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Stores > R1Concepts.com
  • R1Concepts.com R1Concepts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      90703
    •  
    • BUSINESS HOURS
      8:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
      GENERAL PHONE
      714-777-2323
      FAX
      562-623-0888
    • SUPPORT EMAIL
      sales@r1concepts.com
      SUPPORT PHONE
      888-712-6623

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.20/10 9.20/10
    Chance of future purchase: Rating 9.33/10 9.33/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 9.48/10 9.48/10
    Return/Replacement policy: Rating 8.13/10 8.13/10
Voice your opinion! Review R1Concepts.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-19

60K on the same pads and rotors!!!

"I have had nothing but bad news with Chryslers OEM brakes and rotors on a 2010 Chrysler Town & Country. Installed R1's drilled and slotted rotors with ceramic pads and didn't worry about a thing for 60,000 miles. Very Satisfied Customer."

Rep reply posted Apr-20-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and support. We truly appreciate you taking the time to share your experience. ”


Sdetweil's Avatar

Verified Customer
Rating 10/10
5/5
2017-04-18

"Has the product I need for a decent price and free shipping!.."

Rep reply posted Apr-18-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and sharing your experience!


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-18

"Good service and customer help. "

Rep reply posted Apr-18-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business! We strive to provide you with the best experience possible. ”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-04-15

Easy

"Easy. "

Rep reply posted Apr-17-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you very much for your business!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-15

Glad to do business with R1 Concept

"Very easy to navigate through your website."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-14

PEACE DID A GREAT JOB

"GREAT JOB BY SALES REP. PEACE THIS IS MY SECOND ORDER ..."

Rep reply posted Apr-17-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and sharing your experience!”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-04-12

somewhat disappointed

" I had bought eline on recommendation of your agent, they warped on me.
They were drilled and slotted, I feel they should have made the grade, but did not. I will try with R1 product,, but hope I will not be disappointed
"

Rep reply posted Apr-13-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business. We're sorry to hear that you feel "somewhat disappointed." We strive for the best buyer experience and satisfaction possible even after your purchase. Please give us a call directly at 888-712-6623 at your convenience and speak to our customer service reps. They can help you go through your order and possibly file a warranty claim for you. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-11

Live Chat w/ Rafael or Marianne... Really Kool Kats.

"both Rafael and Marianne went out of their way to get me info on some of their top Rotors and the time i would be getting them in my hands. Thank You both....."

Rep reply posted Apr-12-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business. Both Rafael and Marianne are happy to help. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-11

NOTHING BUT THE BEST

"This is one of those websites that are customer friendly and easy to use. "

Rep reply posted Apr-11-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and sharing your experience”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-10

R1 is great!

"Live chat was easy to use and pointed me in the right direction quickly and simply. "

Rep reply posted Apr-11-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and sharing your experience”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-04-10

"Would not process on a Kindle."

Rep reply posted Apr-11-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and sharing your experience. We will have our team look into the issue with purchasing via a Kindle. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-10

So Far, So Good

"Easy to order with great prices.... more will be revealed as soon as my order is recieved"

Rep reply posted Apr-11-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and sharing your experience!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-07

Excellent Product!

"Very good products. They look sharp"

Rep reply posted Apr-11-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and sharing your experience. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-07

Grade A Products

"just ordered black zink drilled rotters for my black Pontiac g8 gt 6.0 cant wait to see how they look"

Rep reply posted Apr-11-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and sharing your experience. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-07

One STOP shop

"Very quick and easy shopping experience, good prices, amazing reviews."

Rep reply posted Apr-11-2017

A rep from R1Concepts.com, R1Concepts, has responded

“Thank you for your business and sharing your experience. ”


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