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"Very Helpful and knowledgeable about products. They had the best price so I thought I would have to sacrifice customer service, but I didn't! They were very friendly and I got my order next day as promised. Great Company, would definitely order from again."
"I had a fantastic experience purchasing my first projector from ProjectorUSA.com. Their level of customer service far surpases any other online retailer I have delt with. I highly recommend both Mark Hunsaker (ProjectorUSA sales representative) and ProjectorUSA.com to anyone looking to buy a projector. Come with questions as they will be happy to give you the answers you need to choose the projector that is right for you."
"Went to Froogle for projector replacemant bulbs for my Sony Pearl. Price raged b/w $265-$350 with ProjectorUSA selling at lowest for $265. Checked out feedbacks which was good, placed order on March 27th, called customer service to make sure they had it in stock, was told they have 2 left and was promised they will ship it ASAP. Got email following day saying it been shipped with the tracking number. Got order 4 days later, wow. Most definitely a satisfying service, customer service is honest, and reliable. PROJECTORUSA ROCKS!!!!!!!!!!!!!!!!"
"While searching for a dealer to sell me a specific Mitsubishi projector, I came across the ProjectorUSA site. They had the best price by far, and reasonable shipping rates. After checking ResellerRatings and the various computer and AV forums, I couldn't find anyone with any experience with this company. I decided to give it a try anyhow, figuring that if worse came to worse, the credit card would protect me. Well, my paranoia was completely unfounded. I placed the order on Monday and had the projector in my hands on Friday. Every email during the course of the order was met with a reply within ten or fifteen minutes. By the way, the only reason for any after the order emails was that Mitsubishi had a system glitch the day of the order, and wasn't able to provide a tracking number for the order...We thought it had shipped UPS, when in fact it had shipped FedEx (the projector was drop shipped from Mitsubishi, not a stock item)."
This review was modified by JStevens on January 19 2005 06:11:29 AM
"Bought a hi-def DLP projector at a good price. Friendly, non-pushy staff. Provided tracking # quickly. Quickly shipped PJ as well. Only negative was the PJ was not double-boxed, so it came very dented, thanks for UPS. PJ seems to work fine, but this retailer should really double-box its shipments. Other than this, I'd give it high marks."
"I ordered a Mitsubishi HC4900 projector.Great customer service on the phone or emails. Always answered my emails in a few hours. Honest told me they were out of stock and all of the next order of projectors were spoken for, so my projector would arrive in about 2 weeks. It arrived in under 2 weeks. The best price I found for projectors and to have great customer service is a major plus!"
"I would rate this company a 2 out of 5 or barely satisfactory. My order experience was not the best I've encountered. Customer service was acceptable, the individuals I spoke with were courteous and wait time was minimal. However, the first time I contacted them I was put on hold for an additional five minutes after giving my information and then asked if I could be contacted sometime the following day because the person who was helping me had left for the day. No one called back. Lastly, I paid extra for three day delivery service from the time my order was shipped. I recieved 1/4 of my order within the projected 72 hours. Upon calling for additional tracking numbers for the rest, I was informed that the remaining shipment was being sent from the manufacturer and should arrive about a week later. I felt this was misleading. I would have just had it shipped ground for free and saved the extra $23.00 or $25.00 dollars if I had known. I realize my complaints are not serious problems, more like annoyances, but I still felt they needed to be listed. I commend the company on a very easy to use website, great prices, and a staff that was at least willing to help.
Additional review: I am upgrading my previous rating of a 2 to a 3 or from somewhat dissatisfied to satisfied. After speaking with mark I was able to get all tracking numbers and expected dates of arrival. He was professional, and willing to handle all my previous concerns. If I was able to deal with him in the future I would purchase from this company again."
This review was modified by donny123 on August 21 2006 06:46:17 PM
"I ordered a replacement bulb on 10/12/2007 for Sony VPL-VW50 and had not received any information via phone or e-mail from the company. I called 10/23/2007 and they said that Sony could not ship projector because of the fires in California and that it would still be some time before shipping. I would have expected the projector to ship before 10 days after the order."
"Mark at ProjectorUSA is a very straight forward and easy person to deal with. He gave me great advice in addition to great prices. I wouldn't hesitate to purchase from him again."
