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Stores > R1Concepts.com
  • R1Concepts.com R1Concepts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13140 MIdway Pl, Cerritos, CA
    • Contact: sales@r1concepts.com
    • Phone: 714-777-2323
    • Customer Support: 888-712-6623
    • Business Hours: 8:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
    • Fax: 562-623-0888

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.16/10 9.16/10
    Chance of future purchase: Rating 9.28/10 9.28/10
    Shipping & packaging: Rating 8.64/10 8.64/10
    Customer service: Rating 9.37/10 9.37/10
    Return/Replacement policy: Rating 6.50/10 6.50/10
Voice your opinion! Review R1Concepts.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-21

"this is the second time i have used this store and have had excellent service when i needed it . when my first package arrived i was thoroughly impressed with the packaging job and the care that was taken"

This review was modified by IcterineRhinoceros on March 23 2017 03:30:01 PM
Rep reply posted Mar-22-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Welcome back! Thank you very much for your business and continued support! We truly appreciate you taking the time to share your experience. ”


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Verified Customer
Rating 8/10
4/5
2017-03-20

the info was back and forth

"It's hard to review these yet because I haven't received them yet. So far I was a little confused with the info on website not matching up. I just hope with the help of the online support I bought what I wanted."

This review was modified by hammer_k on March 22 2017 06:45:01 PM
Rep reply posted Mar-21-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and letting us know your experience. Our goal is to provide the fastest, simplest and easiest shopping experience possible and we depend on your opinions and feedback. We would love to hear from you again to let us know in detail what you found that was confusing about the info not matching up. Thanks again and we will get your order out as soon as possible. ”


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Verified Customer
Rating 10/10
5/5
2017-03-20

"A lot of choices, I think I made the right one"

This review was modified by Keving1290 on March 22 2017 06:30:01 PM
Rep reply posted Mar-21-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-20

"overall good company, i see you guys all over the net now, so showing support"

This review was modified by truongvanb561 on March 22 2017 11:45:02 AM
Rep reply posted Mar-20-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and support!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-19

Found a affordable and reliable site for my parts :)

"Went through tons of sites looking for some good rotors and brake pads for my e30 and after about an hour of searching I finally found a site that is not only giving me the best prices but also is giving me great detail of the product before purchase."

This review was modified by cyberjars on March 21 2017 02:30:02 PM
Rep reply posted Mar-20-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business!”


chaseflewis's Avatar

Verified Customer
Rating 10/10
5/5
2017-03-19

Great customer service

"The salesman Kevin was extremely helpful and patient, even let me go measure the rotors while still in the live chat. Fantastic customer service!"

This review was modified by chaseflewis on March 21 2017 01:00:07 PM
Rep reply posted Mar-20-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business! Kevin is happy he was able to help. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-17

"The looks good can't wait to put them on"

This review was modified by jfs_car on March 21 2017 12:15:08 AM
Rep reply posted Mar-20-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business!”


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Verified Customer
Rating 10/10
5/5
2017-03-15

Texas Tacoma

"Just bought my front kit for my Tacoma. Catherine was very helpful. Saved 10% by signing up for email promos. "

This review was modified by joe_sz on March 20 2017 05:28:41 PM
Rep reply posted Mar-20-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business! Catherine is happy she was able to help. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-15

R1 Should be A1!

"I found the online chat option to be quick and convenient in answering my technical questions prior to my recent purchase. I had personally purchased from R1Concepts years ago and was impressed with the quality, price, and customer service. Luckily, I was still was getting promotional emails all these years, so I was able to identify R1Concepts for my recent purchase. If the product I am receiving is still the same quality it was years ago, I will definitely purchase again in the future and refer them to family and friends."

This review was modified by laelvc on March 20 2017 05:29:22 PM
Rep reply posted Mar-20-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you very much for your business and continued support! ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-14

great

"great, fast, and double checks everything. "

This review was modified by t11w01 on March 20 2017 05:31:10 PM
Rep reply posted Mar-20-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-14

would buy again

"the customer service was really fast and professional "

This review was modified by aetaglia on March 20 2017 05:29:16 PM
Rep reply posted Mar-20-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-13

"Still waiting for may brake kit to come. I have not received a email about the products I ordered. "

This review was modified by william_m2003 on March 15 2017 08:00:01 AM
Rep reply posted Mar-13-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you very much for your business. We did receive your order and it's processing as of Mar 13. We have also resent the confirmation to the email you provided. Please contact us directly if you still have not receive the confirmation. ”


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Verified Customer
Rating 8/10
4/5
2017-03-12

"Easy to find all parts are there but the coupon I had seen on the add wick was dad20 did not work"

This review was modified by Shawn_snow82 on March 14 2017 12:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-11

Need new pads

"Great products, and great customer service"

This review was modified by tkenders on March 14 2017 12:30:15 AM

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Verified Customer
Rating 10/10
5/5
2017-03-11

"easy ordering. Good prices"

This review was modified by smartin10162 on March 14 2017 12:30:06 AM

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