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  • R1Concepts.com R1Concepts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 520 E. Jamie Ave.La Habra,Ca
    • Contact: sales@r1concepts.com
    • Phone: 714-777-2323
    • Customer Support: 888-712-6623
    • Business Hours: 9:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
    • Fax: 714.870.6163

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.92/10 7.92/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 5.83/10 5.83/10

1,144 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-19

Great Product easy install

"just replaced the rotors and pads this weekend everything fit perfectly and the truck is breaking great "


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Verified Customer
Rating 10/10
5/5
2016-07-18

Braking them in

"First time customer brakes are great, proper fitment. I went with the premium drilled/slotted rotors paired with ebc green stuff. I contacted customer service a few times with multiple questions, each time I got a quick response via online chat. The rotors came in about 3 days from ordering. The brake pads however took a little bit longer as I was told ebc does drop shipment. First order of pads was about 7 days, second order about four. Even tho it was longer wait it was worth it, there is a very noticeable difference between stock brake power. I would definitely recommend these products."


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Verified Customer
Rating 10/10
5/5
2016-07-18

fast and perfect

"Great price , fast shipping, great product"


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Verified Customer
Rating 10/10
5/5
2016-07-15

No more shopping! Ultimate stopping!

"Easy Peasy. I spent more time shopping for the 'right' brakes and rotor kit then it took me to install them! Very pleased with my decision to go with R1Concepts. Great quality for the price, easy to install, and already had someone comment 'They look sexy!'. Don't know about 'sexy', but it makes the Audi look great. Followed the directions for break in and very happy with the performance. Very even, smooth braking with no pedal vibration or pulse. Thanks R1! 2004 Audi A4-B6 AWD. Drilled & Slotted Rotors, Ceramic Pads."


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Verified Customer
Rating 8/10
4/5
2016-07-15

Only took 3 times to get me the left rear caliper.

"1st time; Sent me wrong one first time (sent 2 right/passenger calipers) unable to bleed air out.

2nd time; Sent me correct application, but it wasn't painted and sealed like the other 3 calipers.

3rd time; Sent correct caliper

Company did respond quickly with replacing wrong part, but wanted me to paint and seal the 2nd caliper they sent me. I refused to paint/seal because I wanted matching calipers and wanted the corrosion protection.


"


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Verified Customer
Rating 10/10
5/5
2016-07-13

Great price and fast shipping!

"The price was the best I found for my brake pads. The pads also took only three days to get here even though it was stated it would take a week from the email. I would definitely grab more parts from here."


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Verified Customer
Rating 10/10
5/5
2016-07-13

As always great product and service

"I have purchased from R1 before and just purchased 2 brake kits again for 2 more trucks. Their drilled and slotted rotors work great and last a long time. Customer service is 2nd to none.
Great vendor!!
"


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Verified Customer
Rating 10/10
5/5
2016-07-11

Sexy slots and holes

"I had a hell of a time finding cheap rotors for my Volvo S40 T5 until I found R1. Look great, fit great, stop great, and no noise."


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Verified Customer
Rating 8/10
4/5
2016-07-11

Great Brakes! ELINE series

"So the brakes were a direct fit and they are awesome! Very easy to install on my infiniti g35x. Super smooth and quiet. I paid extra though to get the gold zinc (which I assumed was a painted rotor.. Anyways the rotor does not look anything like the picture, it looks like its coated in a bronze dust and the "gold" dust wore off before I even left the parking lot. So I would say definitely purchase these brakes, just don't spend the extra money on either of the colored options because after one stop they will look like the regular silver ones. "


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Verified Customer
Rating 10/10
5/5
2016-07-10

"Good deal. Quick shipping "


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Verified Customer
Rating 10/10
5/5
2016-07-07

As expected and then some

"The delivered my brake kit on time. Even helped me identifying which set was for the front and which was for the rear axle
"


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Verified Customer
Rating 10/10
5/5
2016-07-07

Great Product

"Great looking product and fit like a glove."


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Verified Customer
Rating 10/10
5/5
2016-07-07

Great service

"Easy to fill out order and pleased that info told me this fits my vehicle."


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Verified Customer
Rating 10/10
5/5
2016-07-07

Tealglider

"Bought and installed drilled rotors and ceramic pads all the way around on my ford Edge. Super happy with the product. Will be buying all my brake parts from R1Concepts from here on out. "


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Verified Customer
Rating 10/10
5/5
2016-07-04

Well packed, quick shipper

"Perfect fit!
But, apparently, that is not enough of a "Valid Comment" . www.resellerratings.com would prefer that I not be concise but instead verbose and waste time thinking of other ways to say that I give R1Concepts a 5 star rating, that the product was well packed, they were a quick shipper and the product was a perfect fit. I am led to believe that leaving a review of my online experience, I will make the world a better place. There does not appear to be place to give resellerratings.com a review. What a pity. I would give them 0 stars. I would suggest that i people are happy with the packing, delivery and suitability of the product that the purchased from a seller, a few, carefully chosen, kind words would be enough and that R1Concepts probably receives enough praise from customers that they could save money by NOT using a badgering service like resellerratings.com.
IS THIS ENOUGH TO MEET THE VALID COMMENT REQUIRED CRITERION?
"


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