Prospectsplus.com Reviews - prospectsplus.com Ratings at ResellerRatings

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prospectsplus.com
Rating 7.90/10 65 reviews

7.90/100
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All Customer Reviews (65)


Rating 2/10 1/5
modified review posted Jun-07-2013

"Thought ProspectsPlus.com would come through but to date absolutely nothing."

modified review reply posted Jun-14-2013
ProspectsPLUS's Avatar
ProspectsPLUS, Prospectsplus.com rep has responded

“ny2sell, I am very upset to hear you are unhappy with our service, and I would like the opportunity to make it right. As you know, we offer a 100% satisfaction money back guarantee, but more importantly I want to find out why you are unhappy so we can fix the problem you had. Please contact me directly at 941-465-4224. Thank you, Jim Studebaker, Director of Operations, ProspectsPLUS!.”

Rating 10/10 5/5
modified review posted Jun-06-2013

"Service was automated and efficient all very smooth"

Rating 10/10 5/5
modified review posted Jun-03-2013

"Like the ease of ordering and speed of mailing. Wish there were more postcard options and the option to design our own. Price is a little high compared to other programs. Overall, very satisfied."

modified review reply posted Jun-03-2013
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ProspectsPLUS, Prospectsplus.com rep has responded

“Thanks for taking the time to comment! Please let us know how else we can be of service! You can reach us at 866.405.3638!”

Rating 10/10 5/5
modified review posted May-25-2013

"Great quality, I'm very impressed. Will definitely use again."

modified review reply posted May-29-2013
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ProspectsPLUS, Prospectsplus.com rep has responded

“Thank you so much for taking the time to comment! We're thrilled that you are thrilled! Please let us know how we can be of service to you again by calling our office at 866.405.3638 or visiting us at www.prospectsplus.com or www.postcardsplus.com. THANKS!”

Rating 8/10 4/5
modified review posted May-11-2013

"My clients for 973 Hwy 20 Thibodaux ,La. did not receive the post card for my listing of their home which they were upset with me.
I'm not sure what happened . Usually my clients and I get each a copy in the mail. Also when I get the copy ink is smeared. Customer service is great. I love using the site. Little trouble using with the mac brook pro. though."

modified review reply posted May-17-2013
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ProspectsPLUS, Prospectsplus.com rep has responded

“Thank you for taking the time to post. We are sorry that you didn't receive your postcard. Please check with our office at 866.405.3638. We track seed cards in every order and can get you that information. We strive for 100% satisfaction guarantee and hope you'll allow us to make you a very happy customer! We value your business!”

Rating 8/10 4/5
modified review posted May-10-2013

"Would like to have only one person contacting me. I got emails from at least 3 different people."

modified review reply posted May-17-2013
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ProspectsPLUS, Prospectsplus.com rep has responded

“Thank you for taking the time to post! We did have a few guest emails sent out recently as our marketing director was away for a week. Please contact us at pmc@prospectsplus.com to ensure that we have a single email address for you! Thanks for being a value customer!”

Rating 10/10 5/5
modified review posted May-07-2013

"I love how quick and convienent prospect plus is. Also the postcards look great. Thank you
Rebecca Smith
Prudential Parks and Weisberg"

modified review reply posted May-17-2013
ProspectsPLUS's Avatar
ProspectsPLUS, Prospectsplus.com rep has responded

“Thank you so much Rebecca for posting! We're so pleased that you are so pleased! If there is anything else we can do for you - please contact us at 866.405.3638 or visit us online at www.prospectsplus.com or www.postcardsplus.com!”

Rating 8/10 4/5
modified review posted May-07-2013

"I like the product but the website is difficult to work with from my Mac."

modified review reply posted May-17-2013
ProspectsPLUS's Avatar
ProspectsPLUS, Prospectsplus.com rep has responded

“Thank you for taking the time to review. We are aware of some of the IOS issues and working to resolve them. We appreciate your business and hope to continue to provide top quality service and products for you!”

