We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 520 E. Jamie Ave.La Habra,Ca
    • Contact: sales@r1concepts.com
    • Phone: 714-777-2323
    • Customer Support: 888-712-6623
    • Business Hours: 9:00am - 6:00pm Monday-Friday PST Closed - Saturday & Sunday
    • Fax: 714.870.6163

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

720 Customer Reviews

Rating 8/10
4/5
modified review posted

"While the ordering process was quick, delivery was a little slow, . Also had a slight defect in one item which was quickly resolved."


Rating 10/10
5/5
modified review posted

"Shipping was faster than expected!!"


Rating 10/10
5/5
modified review posted

"Parts were correct and timely, what else can you ask for?"


Rating 6/10
3/5
modified review posted

"The product is very good with predictably good brake hardware and rotors. Delivery very good.
But..
The web site is very slow and problematic when it comes to login credentials. I have an original ID/email that was declared "unknown" when I tried to login yet when I tried to register my Email, it was "already" registered! An Email to the support link got no response. I almost gave up. I thought R1 didn't want my business. But I used another Email (not one I wished to use) to get product. Updating between pages was painfully slow. Too much trouble to bother with again.
"


Rating 10/10
5/5
modified review posted

"Fast delivering! Great service!"


Rating 10/10
5/5
modified review posted

"I now own the E Line rotors and love them, the customer service was prompt and very helpful. I love the design as I attend carshows. I will be looking forward to getting another set up for my other 2 cars."


Rating 10/10
5/5
modified review posted

"The ordering was easy and the ordered item arrived as stated. However, I feel that I could have got these at lower price at a local auto parts store that would credit the core amount back upon return of the caliper core. Does R1 Concept have any way to manage core return and issue credit. Response appreciated.
Thanks
"


Rating 10/10
5/5
modified review posted

"Great rotors. All my cars and truck have them better quality than AutoZone D uraLast or Advance Auto Parts. Will buy from again."


Rating 10/10
5/5
modified review posted

"My second time ordering from R1. Prompt service and delivery. They always deliver as promised."


Rating 8/10
4/5
modified review posted

"Rotors look and feel great so far. Longevity is still TBD."


Rating 4/10
2/5
modified review posted

"In the past, I had good reciprocity with my order. The last order I made was through the website and ended paying more then I should have. They're was a promotion including free shipping, but at check out, only way to finalize the order was by including shipping fees. I left a note indicating that problem at the end but was never reimburse. I was not available to call the sales department at that time.
I might still do business again but by phone only.
"


Rating 4/10
2/5
modified review posted

"Site is slow when clicking different links. And some pages don't open. "


Rating 10/10
5/5
modified review posted

"Stuff shipped quickly and was all good quality."


Rating 8/10
4/5
modified review posted

"I was expecting to get front rotors and brake pads. It was advertised as a front brake set but only included rotors. Read the fine print!"


Rating 10/10
5/5
modified review posted

"Did not have any issue, so I didn't have to talk to anyone. everything was delivered promptly and the Rotors look great after installation =)"


R1Concepts.com is a Merchant Member! Learn more

R1Concepts.com is a merchant member
R1Concepts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,860 merchant members.