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  • R1Concepts.com R1Concepts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13140 MIdway Pl, Cerritos, CA
    • Contact: sales@r1concepts.com
    • Phone: 714-777-2323
    • Customer Support: 888-712-6623
    • Business Hours: 8:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
    • Fax: 562-623-0888

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.07/10 9.07/10
    Chance of future purchase: Rating 9.09/10 9.09/10
    Shipping & packaging: Rating 8.39/10 8.39/10
    Customer service: Rating 9.20/10 9.20/10
    Return/Replacement policy: Rating 6.07/10 6.07/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-14

"Quick and easy. Thank you."

This review was modified by sfish-96640 on February 16 2017 05:30:02 AM
Rep reply posted Feb-14-2017

A rep from R1Concepts.com, R1Concepts, has responded

“You're very welcome. Thank you for your business!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-12

"Good products. Better customer service when there are issues!"

This review was modified by Longj582 on February 14 2017 04:00:01 PM
Rep reply posted Feb-13-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you very much for your business!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-11

Yes Good

"Its great, user friendly, good products"

This review was modified by Gomez_39692 on February 14 2017 12:30:08 AM
Rep reply posted Feb-13-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business! We're glad you had a good experience. We are always here and would love to hear from you again. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-10

Good stuff

"This site is very helpful and I buy all my brake products from here. "

This review was modified by Bigtah74 on February 14 2017 12:15:18 AM
Rep reply posted Feb-13-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Welcome back and as always, thank you very much for your repeat business!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-10

Recommend

"Quick- easy and great to use!"

This review was modified by Slykidflash on February 14 2017 12:15:16 AM
Rep reply posted Feb-10-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-10

.

"...












..........
"

This review was modified by Jennings_tylor on February 14 2017 12:15:09 AM
Rep reply posted Feb-10-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business! Let us know if there is anything else we can do to make your experience better.


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-09

Helping my wife stop

"First time buying hopefully it's all good thenow might look into a big brake kit."

This review was modified by Oscarcruz503 on February 14 2017 12:00:30 AM
Rep reply posted Feb-10-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-08

"Shopping was easy to do everything is explained pretty clearly. This is my second order with R1 and online help is great."

This review was modified by mrmoby1 on February 10 2017 07:30:02 PM
Rep reply posted Feb-09-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Welcome back! Thank you for your business. Please let us know if there is anything else we can do to make your experience even better. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-08

"Hey everything went great online but just to clarify it's a 6 lug set up on 09 GMC Sierra 1500 SLT thanks "

This review was modified by Djsmooth131 on February 10 2017 06:30:04 PM
Rep reply posted Feb-09-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you very much for choosing R1 Concepts. Feel free to contact us directly if you have any additional questions or concerns. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-08

Quick and Easy

"There isn't much to say other than I'm satisfied and I was referred to the site by a relative who knows his auto products and highly recommended the site."

This review was modified by capsrm26 on February 10 2017 10:15:02 AM
Rep reply posted Feb-08-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you very much for your business!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-08

Forth set, Hard working B

"This is the forth set of R1 Concept brakes I have purchased. One set for each of my four cars. I am not easy on brakes, and have been know to warp OEM and after market rotors. So far, R1 Concept brakes have stood up to my braking methods.

Since two of my vehicles can be equipped with different size rotors, I have spoken with a couple different individuals at R1 Concepts to make sure I was ordering the right kits. What a pleasurable experience. Very knowedgable and willing to take the time to make sure I was getting what I needed.

So, between the quality of there brake kits and the kind, professional attitudes of the people working at R1, I would highly recommend R1 Concepts and their products.
"

This review was modified by wjspillersii on February 10 2017 08:45:01 AM
Rep reply posted Feb-08-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you very much for your repeat business. We are happy that you are satisfied with all your purchases. Please let us know if there is anything we can do to make your experience even better. If you have any questions or concerns, remember we are just a phone call, email, or a LiveChat session away. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-07

That was great!

"First time shopping here and overall, it was great. I found the rotors I needed and got a 15% promo discount. Thanks to Catherine. Although It would take a full week before the rotors get shipped, I'm still happy with the purchase."

This review was modified by robertoracelis0811 on February 09 2017 09:30:01 PM
Rep reply posted Feb-08-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you very much for your business. Catherine was happy to hear that she was able to thoroughly assist you. ”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-02-05

Great quality

"I get what I want and I'm happy"

This review was modified by Snomad122275 on February 07 2017 09:15:01 PM
Rep reply posted Feb-06-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you very much for your business. Please let us know what we could've done or change that would've made your experience a 5/5 star instead. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-05

amazing as always

"fast and easy as always.."

This review was modified by herb2113 on February 07 2017 02:30:02 PM
Rep reply posted Feb-06-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business. Feel free to contact us via phone, email, or chat if you have any questions or concerns. ”


mtu99's Avatar

Verified Customer
Rating 10/10
5/5
2017-02-05

"always a good experience good pricing!"

This review was modified by mtu99 on February 07 2017 02:00:02 PM
Rep reply posted Feb-06-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you very much for your business!”


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