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Stores > Provident Metals

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Provident Metal Provident Metals Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 15850 Dallas Pkwy Dallas, TX 75248
    • Contact: help@providentmetals.com
    • Phone: (800) 313-3315
    • Customer Support: (800) 313-3315
    • Business Hours: M-F 8am-6pm Central
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.05/10 8.05/10
    Chance of future purchase: Rating 8.82/10 8.82/10
    Shipping & packaging: Rating 8.21/10 8.21/10
    Customer service: Rating 9.25/10 9.25/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,410 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-27

Delivered exactly what I wanted with free shipping!

"I have ordered from Provident several times and I am not a wealthy person, so I ordered a variety of lower priced items. But they got everything straight, no mistakes, nothing missing at all. If I had to say anything negative, it would only be that when purchasing online, you don't know the true price of the final cart until the very end if you used a debit/credit card. It adds up using the cash price, and at the end of the checkout, it shows you the updated price, which is more. Other than that, I must say I will continue to order metals from Provident in the future and will recommend them to family and friends. Much safer that ordering from a private person off of the internet. Great products!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-27

Great Company

"I have been a repeat customer for years and have never had any issues. The selection of gold/silver products are amazing and I plan on continuing to order from here in the future!"


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Verified Customer
Rating 10/10
5/5
2016-04-27

"Excellent Service And Product!!

The Dollar Is Falling Fast, So Convert Your Fiat Into REAL Currency QUICK!!

Gold, Silver, And Copper!!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-26

EXCELENT SERVICE

"FAST SHIPPER, PACKAGED WELL, WILL BUY AGAIN, ALSO I AM REPEAT CUSTOMER
"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Great service, great product

"Product was as represented, fast delivery"


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Verified Customer
Rating 10/10
5/5
2016-04-26

I ordered, they delivered. Almost like it was planned that way.

"I wanted stuff. They had stuff. I gave them money, they gave me stuff.

It was the stuff I wanted and showed up quickly.

Satisfied customer.
"


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Verified Customer
Rating 10/10
5/5
2016-04-26

"My coins were delivered promptly and on time and as described at a very reasonable price"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Noah's Ark coin given to Noah

"Large, 5 oz silver Armenian coin was delivered to a recipient as a present.
Delivery was prompt.
"


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Verified Customer
Rating 4/10
2/5
2016-04-26

Poor Quality Bar for my kid...

"Frankly, I was expecting a higher quality bar. Maybe it's because I only ordered one or, I'm a first time customer. Whatever the case may be, I am not super happy right now.
The face of the rim is inconsistent and scraped. Honestly, it looks like a Chinese hunk of garbage from Chinatown.
Not feeling very motivated to order any more product from Provident Metals any time soon.
"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Perfect Service

"My order was simple and straightforward, the online interface is easy to navigate, product arrived exactly as stated. Will be ordering again."


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Verified Customer
Rating 10/10
5/5
2016-04-26

Always a great experience

"Great prices, shipping and always packed with care. "


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Verified Customer
Rating 10/10
5/5
2016-04-26

I'm hooked !!! these big coins are so well done, it's amazing !! mine arrived almost flawless !!!

"AS you may well know it is very hard to get a perfect coin that was put in rolls !!! so with that said I love these coins !!! I will be buying more !!! I got the Shawnee and am so into it that I must get the uncirculated set from the U.S. Mint pf the Shawnee's and the proof 90% silver proof too !!"


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Verified Customer
Rating 10/10
5/5
2016-04-26

As always great to do business with.

"Great items. Great payment processing.
Quick shipment and great packaging. I HIGHLY recommend them.
"


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Verified Customer
Rating 8/10
4/5
2016-04-26

Quality Service and Prices

"Ordered 6 prospecter rounds on Sunday. They arrived Friday afternoon in perfect condition. Only criticism was that my package was sent to the post office for two days before being sent to my address. I live in Colorado so I'm not sure if that had anything to do with the shipping process. "


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Verified Customer
Rating 10/10
5/5
2016-04-26

Fast and accurate

"Everything it promised to deliver and more."


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Provident Metals is a merchant member
Provident Metals participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,611 merchant members.