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RatingsRating
Store InformationStore Info
Full Rating Profile
  • R1Concepts.com R1Concepts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 520 E. Jamie Ave.La Habra,Ca
    • Contact: sales@r1concepts.com
    • Phone: 714-777-2323
    • Customer Support: 888-712-6623
    • Business Hours: 9:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
    • Fax: 714.870.6163

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

780 Customer Reviews

Rating 2/10
1/5
modified review posted

"I was told and see my rotors within 24 to 48 hours took longer than my part I got from china"


Rating 10/10
5/5
modified review posted

"Quick and easy to find product and check out"


Rating 10/10
5/5
modified review posted

"Everything was quick and easy, from the moment I started to look for my parts to the moment I received them. They shipped almost right away, and they were delivered to my door in great timing. "


Rating 8/10
4/5
modified review posted

"I had no idea when my parts were shipped or when I would receive them. When I sent the vendor and email, I received a generic response."


Rating 8/10
4/5
modified review posted

"The product is great, the communication was not so much.

They say on there site in stock, but in actuality what I bought was drop shipped from the manufacturer, I never got any shipping details.
"


Rating 10/10
5/5
modified review posted

"Great products, installed easily, working great"


Rating 10/10
5/5
modified review posted

"Love the product, fast shipping"


Rating 10/10
5/5
modified review posted

"Great product with fast shipping! I have purchased before and will continue to do so. Highly recommend!"


Rating 10/10
5/5
modified review posted

"Best customer service I've had since I've started modifying my car! Although they didn't have the full order ready when I wanted to pick it up, they were friendly, flexible, and professional throughout the whole process! Will be going to these guys for my brake system part needs from now on!"


Rating 10/10
5/5
modified review posted

"I'd like to say that dealing with R1 has been an absolute pleasure and one of the easiest online transactions I have done to date. Customer service was outstanding and when my front rotors were back ordered unexpectedly they went the extra mile to get me my order completed and out the door. Shipping was fast, and the kit arrived as advertised and is definitely better quality than the oem stoppers that came with the vehicle. I'll be ordering again when my Legacy is due for new brakes!"


Rating 10/10
5/5
modified review posted

"A1 everything was perfect"


Rating 10/10
5/5
modified review posted

"Great performance product!"


Rating 10/10
5/5
modified review posted

"Very pleased with service. Fast delivery. Second time I have used R-1 Concepts. "


Rating 10/10
5/5
modified review posted

"Wonderful company to work with. I love their new website!!! I would definitely use them again. "


Rating 10/10
5/5
modified review posted

"I'm very happy with the product and R1's timing filling of my order. "


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R1Concepts.com is a Merchant Member! Learn more

R1Concepts.com is a merchant member
R1Concepts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.