We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > ProTuningLab.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • ProTuningLab.co

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.58/10 5.58/10
    Chance of future purchase: Rating 3.75/10 3.75/10
    Shipping & packaging: Rating 4.67/10 4.67/10
    Customer service: Rating 3.90/10 3.90/10
    Return/Replacement policy: Rating 4.21/10 4.21/10

1,316 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5
2016-09-21

"Shipped my order to a differt address week and a half still no order"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-09-21

Time wise

"Lights came in, but the box was all damaged and the light had a piece broke off. I used superglue instead of sending back. Time wise "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

No catchy title

"Very,very satisfied with product and fast delivery. Will absolutely buy again from this company. Had very small problem, corrected with in an hour. Thanks again for great service."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-20

Love the lights

"They look great and were easy to install on my truck."


No Avatar

Verified Customer
Rating 4/10
2/5
2016-09-20

Please update site of available items

"Ordered rear tail lights finally got the money together was excited to install , website said there were in stock come to find out they were on back order I called after few days because order was still not updated so rep. said he'd call back to give me an update never called me back to tell me they weren't available found out couple days after when i called back other rep said found same set but we're not same set asked if he was sure he said yes glad I did not order because they were not same set..Tho I can say last rep. I spoke with was wry helpful getting my refund back to me .Unfortunate had a bad experience could of been a good customer"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-19

Got what I wanted and it came fast

"Didn't think it would be quick but the are reliable and fast "


Rating 2/10
1/5
2016-09-19

Cold air intake.......nightmare

"The price was right at first then it showed up...no instructions didn't fit I had to cut the aluminum intake tube on both sides I should have spent the money and went K&N I never had these issues with them "

This review was modified by Dpanks on September 19 2016 01:07:46 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-19

Great service!

"Arrived on time and received exactly what I ordered. I will be ordering from Protuning again. additional in the near future. Thanks you. "


No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-16

Came through

"Initial setup with faulty ballast.
Able to speak with service as they shipped me knew one free of charge due to there 1 year warranty. Did pay for shipping though.
New ballast working well and very happy with the product. Looks and performs great. Thank you ProTuningLab
"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-16

Very good upgrade

"The headlights made my truck awesome, but I wish the halo and led wires would have been wired in already with the main connector. But it wasn't hard to figure out. My only complaint is I paid extra for the fog lights,which were cheap made. It only took two days for the $5.00 fog lights to get water in them. It doesn't matter bout those cause the headlights look great and are priced better than any of the others I looked at online. My r/t is a 13 model, but now it looks like a 2016 just by adding these headlights. One of my best modification's yet. Worth every penny!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-15

"Great service and great support they get your order out quickly. Will definitely do business with these guys again."


Rating 2/10
1/5
2016-09-15

Horrible customer service

"I ordered a pair of headlights for my 2006 Dodge Charger and as I went to install them I found one of the bulbs were bad. I called customer service and was shown no courtesy or remorse and was basically told to go purchase new bulbs instead of showing concern and being apologetic I was basically told my business does not matter to them, so maybe they don't want any new business either and the new bulbs cost me an extra $60 after I already spent over $250 "


Rating 2/10
1/5
2016-09-14

Horrible!!!

"If I could give them a Zero I absolutely would! Horrible customer service. I ordered fender flares for a 6ft bed extended cab truck . There are 4 options non of which are specific to the make and model for Chevy Silverado. I had to narrow it down to the one that best fit the description of my truck and bed size. The customer service number doesn't give any help. I received my order and they fit but there is a stupid looking cut out for the fuel door that is a good 12 inches from the flare. I wanted to return and EXCHANGE them for the right size, They told me I could return them for a full refund but I had to pay to ship this GIANT box back!! Little to say I am going to be out shipping costs and I will not be ordering crap from this customer service poor company! no wonder they have a 2 star the rating, do not order from them!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-14

"Great shipping great product and great customer service. Will definitely purchase from again."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-13

black jdm headlights

"I love the jdm black crystal headlights,they actually are pretty and gave a new look to my car also for the first time I was able to adjust the light beams. I took a picture before and a picture after installing the new ones."


Ratings Calculation Change
Learn about Our Reviews

Share ProTuningLab.com's store rating

ProTuningLab.com is a Merchant Member! Learn more

ProTuningLab.com is a merchant member
ProTuningLab.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 2,630 merchant members.