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RatingsRating
Store InformationStore Info
Full Rating Profile
  • RacquetWorld.co RacquetWorld.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 35 Fuller Road
    • Contact: help@racquetworld.com
    • Phone: 518-438-3986
    • Customer Support: 518-438-3986
    • Business Hours: 9am - 5pm ET.
    • Fax: 518-438-3935

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 9.52/10 9.52/10
    Shipping & packaging: Rating 9.22/10 9.22/10
    Customer service: Rating 9.55/10 9.55/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

4,462 Customer Reviews

Rating 10/10
5/5
modified review posted

"Took a while to get raquet. Service was great
"


Rating 10/10
5/5
modified review posted

"The service was good, but I ordered 3 Head Web (previous generation) gloves to replace ones I had that were getting worn out and these new ones are all bigger than the same ones I replaced so they are all loose :-/
Did they change the sizing?
"


Rating 10/10
5/5
modified review posted

"very quick delivery.....even with the options I placed.."


Rating 4/10
2/5
modified review posted

"I paid extra to get one-day delivery, and it took more than a week to get my shoes. If you can't deliver on time, refund the difference"

modified review Rep reply posted Apr-23-2015

RacquetWorld.com, RacquetWorld.com rep has responded

“This customer chose Fedex Ground…not 1 Day shipping. We already followed up with them either way.”


Rating 10/10
5/5
modified review posted

"The strings were well packed and arrived promptly."


Rating 10/10
5/5
modified review posted

"Prompt service
fair price
"


Rating 10/10
5/5
modified review posted

"Everything was great and I smoked my opponents the same day it arrived back to me in the mail!

Scott
"


Rating 8/10
4/5
modified review posted

"I did not get the latest sale price you put on a week later."

modified review Rep reply posted Apr-23-2015

RacquetWorld.com, RacquetWorld.com rep has responded

“We already contacted this customer and gave them a credit towards their next order for the difference.”


Rating 10/10
5/5
modified review posted

"Fast delivery and great customer service. "


Rating 10/10
5/5
modified review posted

"Order was received when promised and in perfect condition"


Rating 10/10
5/5
modified review posted

"Super quick and accurate delivery"


Rating 10/10
5/5
modified review posted

"GREAT PRODUCTS. SUPER FAST DELIVERY. THANK YOU."


Rating 10/10
5/5
modified review posted

"Fast delivery. Can't wait to buy from them again. "


Rating 10/10
5/5
modified review posted

"I was able to communicate with the help services until I received my racquets. I was very helpful also by tracking it online as well. But only problem that I have was, I want the differnet color of my raquets but they came in both same color due to the manufacture of the raquets. "


Rating 10/10
5/5
modified review posted

"Everything was complete and delivery was prompt."


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RacquetWorld.com is a Merchant Member! Learn more

RacquetWorld.com is a merchant member
RacquetWorld.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,853 merchant members.