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RatingsRating
Store InformationStore Info
Full Rating Profile
  • ProspectsPLUS.c ProspectsPLUS.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 10510 Portal Crossing Suite 107
    • Contact: team@prospectsplus.com
    • Phone: (800) 287-5710
    • Customer Support: (866) 405-3638
    • Business Hours: 9am - 8pm Monday - Friday
    • Fax: (941) 721-4596

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.44/10 8.44/10
    Chance of future purchase: Rating 9.69/10 9.69/10
    Shipping & packaging: Rating 9.69/10 9.69/10
    Customer service: Rating 9.64/10 9.64/10
    Return/Replacement policy: Rating 9.17/10 9.17/10

925 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Great product and super fast delivery. Online ordering was fast and easy. Highly recommend!"

Rep reply posted Jul-27-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“Thanks so much!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Beautiful piece, Ramona is fantastic to work with. Getting ready to do additional mailings

Thank you!"

Rep reply posted Jul-27-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“Thanks so much!”


No Avatar

Verified Customer
Rating 4/10
2/5
2015-07-26

"post cards take forever to get delivered"

Rep reply posted Jul-27-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“We've reviewed your record, and we're a little confused as to your comment. We actually shipped your cards a day earlier than our advertised time, and your package was delivered in two days as opposed to the 3-6 day delivery that was promised. Please contact our support team at 866.405.3638 -- customer satisfaction is our priority.”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-25

"Great product, great customer service and delivered on time. I've had more success with a few hundred mailers from prospectsplus than I've had with a few thousand EDDM mailers."

Rep reply posted Jul-27-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“Wonderful - we're pleased that you are pleased! Thanks for being a great customer!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"Always very quick turn time from them! Easy to work with."

Rep reply posted Jul-27-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“Thanks for sharing your experience!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"Easy, quick, efficient! I will be using them more."

Rep reply posted Jul-27-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“Wonderful - we appreciate it! Thanks!”


No Avatar

Verified Customer
Rating 6/10
3/5
2015-07-24

"Timeliness was good but several of the cards were smudged. Looked like an in jet print and a thumb swipe across them. One was actually the one sent to me"

Rep reply posted Jul-24-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“We are sorry some of your postcards appeared smudged. That is usually due to the processing machines at the post office. We actually don't use ink at all - so there is no opportunity for smearing. Here's a video to learn more about why this happens sometimes: http://blog.prospectsplus.com/why-the-smear/ Thank you for your business - and we hope you'll try us again!””


No Avatar

Verified Customer
Rating 4/10
2/5
2015-07-24

"I find your website difficult to work with. I tried 3 times yesterday to create a Just sold post card and it kept removing my pictures, etc. I finally just shut it down."

Rep reply posted Jul-24-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“We are sorry you had a difficult time using the system. Most find it simple to navigate. If you are having trouble in the future, please use our chat assistance or call our team at 866-405-3638 - we are happy to help.”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-23

"I've used many other systems in the past for marketing. I am switching to use Prospects Plus exclusively!
The choices are almost overwhelming! Love the product, the ease of use and the great customer service!"

Rep reply posted Jul-24-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“Thank you so much for your kind review. We appreciate your making the switch!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-23

"I always find prospects plus staff very helpful and your service prompt."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-23

"It was very easy to do and I will be using them again next month for my mailing. "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-23

"This company provides a great service and delivers on time."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-23

"On time, good quality, very satisfied!"

Rep reply posted Jul-23-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“Thanks so much!”


No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-23

"Some of the post cards have smeared ink on them. It seems they are not drying enough before mailing."

Rep reply posted Jul-23-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“Hey there - we are so sorry some of your postcards appeared smeared. Unfortunately, that is usually due to the processing machines at the post office. We actually don't use ink at all - so there is no opportunity for smearing. Here's a video to learn more about why this happens sometimes: http://blog.prospectsplus.com/why-the-smear/ Thank you for your business - and we hope you'll try us again!”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-23

"Excellent! Postcards were perfect and mailed in a very timely manner. Thank you."

Rep reply posted Jul-23-2015

ProspectsPLUS!, ProspectsPLUS.com rep has responded

“Thank you so much!”


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