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RatingsRating
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Full Rating Profile
  • ProTuningLab.co

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.15/10 5.15/10
    Chance of future purchase: Rating 1.71/10 1.71/10
    Shipping & packaging: Rating 2.08/10 2.08/10
    Customer service: Rating 1.62/10 1.62/10
    Return/Replacement policy: Rating 0.50/10 0.50/10

755 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"GOOD DEAL ON WHAT I NEEDED AFTER A DEER ENCOUNTER
"


Rating 2/10
1/5

"Very disappointing, I ordered 2004 Acura angel eyes headlights and paid extra for wiring, there was no instruction, I thought it might be everything already set up and should be simple however, they didn't work. I called customer service many times, no one answer, then I emailed them and get some suggestions, next day, I had my mechanic friend to help me to install them again, they were still not working, my friend even did diagnose for them and now I want to return them, but they won't give the return label. I really don't understand why there were people saying they got excellent customer service. So don't buy products from them, it is really pain in the butt. "


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Verified Customer
Rating 10/10
5/5

"Very satisfied with the selection and prices. Shipping was very quick and well packaged. Will defiantly recommend to my friends, I already have a few things in my cart for my next order."


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Verified Customer
Rating 10/10
5/5

"Excellent customer service, shipping and product. I am extremely satisfied. "


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Verified Customer
Rating 8/10
4/5

"It took FOREVER for my order to arrive, I didn't know fedex even offered services that take so long. No directions of any kind worth my order, heated to you tube. ...."


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Verified Customer
Rating 2/10
1/5

"Very dissatisfied with my order "


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Verified Customer
Rating 10/10
5/5

"Very good service I'll come back again."


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Verified Customer
Rating 10/10
5/5

"Part delivered quickly exactly as described, beautiful addition to my vehicle!!! Also having HID bulbd also a big plus! Great experience...thanks!"


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Verified Customer
Rating 8/10
4/5

"Aftermarket head lights look great. Only problem when you spend good money to purchased them why in hell do you get instructions to seal head lights. "


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Verified Customer
Rating 2/10
1/5

"They did not delivered all my items on time and the customer service was very bad. I had to wait over two weeks to get everything i order. Their customer service rep, Anna, was very hostile when i called to tell that i only received one the items i order even though i prove that the fed ex package tracking clearly stated that i only got one box."


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Verified Customer
Rating 4/10
2/5

"Product was delivered and worked for roughly 4 hours. My friend/car mechanic had to wire the lights differently for the HID to work. Protuninglab's return policy is stupid an confusing so i had to call them to see if i could return them. Waited on hold 15 minutes and friend had the light rewired in that time. Not all that satisfied."


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Verified Customer
Rating 10/10
5/5

"Order came in on time but bulb was broken contacted them and they shipped me two new replacement bulbs"


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Verified Customer
Rating 4/10
2/5

"Did not have what I originally ordered took to long so they offered a similar could air intake for my 2010 Camaro v6 and the mass air censor does not fit on the pipe the screws don't even line up called the next they and no one pick up thanks a lot Henry Cheng from pro running Lad support. "


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Verified Customer
Rating 10/10
5/5

"Great experience, the headlights and turn signal come in great condition, was glad to have new lights and these are awesome lights!"


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Verified Customer
Rating 2/10
1/5

"after receiving my shipping confirmation email and a week later never receiving my order I called multiple times and no one answered. Finally when I got online I found out my order was cancelled bc "the manufacturer was back ordered for 2 weeks" and no one even told me. How do you not inform the consumer that you cancelled their order! "


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ProTuningLab.com is a merchant member
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