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Store InformationStore Info
Full Rating Profile
  • Pure Ducati

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 840 S. Andrews Ave.Pompano Beach
    • Contact: adrienne@twowheelsworld.com
    • Phone: 954-788-9550
    • Customer Support: 954-788-9550
    • Business Hours: 10:00am - 7:00pm Tue-Fri10:00am - 6:00pm SaturdayClosed Sun-Mon
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 6.25/10 6.25/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 3.75/10 3.75/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

What is this?

29 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"They gave personal care with my questions and concerns."


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Verified Customer
Rating 10/10
5/5

"Awesome crew to deal with: Adrienne rocks! Great items, good pricing and perfect customer service!"


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Verified Customer
Rating 10/10
5/5

"Muy buen servicio. Todo llego a tiempo en tiempo programado. Saludos cordiales."


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Verified Customer
Rating 10/10
5/5

"The shipment was quick and the product was amazing! "


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Verified Customer
Rating 8/10
4/5

"I received an email on the 21/05/2015 saying, "Hi Greg,

Thank you for your recent purchase at Pure-Ducati.com. Please allow approximately 10 business days for delivery of your. Upon shipment you will be receiving a tracking number via FedEx for U.S. orders or USPS for international orders, unless otherwise specified. "

So far, 18 days later, nothing, no product, no tracking number, no info.



Order update,

I received the order 02/07/15, the delay was due to Ducati themselves not Pure Ducati the dealer. After this review I did get updates which was helpful, thank you.

"


Rating 8/10
4/5

"The website is GREAT, and the point system is very nice too! "


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Verified Customer
Rating 10/10
5/5

"Great website. Easy processing."


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Verified Customer
Rating 10/10
5/5

"Buen servicio y excelente producto. "


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Verified Customer
Rating 10/10
5/5

"Great to deal with and fast service. Will buy again!"


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Verified Customer
Rating 10/10
5/5

"Great service Great product"


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Verified Customer
Rating 10/10
5/5

"very informative delivery information and prompt postage"


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Verified Customer
Rating 10/10
5/5

"You are great guys!!!!!
The order arrived quickly and I am using things that were bought. Excellent service and speed! Congratulations!!!
Many thanks!
"


Rating 10/10
5/5

"The best Ducati dealer I've found so far, good range of products to choose from, I've made 3 orders total over $1000 already and will purchase more items in the future. Sometimes the back ordered items are faster than Adrienne said, sometimes a little slower, but overall I'd give 5/5.
Also, they could order other items that are not displayed on their web, which is a big plus! Oh and very good prices too.
What I would suggest is to have a review link on your own Pure Ducati web for customers to write reviews about your products and award loyalty points for those who do write reviews, point can be redeemed for purchasing items on your website.
"


Rating 10/10
5/5

"Made an emergency Xmas present order from the UK on 23rd Dec. Couldn't believe my eyes when it was delivered here from the US on the 30th. Amazing. v. happy"


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Verified Customer
Rating 10/10
5/5

"It was the first time that i bought in Pure Ducati. The first of may others! Thank you."


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