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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2116 E. 21 St.
    • Contact: sales@printers101.com
    • Phone: 800-361-6267
    • Customer Support: 800-361-6267
    • Business Hours: 9:00am - 6:00pm Mon-Fri Closed Sat, Sun
    • Fax: 888-671-7847

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

140 Customer Reviews

Rating 10/10
5/5
modified review posted

"Fast and efficient service."


Rating 4/10
2/5
modified review posted

"I ordered a Lexmark t650 printer and it arrived with a firmware error on the printer that I could not get to work. I called printers101 and talked with their support personnel. They informed me that it was the last one and that I could return it but they could not do anything other that return my money after the purchase was returned. They asked me to contact Lexmark directly since in was under manufacturers warranty and they might be able to help. I did get some help from Lexmark and was able to get by the firmware error but the printer still does not perform as well as it should.

Printers101 did have a fair price and the shipping was on time. It appeared that the box had really been beat up during shipping or warehousing.

"


Rating 10/10
5/5
modified review posted

"They always deliver! Second purchase...flawless execution"


Rating 2/10
1/5
modified review posted

"They shipped a defective tray for a Lexmark printer. They should know when these things are defective..."


Rating 10/10
5/5
modified review posted

"Not only is your website very user friendly but your service is awesome as well. I very much appreciate your following up with this satisfaction survey.

Will do business with you again. Thank you!!!
"


Rating 10/10
5/5
modified review posted

"speedy delivery, great price"


Rating 10/10
5/5
modified review posted

"Very Professional Company indeed! Package was super cheap and shipping was super fast, Package was packed right so not to damage product. I will be shopping with printers101.com again! If you are looking for the best price around you need look no more.

Thanks again Printers101
"


Rating 10/10
5/5
modified review posted

"I was pleasantly surprised of how easy it was to place my order online and that my order came in quick. I would order from printers 101 again."


Rating 10/10
5/5
modified review posted

"My order arrived quickly and hassle-free. Excellent experience with Printers101"


Rating 4/10
2/5
modified review posted

"I purchased an item and still have yet to receive my confirmation payment. I keep calling the number on the website and get no answer on all contact numbers. I still have yet to receive my order. I'm trying to understand why its taking so long."

modified review Rep reply posted Jul-30-2014

Printers101, Printers101 rep has responded

“Everything has been resolved and the customer has received their printer.

-Printers101”


Rating 10/10
5/5
modified review posted

"Great price and fast order processing!!!"


Rating 10/10
5/5
modified review posted

"All good. Got there in 1 day and everything fit like it should."


Rating 8/10
4/5
modified review posted

"Cord was supposed to be white, came in black. Shipping on website said FREE FEDEX.. Cord was shipped USPS.








"

modified review Rep reply posted Jun-30-2014

Printers101, Printers101 rep has responded

“We did substitute the cable for a black one, if this is not satisfactory, please let us know and we will replace free of charge. Although the site mentioned shipping via FedEx, our shipping page does mention the usage of USPS for some orders. We do use the US Postal Service for small items such as cables as time wise it will be the same as a shipment via FedEx.
-Printers101”


Rating 10/10
5/5
modified review posted

"Fast shipping, good price, products as described."


Rating 10/10
5/5
modified review posted

"quick delivery, great service!"


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