518-438-3986
      FAX
      518-438-3935
    • SUPPORT EMAIL
      help@racquetworld.com
      SUPPORT PHONE
      518-438-3986

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.26/10 8.26/10
    Chance of future purchase: Rating 8.99/10 8.99/10
    Shipping & packaging: Rating 9.15/10 9.15/10
    Customer service: Rating 8.65/10 8.65/10
    Return/Replacement policy: Rating 8.59/10 8.59/10
Voice your opinion! Review RacquetWorld.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-06-25

New Raquet

"Great raquet and experience. Look forward to next purchase"


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Verified Customer
Rating 10/10
5/5
2017-06-25

Reliable, quick & excellent selection

"Very happy with product and service"


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Verified Customer
Rating 10/10
5/5
2017-06-24

Products and Delivery

"The products (gloves & racquets) were exactly as pictured & described on the website. Competitive prices. Delivery was prompt. I have a positive experience every time I have ordered through RacquetWorld."


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Verified Customer
Rating 10/10
5/5
2017-06-24

"Quick service, great price"


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Verified Customer
Rating 10/10
5/5
2017-06-24

Quick and professional service

"I will be back to buy more from your excellent service"


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Verified Customer
Rating 4/10
2/5
2017-06-22

LOST RACQUET

"I ordered a new racquet for my husband in mid-May for Father's Day. When a couple weeks passed by and I still didn't get the racquet I went online to track it. The Fed Ex website said they delivered the next day at 6:30 p.m. which was a lie. They either delivered it to the wrong address or stole it. Why I know this is that at 6:30 in the evening, especially on Wednesday's we are eating supper in the living room which has a large picture window and we would have heard and seen them deliver it. I called Racquet World immediately and got a grumpy man on the phone after about 20 rings. He said he would look into it but he didn't seem to be concerned.

I have to say that after talking to him, the rest of the time I talked to a woman and she was very nice and helpful but they told me that Fed Ex claims they delivered it to our address but I know that isn't true. There was a glitch somewhere in the delivery. I am a mail carrier and everything is tracked so if they have records of it being delivered the guy must have scanned it and then kept it.I just received a replacement racquet today 6/22 through the postal service so it didn't make it for Father's Day which was disappointing. I would be very hesitant to ever order from Racquet World again especially if they continue to use Fed Ex.
"


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Verified Customer
Rating 10/10
5/5
2017-06-21

Great Seller!

"Always updating shipments.Fast shipping."


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Verified Customer
Rating 10/10
5/5
2017-06-21

Excellent company

"Great service I ordered the wrong racquet and had to send it back. I received a refund within immediately. I bought the correct racquet and love it."


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Verified Customer
Rating 10/10
5/5
2017-06-20

Always great

"Every order I have placed has been handled with no problems."


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Verified Customer
Rating 10/10
5/5
2017-06-19

Texasgril

"Has good communication and recieved quality merchandise."


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Verified Customer
Rating 10/10
5/5
2017-06-19

Business made easy!

"Super easy and convenient."


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Verified Customer
Rating 10/10
5/5
2017-06-18

Excellent!

"I had my Head Racquet restrung. Excellent job. I will use them again "


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Verified Customer
Rating 10/10
5/5
2017-06-17

Great service great equipment!

"Everything was wonderful about this company and I am very happy I found them online. Will definitely recommend to do business with them I received everything very quickly and it is all very high quality and better than expected. "


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Verified Customer
Rating 8/10
4/5
2017-06-16

Good

"Shipping seem to take a long time, about a week. I'm probably spoiled from free over nite shipping"


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Verified Customer
Rating 10/10
5/5
2017-06-16

Racquest World

"Great Company!!! Always delivers on time and very professional!!!"


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