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"Bought a Nikon D90 from these clowns a few years ago. When I experienced problems recently, my local camera store sent the camera to Nikon for repair....
Tuns out THEY SOLD ME A BLACK MARKET FAKE!!! THE SERIAL # WAS FAKE AND NIKON WOULD NOT FIX IT.
Trying to deal with these #$%^*'s now...should be interesting. "
"They are a scam. I ordered a Canon D50 w/Canon 28-200 mm lens. Received a Canon Eos 450 with a cheap lens and filters that don't fit, along with other junk I don't need, I called to return. They tried to talk me into it by switching out the :Wrong" components but I said No Thanks, I want to return for a refund. Then they wanted to charge me 15% re-stocking. After a few threats they gave me an RMA to return for a full refund. I shipped package back but have not received my refund, 6 weeks later. I have reported to Credit Card company and they will try to handle but who knows. They are crooks and should be put out of business Herb Steiner"
"Prophoto Nation.com is criminal. I'm not talking a disgruntled customer here. They received a $3,000 camera order from me on June 9. Sent me an e-mail saying the camera would be delivered on June 19. On June 22, I contacted them and said no camera was delivered. I was told they did not receive any money for the order and to do a chargeback with my credit card company. I told them that my order was processed with two transactions (one for .99 and a second one for $2,999.99) and they said both transactions were intercepted by a third party. I was incredulous about their non-chalent, smug attitude. Then they had the audacity to say they had a package with my name on it and would I authorize them to charge my credit card again for the $3,000 amount. I said, "Hell no." I immediately contacted my bank and cancelled the card number so they could not do a credit card transaction again on my account. My bank immediately filed a fraud claim against prophoto nation.com These guys are shady and will be reported to the F.B.I. for criminal investigation. I wish I had read the reviews on this company. The reviews are evidence enough to indict and shut this company down. I since ordered from Adorama and received my order within two business days. DO NOT ORDER FROM PROPHOTONATION.COM THEY ARE A CRIMINAL "BAIT AND SWITCH" OPERATION. Go and file a complaint with a "Fraud Investigator" at your local police department and initiate an investigation. The more people do this quicker Prophoto nation will be shut down for criminal activity. FINALLY AS OF JULY 18 MY BANK REFUNDED MY ACCOUNT IN THE AMOUNT OF $3,000 AFTER THEY RULED IN MY FAVOR BASED ON MY FRAUD INVESTIGATION REQUEST. Now I hope the police will do the same and shut these characters down!"
This review was modified by photowoman on July 18 2009 06:37:53 AM
"Absolutely hands down the worst shopping experience of my life. They charged me $445 for a battery that I did not order and that I did not receive. Who pays that much for a camera battery? They also charged me $590 for a 32 Gb CF card which they also did not send me. They promised me a speedlite for $350, but they still charged me $480. Scammers - customer service was horrendous. Instead of sending me the CF card and refunding me for the battery, they want me to return everything. Horrible business - avoid them! I placed my order on 5/12/09. I did not receive my order until 6/10/09. My guess is they wanted the credit card to finalize so that I had no chance of filing a dispute with my credit card company. These people are thieves."
This review was modified by kyroneus on June 18 2009 03:45:11 PM
"MY GOD THEY CHARGED MY CC WITH $2700 FOR A DSL 900 AND THE SAID TO ME THAT THEY LOST THE SHIPMENT AND THAT THEY CAN NOT REFUND THE MONEY, I SPOKE TO THE FEDERAL ECONOMIC CRIME PREVIOUSLY RIGHT NOW I MUST WAIT FROR MY BANK TO REFUND THE MONEY FOR THE ORDER REGARDING THIS FAKE COMPANY EMAIL ME IF YOU HAVE AN ADDRESS I WANNA SUE THEM ALSO manos@krystalis.gr AND BTW RIGHT NOW THEY CHANGED THE NAME OF THE COMPANY TO http://www.megadealdigital.com/ be CAREFULL THEY ARE THIEFTS "
This review was modified by manoskrystalis on June 16 2009 11:34:15 AM
"Called repeatedly to confirm order of Nikon D700, and ask for delivery date. I was transferred to several people and eventually cut off most times. One time, I did talk to a rep who said my order had been sent to their warehouse and would be filled in 7-10 days. After a couple weeks, my credit card company said my account had been compromised by a merchant, and the card was cancelled. That card had not been used since the order at Pro Photo Nation."
"Thanks for the warnings. Thus I asked American Express to stop payment on my order to ProPhotoNation but I was told the payment cannot be stopped nor the case can be pursued for refund unless the charge shows on my statement. With prevention versus cure in mind, I forwarded the link to all your comments to ProPhotoNation on my email reply. My order was changed to "Backorder" the following day. That saved me from the further aggravation of having even to talk to any of ProPhotoNation Sales Rep. I hope this helps other victims of this scam."
This review was modified by VRU on June 12 2009 01:12:07 AM
"I wish I had seen these reviews and other sites before I ordered. I experienced what other people have written about (variable prices online; bait & switch; received a box of garbage but no camera). I've called my credit card company to stop the payment."
"Pro Photo Nation is the abslute worst online retailer I have ever had experience with. My history with online shopping is quite extensive, stretchng more than a decade, and I can say without hesitation my experience with Pro Photo Nation was terrible. Their bate and switch techniques and false advertise either are or border on criminal. "
"Bought a Nikon D90 from these clowns a few years ago. When I experienced problems recently, my local camera store sent the camera to Nikon for repair....
Tuns out THEY SOLD ME A BLACK MARKET FAKE!!! THE SERIAL # WAS FAKE AND NIKON WOULD NOT FIX IT.
Trying to deal with these #$%^*'s now...should be interesting. "