Prolighting.com Reviews - prolighting.com Ratings at ResellerRatings

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prolighting.com

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Rating 9.20/10 150 reviews

9.20/100
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All Customer Reviews (150)


Rating 10/10 5/5
modified review posted Jun-06-2013

"Incredible range of products, beautifully organized website; lots of details (accurate) about the products. Excellent service, very responsive, very professional. "

Rating 10/10 5/5
modified review posted May-23-2013

"Got the product I wanted, quickly, and at the best price I could find."

Rating 10/10 5/5
modified review posted May-01-2013

"Order was delivered in record time. The contents were well packaged and it great shape. All in all, a wonderful shopping experience. We will return for more things in the future."

Rating 8/10 4/5
modified review posted Apr-22-2013

"I recently ordered some low voltage outdoor lights from prolighting.com. There prices were the best I could find for the items I was looking for. After placing my order on March 26th they took a little long to ship my order considering it was in stock but still didn't ship till April 11th, however it did come nicely packed and in good condition. Speed up your turn times! "

Rating 8/10 4/5
modified review posted Apr-22-2013

"High-bay T5 order, ballast fixtures were not in stock and on backorder although website did not indicate this. Contacted Prolighting a week later after not receiving shipping information, and was told the status. Shipped and received the following week. Good company to deal with, good prices, just wish their inventory tracking was better."

Rating 6/10 3/5
modified review posted Apr-17-2013

"No follow up on delayed shipments."

modified review reply posted Apr-22-2013

prolighting, Prolighting.com rep has responded

“Thanks for the review! We update all orders via email with an estimated ship date. We also display the ship time on every item page, left of the Add to Cart button. In your case Lutron's manufacturing process took longer than usual for the special colored dimmer, and they failed to notify us. This is a rare occurrence and we deeply apologize for the inconvenience. It looks like we picked up the shipping also because of the mixup. Thanks again for the review and we hope that you'll shop with us again.”

Rating 10/10 5/5
modified review posted Apr-15-2013

"Great buying experience !!, the price was right, fast delivery, the product was as described, and it worked perfectly. I am completly satisfied and would recommend this store to anyone."

modified review This review was modified by h_benero on April 15 2013 12:47:37 PM
Rating 8/10 4/5
modified review posted Apr-12-2013

"ProLighting.com was overall a good vendor. Great selection, prices and shipping, and I chose them over several other online shops. My only issue was that the undercabinet lights I ordered (17 units of MaxLite Plug-and-Play LED) all came without the necessary mounting brackets, which were in the item description. ProLighting was not willing to fix the problem, and sent me directly to MaxLite. It took MaxLite over a week to locate them and get them to me, which is a problem when you've got electricians and inspectors scheduled. So my negative review reflects my opinion that if I paid ProLighting, they should ensure that I get what I ordered."

modified review reply posted Apr-12-2013

prolighting, Prolighting.com rep has responded

“Thank you for the review and we apologize for the inconvenience. The issue was that we didn't have the parts to ship you - and the lights that we had in stock didn't have hardware either. Had we known the fixtures didn't have hardware in them we obviously never would've shipped the product. Unfortunately it's impossible for us to go through every fixture we receive to ensure all parts are in the box. This is the first issue we've ever encountered with Maxlite as far as missing parts goes. Normally they're on their game! Thanks again.”

Rating 10/10 5/5
modified review posted Apr-12-2013

"Very satisfied with my order. I was able to find what I needed at a better price than my previous vendor, and shipping was quick. Also, I needed a question answered by customer service and they were very helpful. I will definitely make this my go-to site for my lighting needs."

modified review This review was modified by brucekesler on April 12 2013 07:34:42 AM
Rating 8/10 4/5
modified review posted Apr-12-2013

"Good store - good prices! Ships fast, tons of selection! I've not had any issues with Prolighting.com - ordered four times from them."

Rating 10/10 5/5
modified review posted Mar-22-2013

"I used Prolighting.com to get some metal halide lamps for our parking lot pole lights. They came in a few days, were half the price of the local suppliers, and work great!"

Rating 10/10 5/5
modified review posted Mar-14-2013

"We were in the market for Juno undercabinet led lighting and Prolighting.com offered the best pricing we could find. Would highly recommend them to everyone!!!!"

Rating 10/10 5/5
modified review posted Mar-14-2013

"Nice selection of lamps and lighting. They had just what i was looking for and at a good price."

Rating 10/10 5/5
modified review posted Mar-14-2013

"My order with Prolighting went smoothly from beginning to end. They are definitely my number one choice for my lighting needs."

Rating 10/10 5/5
modified review posted Mar-14-2013

"Best pricing I found on under cabinet LED lights. Fast shipment. exactly as advertised."

modified review This review was modified by rbmcleod on March 14 2013 08:12:24 AM
 
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