We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • R1Concepts.com R1Concepts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 520 E. Jamie Ave.La Habra,Ca
    • Contact: sales@r1concepts.com
    • Phone: 714-777-2323
    • Customer Support: 888-712-6623
    • Business Hours: 9:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
    • Fax: 714.870.6163

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

756 Customer Reviews

Rating 10/10
5/5
modified review posted

"Ordered online and the customer service when I emailed about my shipping was quick to respond and right on ppint and I received my rotors quickly. The quality of the rotors was amazing too and packaged right. Would definitely recommend r1 to anyone. "


Rating 2/10
1/5
modified review posted

"I ordered two calipers, waited about a week then e-mailed the company to see what was going on. the reply was they are still in quality inspection and will be delivered possibly the next day. two days later I get a call saying they can only find the left side, would you like your money back? Not very professional..."


Rating 2/10
1/5
modified review posted

"My order was duplicated, my credit card charged twice.
Instead of what should have been one shipment to pay customs clearance on I now had 4 shipments to pay for becuase of the way ony order was shipped, adding over $100.00 to the cost.
I spent allot of time on the phone on hold waiting for customer service and finally gave up.
R1 Concepts are an excellent supplier and I think this is just one bad experiance and I would continue to do business with them.
"


Rating 8/10
4/5
modified review posted

"Was looking to buy the complete set brake pads and rotors but had to settle for just rotors. The set I was looking to buy was no longer available for my car (Dodge Magnum) that included brake pads.

The R1 Premier Series- Cross Drilled And Slotted Rotors look and preform great.
"


Rating 10/10
5/5
modified review posted

"Received parts within week and tracking number parts fit perfectly on my car and the brake pads came with hardware. Good buy "


Rating 10/10
5/5
modified review posted

"Great product, website is easy to use, repeat customer!"


Rating 10/10
5/5
modified review posted

"Fast shipping and great products."


Rating 8/10
4/5
modified review posted

"Product is great except the wrong brake pads ddid not fit.
i had to order local
"


Rating 10/10
5/5
modified review posted

"Great experience with them! Forget other places and big box stores that claim to have what you need. They got everything right and I had no problems. I will use again and recommend to friends."


Rating 10/10
5/5
modified review posted

"Easy ordering process. Received ordered parts within a week ."


Rating 10/10
5/5
modified review posted

"It was great fast and very helpful on picking the right products for my vehicle "


Rating 10/10
5/5
modified review posted

"Great product. Accurate description. Fast shipping. E series rotors and brake pad package all around. Perfect fit and no squeal "


Rating 8/10
4/5
modified review posted

"would've been five stars, but some brake pads that I bought were nonfunctional"


Rating 10/10
5/5
modified review posted

"Well packaged, fast shipping. Very satisfied."


Rating 10/10
5/5
modified review posted

"Excellent product for the money. I have been a customer of theirs for approximately 5 years now and I have not ever been let down. I put their cross drilled and slotted rotors with ceramic pads on both my Civic and Accord, and love them!!! This is the first place I look if I ever need pads or rotors!!!"


Share R1Concepts.com's store rating

R1Concepts.com is a Merchant Member! Learn more

R1Concepts.com is a merchant member
R1Concepts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,852 merchant members.