"Pricing for my projector lamp was $80 cheaper than anybody else. Great communication and fast shipping. I need an spare lamp and will be ordering it from ProjectorUSA"
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![Share](javascript:share_rating({"review_body":"I had a fantastic experience purchasing my first projector from ProjectorUSA.com. Their level of customer service far surpases any other online retailer I have delt with. I highly recommend both Mark Hunsaker (ProjectorUSA sales representative) and ProjectorUSA.com to anyone looking to buy a projector. Come with questions as they will be happy to give you the answers you need to choose the projector that is right for you.","link":"http:\/\/www.resellerratings.com\/store\/ProjectorUSA\/comment\/253551#comment253551","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProjectorUSA.jpg","store_name":"ProjectorUSA","username":"Sememmon","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Went to Froogle for projector replacemant bulbs for my Sony Pearl. Price raged b\/w $265-$350 with ProjectorUSA selling at lowest for $265. Checked out feedbacks which was good, placed order on March 27th, called customer service to make sure they had it in stock, was told they have 2 left and was promised they will ship it ASAP. Got email following day saying it been shipped with the tracking number. Got order 4 days later, wow. Most definitely a satisfying service, customer service is honest, and reliable. PROJECTORUSA ROCKS!!!!!!!!!!!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/ProjectorUSA\/comment\/309707#comment309707","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProjectorUSA.jpg","store_name":"ProjectorUSA","username":"65hug","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"While searching for a dealer to sell me a specific Mitsubishi projector, I came across the ProjectorUSA site. They had the best price by far, and reasonable shipping rates. After checking ResellerRatings and the various computer and AV forums, I couldn\u0027t find anyone with any experience with this company. I decided to give it a try anyhow, figuring that if worse came to worse, the credit card would protect me. Well, my paranoia was completely unfounded. I placed the order on Monday and had the projector in my hands on Friday. Every email during the course of the order was met with a reply within ten or fifteen minutes. By the way, the only reason for any after the order emails was that Mitsubishi had a system glitch the day of the order, and wasn\u0027t able to provide a tracking number for the order...We thought it had shipped UPS, when in fact it had shipped FedEx (the projector was drop shipped from Mitsubishi, not a stock item).","link":"http:\/\/www.resellerratings.com\/store\/ProjectorUSA\/comment\/182136#comment182136","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProjectorUSA.jpg","store_name":"ProjectorUSA","username":"JStevens","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bought a hi-def DLP projector at a good price. Friendly, non-pushy staff. Provided tracking # quickly. Quickly shipped PJ as well. Only negative was the PJ was not double-boxed, so it came very dented, thanks for UPS. PJ seems to work fine, but this retailer should really double-box its shipments. Other than this, I\u0027d give it high marks.","link":"http:\/\/www.resellerratings.com\/store\/ProjectorUSA\/comment\/283605#comment283605","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProjectorUSA.jpg","store_name":"ProjectorUSA","username":"Hi-Def Guy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Mitsubishi HC4900 projector.Great customer service on the phone or emails. Always answered my emails in a few hours. Honest told me they were out of stock and all of the next order of projectors were spoken for, so my projector would arrive in about 2 weeks. It arrived in under 2 weeks. The best price I found for projectors and to have great customer service is a major plus!","link":"http:\/\/www.resellerratings.com\/store\/ProjectorUSA\/comment\/354674#comment354674","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProjectorUSA.jpg","store_name":"ProjectorUSA","username":"AV Guy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I would rate this company a 2 out of 5 or barely satisfactory. My order experience was not the best I\u0027ve encountered. Customer service was acceptable, the individuals I spoke with were courteous and wait time was minimal. However, the first time I contacted them I was put on hold for an additional five minutes after giving my information and then asked if I could be contacted sometime the following day because the person who was helping me had left for the day. No one called back. Lastly, I paid extra for three day delivery service from the time my order was shipped. I recieved 1\/4 of my order within the projected 72 hours. Upon calling for additional tracking numbers for the rest, I was informed that the remaining shipment was being sent from the manufacturer and should arrive about a week later. I felt this was misleading. I would have just had it shipped ground for free and saved the extra $23.00 or $25.00 dollars if I had known. I realize my complaints are not serious problems, more like annoyances, but I still felt they needed to be listed. I commend the company on a very easy to use website, great prices, and a staff that was at least willing to help. <br><br>Additional review: I am upgrading my previous rating of a 2 to a 3 or from somewhat dissatisfied to satisfied. After speaking with mark I was able to get all tracking numbers and expected dates of arrival. He was professional, and willing to handle all my previous concerns. If I was able to deal with him in the future I would purchase from this company again.","link":"http:\/\/www.resellerratings.com\/store\/ProjectorUSA\/comment\/272022#comment272022","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProjectorUSA.jpg","store_name":"ProjectorUSA","username":"donny123","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a replacement bulb on 10\/12\/2007 for Sony VPL-VW50 and had not received any information via phone or e-mail from the company. I called 10\/23\/2007 and they said that Sony could not ship projector because of the fires in California and that it would still be some time before shipping. I would have expected the projector to ship before 10 days after the order.","link":"http:\/\/www.resellerratings.com\/store\/ProjectorUSA\/comment\/341154#comment341154","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProjectorUSA.jpg","store_name":"ProjectorUSA","username":"jaga97","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Mark at ProjectorUSA is a very straight forward and easy person to deal with. He gave me great advice in addition to great prices. I wouldn\u0027t hesitate to purchase from him again.","link":"http:\/\/www.resellerratings.com\/store\/ProjectorUSA\/comment\/253568#comment253568","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProjectorUSA.jpg","store_name":"ProjectorUSA","username":"dogwood10","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Pricing for my projector lamp was $80 cheaper than anybody else. Great communication and fast shipping. I need an spare lamp and will be ordering it from ProjectorUSA","link":"http:\/\/www.resellerratings.com\/store\/ProjectorUSA\/comment\/323132#comment323132","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProjectorUSA.jpg","store_name":"ProjectorUSA","username":"sledhead","rating":"5"}, "single");){kind=link}
"Very Helpful and knowledgeable about products. They had the best price so I thought I would have to sacrifice customer service, but I didn't! They were very friendly and I got my order next day as promised. Great Company, would definitely order from again."