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Stores > Puget Custom Computers
  • Puget Custom Co Puget Custom Computers Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      98001
    •  
    • BUSINESS HOURS
      Weekdays, 9:00am - 6:00pm PST
      GENERAL PHONE
      (888) PUGET-PC
      FAX
      (425) 484-6208
    • SUPPORT EMAIL
      support@pugetsystems.com
      SUPPORT PHONE
      (888) PUGET-PC x2

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.29/10 7.29/10
    Chance of future purchase: Rating 9.72/10 9.72/10
    Shipping & packaging: Rating 9.86/10 9.86/10
    Customer service: Rating 9.82/10 9.82/10
    Return/Replacement policy: Rating 9.88/10 9.88/10
Voice your opinion! Review Puget Custom Computers by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-24

Extremely pleased with the whole experience.

"Puget is now my unit of measure for how a company should operate. From my first email, to questions on the phone, to live updates during build, to final delivery, I could not be more pleased. Bravo. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-24

Core I5 Computer

"Excellent experience with Puget, that's why I came back to them for a computer build I didn't have the time to do. The first computer I had them customize for me in 2005 is actually still working, only with a few minor upgrades I made on my own. The customer service is excellent, all my questions were addressed in a timely manner. I would definitely go back to them for a build. "


Rating 10/10
5/5
2017-06-23

Great machine, terrific service

"I've assembled several workstations over the years; researching the components, assembling them and configuring the end product takes a lot of time, so I decided to treat myself and let someone else do the heavy lifting. Puget was a delight to deal with; Oscar was very helpful and knowledgeable when we were choosing the components, and the Puget system of keeping you updated as they assemble your machine is first class. The machine was delivered with a binder containing a record of its construction, post assembly benchmark results, a USB recovery thumb drive and the original Win 10 DVD. The only even slightly negative thing that I can say is that when the FedEx truck delivered the system there was a loose screw rattling around inside the case; that's completely understandable, since I'm on the east coast (Massachusetts), about as far as you can get from Puget and still be in the US. A long and bumpy ride indeed!

Highly recommended!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Quality hardware with professionalism

"Second computer in 8 months - very happy with their entire staff and process."


Rating 10/10
5/5
2017-06-18

Truly Outstanding Customer Service!

"This is my second custom build by Puget Systems and I'll be back for the next. It's all about customer service. I can count on them... always."


Rating 10/10
5/5
2017-06-15

THE BEST SERVICE IN THE INDUSTRY

"All members are well informed, and the service absolutely tops. I can use some staff members' names, but I think the team is very professional and keep you well informed about the progress of your computer process of manufacturing. I can not be more thankful for such a fantastic finish products.
Paul Pratt
"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-06-14

Puget Workstations Do The Job

"I just received my third workstation from Puget. They are a joy to deal with keeping you informed during the manufacturing process and providing good turn around times for support messages after delivery. Their site has lots of good material to help with installation and operation. Access to a particular subject can be a little awkward but it's probably there.

My first two machines operated faultlessly over time. I've gone to third machine to get more capacity.

All right, here's what prevented me from giving a five star rating: Photos are supplied for the front and upper back panel connector arrays, very useful. However, no such information is supplied directly about the lower back panel where the various add on boards have their connectors. The video board had mini DP connectors and my new display required HDMI. This would not be a problem except for my ignorance about connectors. Support bailed me out by sending some transfer connectors but I lost a few days in the process. The basic fault was my ignorance but Puget could help by providing information about the add on board connectors. I really would like to give them 4.5 stars.
"


Rating 10/10
5/5
2017-06-12

Excellent experience

"The people were friendly and helpful. The computer was easy to set up and it works like a dream."


Rating 10/10
5/5
2017-06-01

Expectations Exceeded

"New system just arrived, already up and running immediately, everything working perfectly!
Puget answered my many questions during the order process and had a great selection of parts to solve my needs, even setting up for a part to be moved up from an old system. My third system from Puget, loyal customer for life!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-01

First time customer- good experience

"Easy to order on-line. The system delivered was well organized, easy to add additional drives, and QUIET in operation.

"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-01

At least my 4th custom computer in 15 years - BEST EVER!

"These guys are getting better and better. This machine is awesome with 64gb ram, 1tb SSD and 2 8TB data and backup drives swapped from old computer. It is so quiet, I don't know it is on most of the time. I would never buy a predesignated computer from one of the big guys, because it is not customized for my needs. The quality of the case is much better than any case before and components are great. The process took a little longer than I wanted, but then I have trouble waiting for most things. The owner, Jon remembered me from my first computer and that I drove a Mini Cooper (still do - on my second one). Buy from them, you will love the machine."


Rating 10/10
5/5
2017-05-30

Above and beyond all others

"If you want a computer with out junk programs, built to last, made to your specification with Puget personal help, and with customer service which is so good, it is unheard of in any other place - this is where to buy it.

I just got one from them, and you can not hear it running at all, windows is already installed for you, and you get a thumb drive which if needed, will bring your windows back to the way it originally came on the system, and a folder showing you all the test Puget ran this machine through, and instructions in using the thumb drive.

I can go on and on with only good remarks, this company will go above and beyond your expectations and dreams, to make sure you are a satisfied and happy customer. No other company would go that far for a customer.

Buying a computer - call Puget
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-29

Great job

"Great job , would buy again "


Rating 10/10
5/5
2017-05-28

Delighted with custom made system

"Just what I wanted. Powerful system with a small footprint and silent even when running games. Beautifully configured in Windows 10 ready to rock right out of the box. Puget has a great status tracking system so you can track the build of your system as it progresses."


Rating 10/10
5/5
2017-05-27

Incredible!

"So, I had bought a couple of computers from another computer company in the past. And, needless to say, those other computers did not work that well. It was then that I decided to contact Puget. And, as far as I'm concerned, this was one of the better decisions that I've made lately.

Now, I know that there are some reviews out there that talk about price. But, I want to say that this is not really an issue. Sure, I could probably build the same PC for less, but I am not afraid to admit that it wouldn't look, or run as good. That is where I think that Puget really shines. The attention to detail, and how dam good my PC looks and runs is amazing.

And finally, I want to thank the people at Puget that made my experience so great. Starting from when I first called, I was treated like a valued customer before I even bought the PC. Then, there was advice given on how to possibly save some money with my build. On top of that, I got updates on what was going on with my PC quite regularly. And, they managed to ship it to me within a week of purchase.

Ultimately, I had a great experience. I will 100% buy another PC in the future from Puget.
"


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