We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > R1Concepts.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • R1Concepts.com R1Concepts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 520 E. Jamie Ave.La Habra,Ca
    • Contact: sales@r1concepts.com
    • Phone: 714-777-2323
    • Customer Support: 888-712-6623
    • Business Hours: 9:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
    • Fax: 714.870.6163

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

1,080 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-18

Brilliant

"Great customer service over the phone, quick delivery, very high quality product. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-17

Great service, great product

"Received slotted rotors for my dad's 99 Yukon. Noticed some odd machining on one side of each rotor when I opened the box. I used the chat box that pops up everytime you open the site, was able to talk to a rep and send a picture of them in the same chat window. Got an email the very next day explaining the reason behind the machining. Rotors work great, dad loves them. Stops very well. Will continue to buy from them."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-16

Satisfied customer

"The entire purchasing process was a breeze and the quality of the product seems to be top notch compared to previous drilled and slotted rotors I have bought in the past. I plan on doing all of my future brake purchases from R1!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-13

Worst to first!

"I put the e-line, drilled and slotted,front brakes on my car that shook like an 8.0 earthquake when you tryied to stop from any speed above 40 mph. It now stops like an arrow to the target. Wonderful! I also put a set on my truck after that, which was pulsing really badly. Same result. Would not hesitate to buy again."


No Avatar

Verified Customer
Rating 4/10
2/5
2016-05-13

Not goods yet..

"Some problems with my stuff..i don't know, they never update my order, just a short answer."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-12

"Rotors were very easy to install... and truck brakes way better than before "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-10

R1 Delivers

"Very high quality that will be sure please the most auto aficionado and speedy delivery.
Very friendly and helpful staff... Would defiantly recommend.
G Norman Long
2008 ML350
"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-05-10

Great brakes

"The web site needs to take more info from the customer as I had to return part of my order for the right parts. No problem customer service took care of me and got me the right parts. Thanks "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-10

Service that Stops you in your Tracks

"I've ordered several different times from R1 Concepts and they have always come through. With their help I have completed a rotor and pad job on my former Volkswagen Routan and replaced the front rotors and both sets of pads on my Hyundai Genesis. R1 is my go to brake folks."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-10

Order came on time and was correct.

"Took only about 3hrs to install rotors and pads with no previous experience on my 2001 Tundra. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-10

Stop the Truck!

"I am very pleased with the rotors and pads I received from R1 Concepts. Great quality all around and good instructions on how to break in the pads and rotors. I am surprised how quiet they are, even new. I drive a 3/4 Ton truck, and it is stopping way quicker than it ever has before. I highly recommend R1 Concepts brakes! Shipping - arrived as scheduled one week after order, and it was correct, everything fit perfectly."


No Avatar

Verified Customer
Rating 8/10
4/5
2016-05-10

orders

"The only comment I have is it would be nice to know if my selection was back ordered."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-09

"Very satisfied with my order. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-07

Made things right

"Ordered a complete brake kit for my Corvette on 4/22/16 through the R1 Concepts website. Had some issues with the order and ended up cancelling the order. Received a call from the company on 5/10/16 and after talking with them, we worked out a solution to the problem. They are going to provide me a set of brakes for my 2003 Silverado at a discounted price to help correct the problems with my previous order.

Kudos to the company for stepping up and making things right for their customers.
"

This review was modified by fastnail57 on May 11 2016 08:43:17 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-05

give me a break

"And it was the right break kit first time and ahead of schedule"


Ratings Calculation Change
Learn about Our Reviews

Share R1Concepts.com's store rating

R1Concepts.com is a Merchant Member! Learn more

R1Concepts.com is a merchant member
R1Concepts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,592 merchant members.