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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Puget Custom Co Puget Custom Computers Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2707 West Valley Hwy N Auburn, WA 98001
    • Contact: support@pugetsystems.com
    • Phone: (888) PUGET-PC
    • Customer Support: (888) PUGET-PC x2
    • Business Hours: Weekdays, 9:00am - 6:00pm PST
    • Fax: (425) 484-6208

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.70/10 5.70/10
    Chance of future purchase: Rating 9.71/10 9.71/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 9.95/10 9.95/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

1,702 Customer Reviews

Rating 10/10
5/5
modified review posted

"What of the biggest advantages of buying a computer from Puget Computer is that if you have a problem, you can call them and talk to an expert who will solve the problem - taking over control of your computer to do so, if necessary. There is no charge for this service."


Rating 10/10
5/5
modified review posted

"Excellent service and products! "


Rating 10/10
5/5
modified review posted

"Excellent tech support, for my Echo 1 desktop purchased last year, and Echo 3 desktop purchased this year."


Rating 10/10
5/5
modified review posted

"Great service, walked me thru the migration of data from an existing computer and called a few days after the new computer arrived to go over any problems. Great experience and I have found a new company who puts customers first, Puget Systems. "


Rating 10/10
5/5
modified review posted

"Very professional team. Helped me get my dream computer. Delivery was on time and with excellent instructions and packing. No fuss, worked as described right out of the box."


Rating 10/10
5/5
modified review posted

"These folks will configure a computer to your needs and wants that fits your budget. They will tell when NOT to spend more if it won't give you the bang for the buck.

Their support is awesome - quick and accurate.

Don't buy anywhere else!
"


Rating 10/10
5/5
modified review posted

"Received excellent follow up and follow through from Richard Falk. "


Rating 10/10
5/5
modified review posted

"My laptop motherboard failed. Puget Custom Computers diagnosed the old computer and transferred the files to the new computer at no charge. They are very helpful people."


Rating 10/10
5/5
modified review posted

"Very fast delivery. Was great to be able to see the updates on the build process as the order was being completed. Would definitely purchase again from Puget and recommend them to friends / colleagues."


Rating 10/10
5/5
modified review posted

"All my dealings with the individuals at Puget were outstanding. I would recommend them and use them again. Shipping was prompt, quality was excellent, and service was beyond my expectations."


Rating 10/10
5/5
modified review posted

" I have had my computer system now for over six months. The machine has worked without a flaw.
I waited until now to send my review as I wanted to make certain the system endured with time.
Puget has been top notch from sales with Daniel and Brett to my six month complimentary support check-up with Micah. I have not required a service call to the company since I purchased the machine. On several occasions they have called me or sent me an email to make certain my computer was working properly.
I use my computer primarily for photography and have Photoshop 6 installed. I use a Nikon D800 (36 megapixel) camera. I shoot raw files. I often shoot panoramas with 5-6 images taken for merging. I also frequently shoot HDR images and need to combine 3 to 5 raw files with different exposure settings into a single image. These very large files can be rapidly combined into a single image with this desktop computer.
I f you are looking for one of the best desktop computers available, then choose Puget Systems to help you make your selection. Although there may be less expensive computer systems available, few can match the quality of the product I purchased for what I thought was a fair price.
"


Rating 10/10
5/5
modified review posted

"Over the years I've purchased more than 2500 PC's for my businesses and a few for my personal use.

I've used many suppliers and so far I like Puget the best. I can get what I want the way I want it, and it works. Every part they offer is tested and known. Every PC I've bought works the way they said it would for performance, noise and function.

The other thing I like is the support. I never have a problem talking to someone who actually works at the company and knows the machines they build. I can't say they've solved every problem I've had, but they tried and they were there. Call a few of the other PC vendors if you truly want to understand my service comment.

All this stuff counts. And it's getting harder to find.
"


Rating 10/10
5/5
modified review posted

"We are very satisfied with our new laptop from Puget System. The service there is GREAT. I look forward to talking to them when I need help with my desk top or laptop. The people there are the best you will find anywhere period."


Rating 10/10
5/5
modified review posted

"Puget customer service was always immediate and thorough. They were very professional and a pleasure to work with.
"


Rating 10/10
5/5
modified review posted

"These guys have a knowledge base and relationship with computer component manufacturers, an information system, and a production process that makes buying a custom computer a real pleasure.

Make sure you have one of their people walk you through their configuration tool - the best part is going back through it and drilling down through all of theirs and manufacturers information about each component.
"


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Puget Custom Computers is a Merchant Member! Learn more

Puget Custom Computers is a merchant member
Puget Custom Computers participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,853 merchant members.