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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Provident Metal Provident Metals Elite Status
    • Address: 15850 Dallas Pkwy Dallas, TX 75248
    • Contact: help@providentmetals.com
    • Phone: (800) 313-3315
    • Customer Support: (800) 313-3315
    • Business Hours: M-F 8am-6pm Central
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.00/10 8.00/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 8.25/10 8.25/10
    Customer service: Rating 8.38/10 8.38/10
    Return/Replacement policy: Rating 8.21/10 8.21/10

396 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very professional website, easy to operate and find what I need. Low shipping cost and fast service. Nicely packaged and good quality merchandise."


Rating 10/10
5/5
modified review posted

"I like our products, an your people. Thanks Charles F Tatum "


Rating 10/10
5/5
modified review posted

"Provident metals is a good solid precious metals company and most of the time they beat Apmex prices ,so that is why I shop with them safe and secure over the internet and they always get my order to me fast, which is also a plus...CB.."


Rating 8/10
4/5
modified review posted

"All always quick service. I don't like the recent shift to "free" shipping. This impacts larger orders adversely. "


Rating 10/10
5/5
modified review posted

"Provident metals has excellent products and prices. Packers was delivered as advertised. They are my go to company for pms."


Rating 10/10
5/5
modified review posted

"Fast shipping and item exactly as described. One of the better prices."


Rating 10/10
5/5
modified review posted

"The shipment arrived in a timely manner, as always. I highly recommend Provident Metals."


Rating 10/10
5/5
modified review posted

"They do what they say.

The web site is easy to use.
"


Rating 10/10
5/5
modified review posted

"Excellent service and product. No hidden fees. Immediate response to email. "


Rating 10/10
5/5
modified review posted

"Product was delivered quickly and was exactly what I was looking for. "


Rating 8/10
4/5
modified review posted

"Without prior notification and at the final checkout, I found out that there was a sizable charge for using my credit card. This charge more than offset the seemingly great discount price I was paying for my silver purchase. I consider myself as having great credit. Why did this charge had to be applied?
Michael Viar
"

modified review Rep reply posted Mar-27-2015

provident.metals, Provident Metals rep has responded

“Thank you for the question and for your business. At Provident Metals, the price charged for a credit card order represents the actual price of the products. We offer a 4% discount to customers that pay with bank wire, personal check, cashier's check, or money order.”


Rating 10/10
5/5
modified review posted

"product was as specified, shipped immediately. Would order again from this company!"


Rating 10/10
5/5
modified review posted

"Very fast shipping and received items as ordered. Love purchasing from Provident Metals."


Rating 10/10
5/5
modified review posted

"Well packaged and quickly shipped as usual."


Rating 10/10
5/5
modified review posted

"I have always been blown away at the beauty of each coin they sell. I have bought many different rounds and plan on buying more in the future. "


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Provident Metals is a Merchant Member! Learn more

Provident Metals is a merchant member
Provident Metals participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,841 merchant members.