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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 520 E. Jamie Ave.La Habra,Ca
    • Contact: sales@r1concepts.com
    • Phone: 714-777-2323
    • Customer Support: 888-712-6623
    • Business Hours: 9:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
    • Fax: 714.870.6163

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

727 Customer Reviews

Rating 10/10
5/5
modified review posted

"HAVEN'T OPENED PACKAGE YET, BUT LOVE THE SERVICE AND QUALITY FROM PREVIOUS ORDER. Thanks again!"


Rating 10/10
5/5
modified review posted

"This is the second time I order from a them, and just like the first time it was perfect, their online system works flawlessly and it's simple, so very happy with the pads and rotors they work great so far! "


Rating 10/10
5/5
modified review posted

"Beautiful rotors. Fast arrive, and good price."


Rating 10/10
5/5
modified review posted

"Delivery on time as promised. ..products have that same quality looks as website pictures. ...very satisfied. "


Rating 10/10
5/5
modified review posted

"Great products and fast delivery! Not to mention, great pricing! "


Rating 10/10
5/5
modified review posted

"Great price, great parts! Great service! Great experience!!!"


Rating 10/10
5/5
modified review posted

"We received our rotors and installed them. Everything works great and they are nice looking too!"


Rating 8/10
4/5
modified review posted

"While the ordering process was quick, delivery was a little slow, . Also had a slight defect in one item which was quickly resolved."


Rating 10/10
5/5
modified review posted

"Shipping was faster than expected!!"


Rating 10/10
5/5
modified review posted

"Parts were correct and timely, what else can you ask for?"


Rating 6/10
3/5
modified review posted

"The product is very good with predictably good brake hardware and rotors. Delivery very good.
But..
The web site is very slow and problematic when it comes to login credentials. I have an original ID/email that was declared "unknown" when I tried to login yet when I tried to register my Email, it was "already" registered! An Email to the support link got no response. I almost gave up. I thought R1 didn't want my business. But I used another Email (not one I wished to use) to get product. Updating between pages was painfully slow. Too much trouble to bother with again.
"


Rating 10/10
5/5
modified review posted

"Fast delivering! Great service!"


Rating 10/10
5/5
modified review posted

"I now own the E Line rotors and love them, the customer service was prompt and very helpful. I love the design as I attend carshows. I will be looking forward to getting another set up for my other 2 cars."


Rating 10/10
5/5
modified review posted

"The ordering was easy and the ordered item arrived as stated. However, I feel that I could have got these at lower price at a local auto parts store that would credit the core amount back upon return of the caliper core. Does R1 Concept have any way to manage core return and issue credit. Response appreciated.
Thanks
"


Rating 10/10
5/5
modified review posted

"Great rotors. All my cars and truck have them better quality than AutoZone D uraLast or Advance Auto Parts. Will buy from again."


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R1Concepts.com is a merchant member
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