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"Third time that I have used ProFlowers, and they did well again! Placed an order for a Mother's Day arrangement, with chocolates and a balloon. Arrived on time and as described on the website. (More than I can say about another order through FTD, but you can look at that rating separately.)
My Mom called each day for three days to give me updates on the flower blooms opening up. She was tickled pink, and that is ultimately all that matters."
"PROFLOWERS REVIEW: I do not for the life of me understand what all these people are fussing about. I ordered a growers choice set of flowers with chocolate and the teddy bear and they all arrived and all SUPER QUALITY and extremely nice! the package was great and delivery was right on. So maybe the people who complain are the ones who got us into this bad economic situation in the first place, just saying..."
"VERY SATISIFIED!! Great long lasting flowers (Roses). On-time delivery. Great promotional prices if you order prior to Valentine's Day. Happy customer & happy wife. "
5/5
posted Dec-18-2009
"Ordered from them 3 times total so far. 2 of the 3 all went without incident. Delivered on requested days, Mother's Day, Valentine's Day, and a birthday.
The 1 incident, I think it was back on Mother's Day, was a single flower came in broken, emailed their service and they offered a partial refund or resend flowers, I took the partial refund.
The replies were quick by them.
Other thoughts: I saw someone here in a review mention about freeshipping.com junk mail, which I remember seeing in the past week, luckily I use a spam-online order email account, so none of those bastards can get my real email account but will keep an eye out for any frivolous charges on my credit card."
I sent Valentine's Day flowers to a lady friend and she received them on February 12th but complained that some of the stems on the roses were broken.
I notified Pro Flowers and they said that they would duplicate the order and ship it by FEDEX next day at no cost to me which they did. The flowers arrived on February 13th and were in excellent condition. That's what I call customer service.
I am extremely satisfied and would certainly order from them again.All is good."
This review was modified by jadinolf on February 23 2009 12:45:08 PM
"There was a problem with my order being late and they went ten times the extra mile to compensate me and make everyone happy with some of the most beautiful flowers my wife, sister and mother in law ever received. They also refunded all charges to my credit card. That was the only time I had a problem out of numerous orders with them. I thought that kind of customer service was gone forever but I was wrong. Kudos’ Proflowers, You have set the mark for excellent customer service that all online merchants should strive to."
"Ordered holiday flowers for my grandmother. She was thrilled with them. She said they lasted longer than other flowers she has received. Fast delivery and at a great price."
"Excellent customer service. I contacted the company via email with a question and was given a satisfactory answer almost immediately. Great flowers delivered promptly as promised."
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posted Oct-15-2011 
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![Share](javascript:share_rating({"review_body":"PROFLOWERS REVIEW: I do not for the life of me understand what all these people are fussing about. I ordered a growers choice set of flowers with chocolate and the teddy bear and they all arrived and all SUPER QUALITY and extremely nice! the package was great and delivery was right on. So maybe the people who complain are the ones who got us into this bad economic situation in the first place, just saying...","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/898991#comment898991","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"nyer_070","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was offered a $100 AWARd for completing customer satisfaction survey - how do i do so?","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/123788#comment123788","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"sehnc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"VERY SATISIFIED!! Great long lasting flowers (Roses). On-time delivery. Great promotional prices if you order prior to Valentine\u0027s Day. Happy customer & happy wife. ","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/305012#comment305012","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"norris888","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered from them 3 times total so far. 2 of the 3 all went without incident. Delivered on requested days, Mother\u0027s Day, Valentine\u0027s Day, and a birthday.<br><br>The 1 incident, I think it was back on Mother\u0027s Day, was a single flower came in broken, emailed their service and they offered a partial refund or resend flowers, I took the partial refund. <br><br>The replies were quick by them.<br><br>Other thoughts:<br>I saw someone here in a review mention about freeshipping.com junk mail, which I remember seeing in the past week, luckily I use a spam-online order email account, so none of those bastards can get my real email account but will keep an eye out for any frivolous charges on my credit card.","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/524269#comment524269","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":null,"rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is my second order from this company.<br><br>I sent Valentine\u0027s Day flowers to a lady friend and she received them on February 12th but complained that some of the stems on the roses were broken.<br><br>I notified Pro Flowers and they said that they would duplicate the order and ship it by FEDEX next day at no cost to me which they did. The flowers arrived on February 13th and were in excellent condition. That\u0027s what I call customer service.<br><br>I am extremely satisfied and would certainly order from them again.All is good.","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/442881#comment442881","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"jadinolf","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"There was a problem with my order being late and they went ten times the extra mile to compensate me and make everyone happy with some of the most beautiful flowers my wife, sister and mother in law ever received. They also refunded all charges to my credit card. That was the only time I had a problem out of numerous orders with them. I thought that kind of customer service was gone forever but I was wrong. Kudos\u2019 Proflowers, You have set the mark for excellent customer service that all online merchants should strive to.","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/358623#comment358623","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"Weebo","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great order processing,and delivery on time. The roses were beautiful. I will use ProFlower again,","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/327117#comment327117","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"Peter Shootman","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered holiday flowers for my grandmother. She was thrilled with them. She said they lasted longer than other flowers she has received. Fast delivery and at a great price.","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/296139#comment296139","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"MyBabysMomma","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent customer service. I contacted the company via email with a question and was given a satisfactory answer almost immediately. Great flowers delivered promptly as promised.","link":"http:\/\/www.resellerratings.com\/store\/ProFlowers\/comment\/757986#comment757986","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ProFlowers.jpg","store_name":"ProFlowers \/ cherrymoonfarms.com","username":"rickray79","rating":"5"}, "single");){kind=link}
"Third time that I have used ProFlowers, and they did well again! Placed an order for a Mother's Day arrangement, with chocolates and a balloon. Arrived on time and as described on the website. (More than I can say about another order through FTD, but you can look at that rating separately.)
My Mom called each day for three days to give me updates on the flower blooms opening up. She was tickled pink, and that is ultimately all that matters."