We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.88/10 4.88/10
    Chance of future purchase: Rating 1.97/10 1.97/10
    Shipping & packaging: Rating 2.25/10 2.25/10
    Customer service: Rating 2.19/10 2.19/10
    Return/Replacement policy: Rating 1.82/10 1.82/10

631 Customer Reviews

Rating 10/10
5/5
modified review posted

"Product arrived in the time line promised and in good condition, packed very well. Pleasure doing business with your company."


Rating 4/10
2/5
modified review posted

"I order a front bumper spoiler lip for my 1990 Honda accord .a tracking # was send to me .try tracking the package n no respond .I send u guys a message n days later I get a respond that the item was out of stock n my money was put back into my account.try calling n no one pick up the phone.I was disappointed . thanks any way."


Rating 10/10
5/5
modified review posted

"Great service, fast shipping, quality products I would highly recommend them to anyone "


Rating 10/10
5/5
modified review posted

"Everything I ordered was shipped in a timely manner and was packed very well. I am a supervisor of the shipping department of where I work so I know good packaging when I see it. I will definitely recommend this site store to our anyone looking for aftermarket accessories for their vehicle."


Rating 2/10
1/5
modified review posted

"Product didn't work correctly out of box had to try different variation of hooking up plugs before I could get HID's to turn on. Some plugs hooked up as should be and others reversed. Customer service from company was very poor. "


Rating 8/10
4/5
modified review posted

"Only issue I had was "upgraded "reverse light not as bright as I thought it would be. I tried calling several times before purchasing but wait was bit too long . Overall great product. I will be purchasing headlights in near future. Thanks."


Rating 10/10
5/5
modified review posted

"I ordered a cold air intake, it arrived within the estimated time period. After receiving the CAI, I had a couple questions about the install, I emailed Pro Tuning Labs and got an immediate response from Jeff, he sent me installation videos and immediately responded to any questions I had, so I got a great product with great customer service. "


Rating 2/10
1/5
modified review posted

"Ordered part, recieved fed ex notification saying the order label was created, received an email saying part was back ordered, got a phone call Feb 12, 2015 and was told the order was going to be shipped, then got an e mail saying the part was back ordered again , really aggravated with the whole ordeal WILL NOT USE OR RECOMMEND this company."


Rating 10/10
5/5
modified review posted

"I was very happy and I would do it again that were I'm going to get all of my lights from thank you for your great services"


Rating 2/10
1/5
modified review posted

"The worst company ever! Did not send me what I ordered. I sent product back and they now insist it's the same light. I emailed a picture of both the light I ordered and the one I received. The CSR's are so incompetent that he doesn't understand my problem. They couldn't resolve the issue. The company is a scam! Trying calling their phone number before you order....You'll understand why not to order from this company. "


Rating 2/10
1/5
modified review posted

"I never got what I order I have been waiting got charged for it and never got it "


Rating 10/10
5/5
modified review posted

"waiting to hear about the return item
mailed to u before 2/8/15

very satisfied with the product.

VERY DISAPPOINTED WITH YOUR CUSTOMER SERVICE: YOU HAVE NONE. could not reach u by phone #
u have on your correspondence - 3 days in a row, different
times of the day, I tried to reach your office, holding on for 10-15 minutes, listening to a recording.
"


Rating 2/10
1/5
modified review posted

"Worst service ever with any company. Part didn't fit. Sent video of what happened, they want to charge me a restocking fee of 20% for their part not fitting in my car. I would not recommend this company to my worst enemy. The staff is rude...that is when you can actually reach them. "


Rating 10/10
5/5
modified review posted

"Very quick GReat product just check headlight laws before you buy them"


Rating 2/10
1/5
modified review posted

"The part that I ordered for my car it didn't fit my car "


ProTuningLab.com is a Merchant Member! Learn more

ProTuningLab.com is a merchant member
ProTuningLab.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,906 merchant members.