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"Spot on!...GREAT job. Thanks for offering the watch at such a GREAT discount. I wiLL be back when I need another watch and I will recommend you to others!"
"Congratulations to manage my order. Our relations by mail have been pleasant and the answers always courteous. The monitoring of the package was very simple and effective with a period of very rapid delivery for a shipment to France. A big thank you to your website and your team. Thierry LE VELY"
"Promenade is a Great Company! My Watch arrived very quickly, Easy to contact by phone. Quick reply by email. Gave me just what I wanted at a great price. Chase Durer said I could trust them. Would definitely do business with again!"
This review was modified by randya on December 22 2008 02:14:13 AM
"I looked all over for a discontinued Seiko watch, and Dan at Promenade Watches was the only retailer willing to look into finding the watch for me. He located the watch, and called me so that I could place the order, and told me he would wait for the order. I received the watch today as promised and I could not be more satisfied with the service and the product. While watches are not an every day purchase, I will definately buy from Promenade again, and I will tell all who will listen about the great service I received from this retailer!"
"My original purchase had to be cancelled and the money refunded, they thought they had 1 left and could not locate it, I received prompt communication and an immediate refund. Several days later I received an email from the Sales Manager, informing me they did find the watch and would hold it for 48 hours if I still wished to purchase the item. You never know how customer service will be when shopping online, especially when something goes wrong. I was treated very fairly and the communication was excellent, I have purchased watches in the past from them and will certainly continue to do so. I would highly recommend this company. Bob W. Long Island, NY"
"I ordered a matching set of watches to surprise my wife for our 10th anniversary. PromenadeWatches sent a shipped notice, but FedEx didn't pick it up until a couple days later. I e-mailed them a regretfully nasty e-mail, but they responded very politely. They refunded my shipping, somehow got FedEx to change the shipment to priority, and got the watches to me on time. Overall it turned out to be an excellent experience. I have since pointed multiple co-workers to PromenadeWatches and will continue to shop there myself."
"Great price and fast shipping. The watch is very cool. Thanks"