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RatingsRating
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: 0.00/10

100 Customer Reviews

Rating 6/10
3/5
modified review posted

"I happy so far with those who work to answer my question's, but I;m not happy with shipping cost of $7.99 and weight less than an oz for 1 item can be shipped for $3.37 or less"

modified review This review was modified by Dragon70 on April 16 2014 05:32:40 PM


Rating 2/10
1/5
modified review posted

"DO NOT DEAL WITH PYRAMID AIR!!! If you have a problem with your order they will just ignore your emails and if you ring them they will just hang up on you. Ive been trying to get my money back from them for over a month now :("


Rating 2/10
1/5
modified review posted

"Thought I was getting a steal on a “BRAND NEW” gun as described in the listing, BUT! When its sounds too good to be true, it’s a lie. Gun was refurbished. Parts were missing + defective. Guess “Brand New” and “Lemon” has the same meaning according to Pyramyd Air."


Rating 2/10
1/5
modified review posted

"Purchased an HFC M190 airgun in December. Item was defective. I had a lot of difficulty in being put on hold by PyramydAir when I called but after sevral attempts was able to talk to someone. I returnded the item for a new replacement (shipping at my cost). A few weeks later I received the same item I had sent them with the same defect. I returned the item for a refund and once again was had to pay for the return chipping. "


Rating 10/10
5/5
modified review posted

"the gun has a few issues, but thats the manufacturer's problem. Pyramyds site was easy to use, and the gun arrived when they said it would. Good job people"


Rating 6/10
3/5
modified review posted

"I bought 4 boxes of pellets. They charged $7.99 shipping and it took a week to get them. {I live in the exact center of the US}. They could have sent them USPS Priority Mail for $4.00 and I would have gotten them in 2-3 days and they still would have made $3.99 extra! This is my second poor order from Pyramyd Air."

modified review This review was modified by Fly4Fun on May 22 2012 05:15:21 AM
+ Read user comments

Rating 10/10
5/5
modified review posted

"Great and I would recommend Pyramyd Air"


Rating 10/10
5/5
modified review posted

"Their site is nicely laid out. The presence of reviews under each item is very helpful in making decisions. Great experience. Will use their site again."


Rating 10/10
5/5
modified review posted

"Great product, great service, great price, prompt shipping. Will do business with again."


Rating 10/10
5/5
modified review posted

"My experience with Pyramid Air was great. My package ordered way ahead of expected, was packaged well, worked fine, and was exactly what i as expecting. I went with pyramid air because i would have been able to buy two of what i needed (batteries) for the price of one from any other place, and the other stores didn't even have them in stock. "


Rating 10/10
5/5
modified review posted

"Everything shipped on time. Package was in good shape with it arrived in a new factory box."


Rating 10/10
5/5
modified review posted

"Overall experience was excellent! I placed my order online and I used the wrong billing address by accident. A Pyramyd Air customer service rep called me personally and corrected the information and re-ran it. My order shipped the day I ordered (day before thanksgiving) and I received it 3 days later. I got exactly what I ordered with no issues and everything was packed nicely."


Rating 10/10
5/5
modified review posted

"Excellent customer service and on time delivery.
Will definitely recommend them to friends and family.
"


Rating 10/10
5/5
modified review posted

"Website is easy to use and shipping was timely."


Rating 10/10
5/5
modified review posted

"Very good - fast and product as described - some pretty happy boys there will be this CHRISTmas."


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