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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 520 E. Jamie Ave.La Habra,Ca
    • Contact: sales@r1concepts.com
    • Phone: 714-777-2323
    • Customer Support: 888-712-6623
    • Business Hours: 9:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
    • Fax: 714.870.6163

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

711 Customer Reviews

Rating 8/10
4/5
modified review posted

"Rotors look and feel great so far. Longevity is still TBD."


Rating 4/10
2/5
modified review posted

"In the past, I had good reciprocity with my order. The last order I made was through the website and ended paying more then I should have. They're was a promotion including free shipping, but at check out, only way to finalize the order was by including shipping fees. I left a note indicating that problem at the end but was never reimburse. I was not available to call the sales department at that time.
I might still do business again but by phone only.
"


Rating 4/10
2/5
modified review posted

"Site is slow when clicking different links. And some pages don't open. "


Rating 10/10
5/5
modified review posted

"Stuff shipped quickly and was all good quality."


Rating 8/10
4/5
modified review posted

"I was expecting to get front rotors and brake pads. It was advertised as a front brake set but only included rotors. Read the fine print!"


Rating 10/10
5/5
modified review posted

"Did not have any issue, so I didn't have to talk to anyone. everything was delivered promptly and the Rotors look great after installation =)"


Rating 10/10
5/5
modified review posted

"R1 Concepts went above and beyond. When the pads I had ordered along with my rotors did not arrive I called Angelo at R1. He informed me that the pads were back ordered. He then agreed to send me a better set of pads for the same price. They definitely have great customer service and I will be doing business with them again!"


Rating 8/10
4/5
modified review posted

"Got the right parts the first time and in a decent amount of time for basic shipping & price was great too. Website was horribly slow and did not offer brake hardware for my vehicle nor did it come with the brake pads. Would consider ordering again when I see how the product performance is."


Rating 8/10
4/5
modified review posted

"The one reason for not giving R1 Concepts 5 stars is because their website is very, very, very slow. I was planning on putting in another order last week to take advantage of the 20% off sale but because I could no complete my order in a timely manner, I decided to just close the web page and shop somewhere else."


Rating 10/10
5/5
modified review posted

"I ordered the wrong part. R! quickly corrected and got the correct part out asap. I have order rotors and pads from R! for several years and always happy."


Rating 10/10
5/5
modified review posted

"Very high quality rotors, even for the bottom-end e-lines without slots or x-drilled. Perfect fit for my old '86 Honda Accord. Fast shipping too. Thanks R1"


Rating 8/10
4/5
modified review posted

"The item I was looking for wasn't available for my car. I did find an alternate pair of rotors though."


Rating 10/10
5/5
modified review posted

"I just received on time, and satisfied and fits correctly
to my odyssey,thanks
"


Rating 10/10
5/5
modified review posted

"Product delivered quickly and accurately, no complaints "


Rating 10/10
5/5
modified review posted

"Everything is quite as expected"


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