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proflowers.com

Food & Gourmet and Gifts & Flowers

Rating 1.25/10 152 reviews
1.25/100 (6-month rating)
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ProFlowers / cherrymoonfarms.com is not a merchant member
ProFlowers / cherrymoonfarms.com currently does NOT actively participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Help your customers!
 

All Customer Reviews (152)

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Rating 2/10 1/5
modified review posted Feb-01-2012

"Buyer Beware False Advertising Proflowers/Florist Express is a Scam. I did not receive what I ordered and very unhappy. "Florist Express offers a 100% satisfaction guarantee. If you are not satisfied with our service for any reason feel free to contact us. We will either refund your money or redeliver a new product depending on the situation. The choice is yours!" This is false and untrue. Sure they will give you a 15% discount coupon on your next order. When I told them I would never order from them again they offered me a 20% discount. All I wanted was the flowers I ordered to be delivered correctly and I guess they can't do that. I ordered an arrangement of roses, lilies and alstroemeria and got daisies, lilie buds and roses barely open. They blamed their supplier again and again. But NO REFUND or REDELIVERY. Where is that 100% guarantee?

"

Rating 2/10 1/5
modified review posted Jan-25-2012

"My girlfriend ordered me a gift basket for my birthday. Exotic flowers with assorted cheeses and crackers plus a total of 4 balloons (3 latex, 1 mylar). What I ended up getting was some carnations and daisies, 4 apples, 2 oranges, 1 pear, and some bananas. Oh, and it was short 1 balloon. Proflowers feels that carnations and daisies are equivalent to exotic flowers and is doing nothing to rectify this for my girlfriend. HORRIBLE!!"

Rating 2/10 1/5
modified review posted Jan-25-2012

"I will no longer be purchasing from your company. It is ridiculous that a $19.99 flower deal with a FREE vase comes to $37.99. That is RIDICULOUS and misleading. False advertisement, and taking advantage of loyal customers. I think you should be a shame of yourself and classify this business similar to airline purchases. Portraying a "good deal" at a "great price" and then all you do is add on, and on, and on to make up the price. Sickening! This will be sent to the BBB and on the customer rating for future guests.

"

Rating 2/10 1/5
modified review posted Dec-31-2011

"Our son sent wine and hickory farms basket. Basket never arrived. When called they said they were out of the basket. They did send another gift of a cheese board, cheese and a piece of sausage. Worth about $5,49 cents at Walmart. I am sure if they had not been called they would have sent nothing and would not have sent a refund to my Son either. I would not order from them"

Rating 2/10 1/5
modified review posted Dec-28-2011

"Lying sacks of donkey shit. The website for cherry moon farms let's you pick the delivery day but if they are not able to delicer it on that day they don't warn you before placing the order. I wanted something sent before christmas and I just received an email telling me they were scheduled for dec. 30th delivery. Thanks for the warning you low lifes.

Just emailed customer service and unfortunately I don't have high expectations from the comments i've been reading about late shipments and excuse after excuse of why they are not wrong. I ordered here because other sites said it was too late to make it before christmas and they lied claiming it could be done just to get my money.

Buyer beware stay far away from this shady ass company."

Rating 2/10 1/5
modified review posted Dec-21-2011

"Cherry Moon Farms is an affiliate of Proflowers. Same shady tactics. I immediately tried to cancel my order and was told it had been processed in less than 10 minutes. I will not order from them again. I am sure this company does not try to resolve their issues."

Rating 2/10 1/5
modified review posted Dec-09-2011

"I've gotten a few of the ProFlowers and was actually really impressed...which is why i was delighted to find cherry moon farms linked to it. Their selection looked really amazing so I bought 2 items. Thankfully through the Groupon promo, I got some kind of deal off their ridiculous shipping prices. It was already overpriced as it is, and was hoping the quality would meet the price. One item I bought was the chocolate cake..The item looked so nice on line but of course when we received it, it was tiny as heck and waxy when you ate it.
I will never ever purchase from here again."

Rating 2/10 1/5
modified review posted Nov-04-2011

"I purchased a Groupon for Cherry Moon farms. Thank GOODNESS the Groupon worked for shipping! Their charges are out of this world. $12.99 minimum! I wanted to order two of the same item to be delivered to the same address at the same time (one box?!!) and the shipping would have been doubled I hope the item arrives timely and tasty, but I will never use these folks again."

Rating 6/10 3/5
modified review posted Oct-28-2011

"I ORDERED FLOWERS They came a little late and not exactly like I thought they would be...
"

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Rating 10/10 5/5
modified review posted Oct-15-2011

"PROFLOWERS REVIEW: I do not for the life of me understand what all these people are fussing about. I ordered a growers choice set of flowers with chocolate and the teddy bear and they all arrived and all SUPER QUALITY and extremely nice! the package was great and delivery was right on. So maybe the people who complain are the ones who got us into this bad economic situation in the first place, just saying..."

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