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RatingsRating
Store InformationStore Info
Full Rating Profile
  • R1Concepts.com R1Concepts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 520 E. Jamie Ave.La Habra,Ca
    • Contact: sales@r1concepts.com
    • Phone: 714-777-2323
    • Customer Support: 888-712-6623
    • Business Hours: 9:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
    • Fax: 714.870.6163

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

1,061 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-04-29

ordered on 14th delivery on the 25th. wth

"Worst possible shipping practices every drop shipped from 6 States over says on their website delivery in 1 to 4 days took over 12 days to get my to my door will never buy from again"


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Verified Customer
Rating 10/10
5/5
2016-04-28

Outstanding!

"Communication was above reproach. Product quality is steller, and overall experience will encourage me to do business with R1Concepts again in near future!"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Happy Customer

"My rotors and pads got here fast and well packed,keep up the good work r1 concepts very good products no complaints"


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Verified Customer
Rating 10/10
5/5
2016-04-26

"Great job! Fast shipping"


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Verified Customer
Rating 10/10
5/5
2016-04-25

Bimmerheads: Good to go!

"I was very pleased with cost, quality and the overall experience. The rotors feel/perform and look great. (BMW E46/slotted&drilled) Wish they had an east coast depot thats all lol. I recommend them and I intend to be a repeat customer!
PS They like BMWCCA members!
"


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Verified Customer
Rating 10/10
5/5
2015-11-18

"Please consider including brake lubrication."


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Verified Customer
Rating 8/10
4/5
2015-11-16

"Live service person was a tiny but rude and def did not let me know I had color options. And the quality of actual rotors was not quite as good as picture looked. My 2 only complaints. I would use R1 again."


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Verified Customer
Rating 10/10
5/5
2015-11-16

"Very professional customer service. I needed help identifying replacement brake pads for a specialty brake set originally installed 3 years ago. They were pleasant and extremely proficient during the process!!"

This review was modified by lravey on November 18 2015 04:44:01 AM

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Verified Customer
Rating 10/10
5/5
2015-11-15

"Easy to deal with, product delivered as described, Installed the new rotors on my truck so far so good the test of time will tell how they hold up.
Thanks Rob
"

This review was modified by robbarker on November 17 2015 08:00:01 PM

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Verified Customer
Rating 10/10
5/5
2015-11-14

"After having rotors installed, the car stops smoother and sound very quiet. Definitly will buy R1 concepts."

This review was modified by corvettec439 on November 16 2015 04:00:01 PM

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Verified Customer
Rating 10/10
5/5
2015-11-13

"Delivery was super fast and pricing was great. Overall had a great experience and will definitely make future purchases with R1Concepts!"

This review was modified by edwin_serrano on November 16 2015 04:00:01 PM

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Verified Customer
Rating 10/10
5/5
2015-11-13

"Brian was a great help with me picking out my brake set for my Suzuki Kizashi SLS."

This review was modified by jcorcione on November 16 2015 04:00:01 PM

Rating 2/10
1/5
2015-11-13

"P.O.S, Rotors were extremely rusty within the first couple of days. Needed to have emergency brakes loosened to fit rear rotors.
Brakes do not have the stopping power needed, desired & promised by the sales team in comparison to my last purchased product.

R1'sresponce to remedy my issue was to offer me 10% off my next purchase.
"

This review was modified by cmon on November 16 2015 04:00:01 PM

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Verified Customer
Rating 10/10
5/5
2015-11-12

"Was looking for special brake parts for my old truck. Online chat was very helpful in pinning down the exact parts I needed since my truck was of a mid-year manufacture. A few days later the parts showed up at my door, installation went like a dream, everything fit to exact specs. And was very pleased that the parts performed as advertised, braking performance is exceptional. Going to order again for my next vehicle:) "

This review was modified by scottdodaday on November 16 2015 04:00:01 PM

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Verified Customer
Rating 10/10
5/5
2015-11-08

"It's a general pleasure walking in and purchasing but this time around I needed to just have it mailed since I wouldn't have any time to pick it up.

The coupon code stuff was a breeze and the overall store experience was what I would expect.
"


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