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RatingsRating
Full Rating Profile
    • Address: 3921 Fountain Valley Drive
    • Contact: help@rvpartwholesaler.com
    • Phone: 8662896982
    • Customer Support: 8662896982
    • Business Hours: 10a-5p est
    • Fax: 8883161841

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

28 Customer Reviews

Rating 2/10
1/5
modified review posted

"Absolutely horrible. I ordered some parts; they sent the entirely wrong kit. 3 emails later, zero response. I asked for a simple refund; nope.
Only after I contacted the credit card company did they reply. Then they answered saying they would replace with the correct kit. LIE!
I sent the wrong parts back, they never sent the correct ones. A month and a half later, still no parts, NOTHING. absolutely ZERO customer service.
"



Rating 2/10
1/5
modified review posted

"The customer service is very poor, no phone service and slow to respond to any emails. They only ship on Tuesday's and Friday's so if you need an urgent part, you better order from someone else. NO RETURNS, they have a generic "Clearance Sale" that has been advertised since 2012, under this "Clearance Sale" they claim NO RETURNS. I will never be ordering from this site again. "

modified review This review was modified by Cory-00 on June 02 2014 07:51:02 AM

Rating 10/10
5/5
modified review posted

"im sorry but its getting long to receive my parts I ordered on jan 31 and didn't get it yet "


Rating 10/10
5/5
modified review posted

"The part was as stated and manufactured by the original part manufacturer. Great customer service. I will be back when I have RV part needs."


Rating 10/10
5/5
modified review posted

"Fast shipping, great service with follow up.
thank you
"


Rating 10/10
5/5
modified review posted

"This was the easiest and most satisfactory purchase of a unit I have ever had. The staff was very helpful and knowledgable. I would definetly use them again and recommend them to my friends. Thank you so much. Mark. "


Rating 10/10
5/5
modified review posted

"Good parts inventory. And del as stated. "


Rating 10/10
5/5
modified review posted

"LIGHTNING FAST SHIPPING. GREAT SELECTION OF PARTS AVAILABLE."


Rating 10/10
5/5
modified review posted

" Site was easy to access,and easy to move around and find different categories! Checking out and ease of paying was very efficient. I will use the site again in the future."


Rating 10/10
5/5
modified review posted

"The OEM part (control board) for my dometic 2652 was cheaper than the aftermarket part. The price was far cheaper than eBay sellers, and the shipping was remarkably fast."


Rating 10/10
5/5
modified review posted

"I will use them for all my RV parts in the future. They have earned a loyal customer and I will share with all my RV friends. Their tech support was great and the sales lady very nice. All around great service."


Rating 10/10
5/5
modified review posted

"Great customer service. Fixed part problem from manufacturer quickly. Highly recommend. "


Rating 8/10
4/5
modified review posted

"I was not told item would be delayed and when I called 5 days after ordering, thinking I should have had it already, I was informed it was being shipped to the wholesaler from the factory and then they would ship it to me. Never received an email or call to tell me that, when shiiping policy states they will ship within 24 hours and delivery would only take 2-3 days. Took 8 days to receive order"


Rating 10/10
5/5
modified review posted

"I received the slide out cover on time. The material was checked and appears to be of the proper size and thickness. Once installed on the coach I will follow up with another comment. Thank you for all your time and effort. To follow up on this, on Nov.12, 2013 I replaced the slide out cover and the replacement cover was perfect and the whole change out went smooth. Thank you again for your help, customer service, and support. "


Rating 10/10
5/5
modified review posted

"Have not installed thermostat yet but was delivered very quickly. Very helpful via phone with questions I had before purchase."


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