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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.30/10 653 reviews

    9.30 / 100
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    R1Concepts.com is a merchant member
    R1Concepts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • R1Concepts.com contact information

    • Address: 520 E. Jamie Ave.La Habra,Ca
    • Contact: sales@r1concepts.com
    • Phone: 714-777-2323
    • Customer Support: 888-712-6623
    • Business Hours: 9:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
    • Fax: 714.870.6163

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 9.17/10 9.17/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 8.33/10 8.33/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 653 Customer Reviews

Rating 2/10
1/5
modified review posted

"Ordered brake pads and rotors for my 09 vibe and the brake pads were too short, had to make a quick purchase at my local auto store"




Rating 10/10
5/5
modified review posted

"Very satisfied with this company and how they handle UPSes Missup I would recommend them to all my friends and family."


Rating 10/10
5/5
modified review posted

"I was very happy with everything!"


Rating 10/10
5/5
modified review posted

"Fast delivery. Good product. Thanks. "


Rating 10/10
5/5
modified review posted

"Great customer service
Fast shipping
Right product
Perfect fit
Great product
Pleasure doing business with
"


Rating 10/10
5/5
modified review posted

"Delivered ontime. First time customer, so I hope the rotors are as good as I've heard!"


Rating 10/10
5/5
modified review posted

"2nd order from R1Concepts. Both were delivered as expected, with no issues with ordered materials provided."


Rating 10/10
5/5
modified review posted

"Quickly got exactly what I wanted"


Rating 10/10
5/5
modified review posted

"This company is amazing!

these rotors I purchased have over 25k miles and holding strong! No more warped rotors for me.
"


Rating 10/10
5/5
modified review posted

"Exactly what I ordered! Haven't used yet but looks to be very good quality!"


Rating 8/10
4/5
modified review posted

"Great price. Very good quality. Fast shipping. Ill be ordering many more times"


Rating 8/10
4/5
modified review posted

"The products came promptly and on time. Only issue, is the brake shoes i got don't seem to fill the entire radius of the rotors I ordered. There is about a .25 of an inch that the brake shoes don't com in contact with. Not sure is this is standard or if i was supposed to get a different set of pads."


Rating 10/10
5/5
modified review posted

"The product looks great and feels even better. The slotted/cross-drilled combo is the way to go!"


Rating 10/10
5/5
modified review posted

"no problems. good rotors."


Rating 10/10
5/5
modified review posted

"R1 parts are always top notch, 2 of my 4 vehicles are now outfitted with R1 brakes! My 2005 Chevy Express 1500 that we use to haul our camper had new brakes put on in early 2013, and I've yet to have any issue, and that included a trip to FL and back (from Ohio) while pulling our camper! Brakes were never an issue!"