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Stores > Quality Bath
  • Quality Bath

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      08701
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      1-800-554-3210
      FAX
      732-364-7570
    • SUPPORT EMAIL
      info@qualitybath.com
      SUPPORT PHONE
      1-800-554-3210

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.38/10 9.38/10
    Chance of future purchase: Rating 9.29/10 9.29/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 8.75/10 8.75/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Quality Bath by clicking a star below.
Rating 10/10
5/5
2017-08-16

Return

"After many orders I had to make a return.
Freida who helped me was on top of.

Quality in the past year I have been doing business both personally and for clients is great. Wide range of products and styles.
"



Rating 10/10
5/5
2017-08-15

Exceptional Bath Vanity

"Purchased the "Sagehill Designs New American Craftsman 48" Vanity". Beautifully constructed. Quality hardware. Looks expensive and has fine detailing. Arrived when promised, and was very securely packaged."


Rating 10/10
5/5
2017-08-13

ENJOYABLE

"Surfing through the variety of your products it's an "Enjoyable" experience for a designer. The design, quality and excellent customer service make me a repetitive customer."


Rating 10/10
5/5
2017-08-04

Excellent

"Our farm sink arrived just as advertised. Timely delivery beautiful product!"


Rating 10/10
5/5
2017-07-18

Sink

"Great customer service and quality product. I had to call back to order another part, and it took less than a minute and a half for the customer service rep to look up my name, address, order, part needed, and confirm my order all just by the caller ID. I was very surprised by how quick the process was! I love my new sink!"


Rating 10/10
5/5
2017-07-05

Outstanding Customer Service

"The quality of the sink is great and it is absolutely beautiful but the Customer Service I received was even better. My first sink arrived broken despite excellent packing and Quality Bath shipped out a new one immediately. Vety pleased with the speed of the replacement in what was a difficult situation for me with the granite installer and fabricator standing by. "


Rating 8/10
4/5
2017-06-22

Fast shipping decent price

"I contacted customer service about an order after I received mail for special offer discount. After talking to the associate I was assured that some discount would be applied, but in following conversation it became clear that this cannot be done. So I ended up paying the listed price (which was still good), but was left disappointed. There was no need to send me message for special price if there was no intention to follow on it. Otherwise the shower cabin was received promptly and in good order."


Rating 10/10
5/5
2017-06-14

Sink Rack

"The rack was hard to find, but arrived as promised, was packed well, and is exactly what I ordered."


Rating 10/10
5/5
2017-06-14

On time delivery

"We needed some fixtures for a house that was under a tight deadline to finish. When I placed my order I asked about the turnaround and was told it would be on time - and it was! "


Rating 2/10
1/5
2017-06-06

Horrible customer service, poor qualilty products, do not order from them

"I ordered a sink that came shattered and they would not refund me ($589), but rather offered to send me a replacement for $250. The second sink came shattered as well. I'm now weeks behind on my project and out $589. Horrible customer service, I would never trust ordering from them again.

They offered to send us another sink "at a discount" to remove a negative review. We declined because of our concern about the quality of their product. Be careful ordering from them, we wouldn't want this to happen to anyone else.
"


Rating 10/10
5/5
2017-05-30

Arrived quickly and on time

"Tub came in as ordered in perfect shape and in a reasonable amount of time. LTL shipping is not UPS/FedEx but went well."


Rating 2/10
1/5
2017-05-16

Awful customer service, got a 5k tub that was damaged in transfer. No refund, no return, no credit. Awful!!!

"I ordered an expensive tub that had been nailed on bottom to wood for transfer, had two cracks on bottom extending to side of tub obviously from nail on wood and transfer. Had my contractor explain. Never received new tub, no compensation, return ,explanation, nothing. Horrible customer service. Wil take my buisiness elswhere and file a complaint with the better buisiness bureau. "


Rating 10/10
5/5
2017-05-08

Friendly Service- great pricing

"Shopping with Quality Bath was awesome - friendly & helpful on the phone. Selection is one of the best & pricing couldn't be beat! Recommend them when shopping for bathroom remodels!"


Rating 10/10
5/5
2017-05-08

Products came just as pictured

"I have ordered a few products for my home from Quality Bath (farmhouse sink, faucet, etc.) and so far have been very pleased with packaging and quick shipping! Products came as pictured."


Rating 10/10
5/5
2017-05-08

Outstanding service

"I have now placed two orders with Quality Bath. In both cases, communication was excellent, the prices are as good or better than other online competitors, and I received my items sooner than I expected. I am 100% satisfied with my experience!"


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