Rating 10/10 5/5
modified review posted Apr-30-2013

"I used PP in the past when I was with another company, I was always very satisfied with them in the past and I am happy to see they still do a GREAT job!! Thank you!"

modified review reply posted May-17-2013
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ProspectsPLUS, Prospectsplus.com rep has responded

“Thank you for sharing! We're thrilled that you're thrilled! If there is anything else we can do for you - please call us at 866.405.3638 or visit us online at www.prospectsplus.com or www.postcardsplus.com!”

Rating 6/10 3/5
modified review posted Apr-27-2013

"I sent out over 400 expired cards and have yet to receive a response yet from any customers"

modified review reply posted Apr-29-2013
ProspectsPLUS's Avatar
ProspectsPLUS, Prospectsplus.com rep has responded

“Thank you for sharing your experience. Did you send just one mailing or a series of mailings? Did you include a direct response offer? Call our team today at 866.405.3638 to learn how you can get higher response from your mailings! Thanks!”

Rating 2/10 1/5
modified review posted Apr-23-2013

"I purchased list of 100 renter addresses from prospect plus so that I could see exactly how this would work out. My plan was to get an extensive list if satisfied.

In less than a week of mailing out 100 post cards, I recieved more than half of them returned "incomplete address". I contacted customer support and was told that they were able to see that in fact most of the addresses were incomplete. The representative appologised and promised to refund what I paid for the list of addresses. I explained that I incurred costs of of the 100 postcards and postage that were undeliverable because of the incomplete addresses. The representative again appologised and stated that they would refund the cost of the list back to my card.

This was not a good experience for me!"

modified review reply posted May-29-2013
ProspectsPLUS's Avatar
ProspectsPLUS, Prospectsplus.com rep has responded

“Thanks Paul for sharing your experience. We are terribly sorry you had a trying experience. We have a 100% satisfaction guarantee and I appreciate that you were back in contact with our team and that we are able to rectify the situation! Remember, we're always here if you need us! Thanks again!

Mr. Hogg, Just a follow up to see if you've received all of our correspondence regarding the resolution of your issue. Please let us know! Thank you!”

Rating 10/10 5/5
modified review posted Apr-22-2013

"Cards came out beautifully, so easy to order and make! Thanks so much! "

modified review reply posted Apr-29-2013
ProspectsPLUS's Avatar
ProspectsPLUS, Prospectsplus.com rep has responded

“Thank you so much for taking the time to share your experience! We're thrilled that you're thrilled. Should you need additional marketing help - visit us at www.postcardsplus.com, www.prospectsplus.com or call our team at 866.405.3638!”

Rating 8/10 4/5
modified review posted Apr-19-2013

"Great customer service, and I love the website feature. The postcard quality seems sort of flimsy. "

modified review reply posted Apr-29-2013
ProspectsPLUS's Avatar
ProspectsPLUS, Prospectsplus.com rep has responded

“Thank you so much for sharing! We're thrilled that you are so happy with your mailing and our customer service. Should you need additional assistance please contact our team at 866.405.3638!”

Rating 10/10 5/5
modified review posted Apr-10-2013

"Quick and simple - just what I need. Thanks"

modified review reply posted Apr-29-2013
ProspectsPLUS's Avatar
ProspectsPLUS, Prospectsplus.com rep has responded

“Thank you for sharing - quick and simple is exactly what we were going for! Should you need additional support - call our office at 866.405.3638!”

Rating 10/10 5/5
modified review posted Apr-09-2013

"Prospects Plus is easy to use and order from. My customer's love their home listing business cards. Customer service is wonderful as well. "

modified review reply posted Apr-09-2013
ProspectsPLUS's Avatar
ProspectsPLUS, Prospectsplus.com rep has responded

“Thanks so much for taking the time to share your experience! If there is anything you need - just give us a shout at 866.405.3638!”

 
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