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"2.75 years ago when I bought my Sanyo Z5, I was happy with price ($1500) and service. When I needed warranty work before the 3 year period, Sanyo will not honor it as they say ProViewDigital is unauthorized.
I have called and emailed ProViewDigital for three days. Not ONE courtesy reply or even a go to hell message.
This doesn't seem to be bad service, it seems like criminal fraud."
"Placed an order, got a confirmation and receipt, then never heard from company again. They wouldn't respond to emails or answer phone. I have no idea what happened to this order. My credit card was never charged."
"It was a really good buying experience. It accept international order normally and do not charge excess shiping cost. Some merchant charge until 60$ to send a Mack warranty. It Is a letter..... Pro View are honest merchant and I hope they will make good business for years. Hugues Tremblay from Canada"
This review was modified by hugueswarren on December 07 2009 02:01:42 PM
"I paid for the projector $2150 on 10/1/09 for a AE3000U. Proview was closed for more than a week after that due to the holiday so my hands were tied I would not communicate with them regarding this issue until after the fact. I am concerned with the fact that I paid $2150 for the AE3000U and less than 3 business days later, the price was reduced by one of Proview's competitors to $1699. As you can imagine, paying $451 more for a projector than I should have seemed extremely unfair. Because Proview was closed for Holiday, there was nothing I could do but wait for them to return. I contacted the company the day they returned from their Holiday. They said they would look into the issue and try to figure something out, but it has been more than a week and nothing has been done about this. They kept telling me that they are waiting for Panasonic rep to get back from vacation, etc. I am now more than 14 days past my purchase date and feel extremely cheated by Proview. I hope that they will resolve this in a fair manner soon because I believe I should have purchased from a different dealer.
UPDATE - 11/2/09 I do not recommend purchasing from the dealer, ever. This situation still has not been resolved. I should not have trusted this company. STAY AWAY! THERE ARE BETTER DEALERS THAT WOULD HAVE RECTIFIED THIS SITUATION ALREADY!"
This review was modified by seanb61 on November 03 2009 03:10:23 PM
"I was very pleased with my experience with ProViewDigital. Customer service was very responsive when I inquired about when it would ship. The product arrived a day earlier than expected (I selected free shipping), and was exactly as described: new, complete. I would shop here again without hesitation."
"Although the experience with this company started out rough around the edges, they were quick to remedy my situation. Now that I know they strive to work out customer issues, I would not hesitate to work with this seller again. Good overall experience. "
This review was modified by effedbythemasses on December 05 2008 08:57:55 AM
"I got my projector in just 2 days by fedEx Quantam, and very strong packaging ... and good deal ... and nice support too. I strongly recommend this seller."
"Purchased a Mitsubishi HC5500 just a few days before the NFL opener. They promised me it would arrive by gameday..AND IT DID! I was worried at first but they came through 100%. Product came in perfect condition and has an amazing picture. "
"2.75 years ago when I bought my Sanyo Z5, I was happy with price ($1500) and service.
When I needed warranty work before the 3 year period, Sanyo will not honor it as they say ProViewDigital is unauthorized.
I have called and emailed ProViewDigital for three days. Not ONE courtesy reply or even a go to hell message.
This doesn't seem to be bad service, it seems like criminal fraud."