We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Printers101 Printers101 Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2116 E. 21 St.
    • Contact: sales@printers101.com
    • Phone: 800-361-6267
    • Customer Support: 800-361-6267
    • Business Hours: 9:00am - 6:00pm Mon-Fri Closed Sat, Sun
    • Fax: 888-671-7847

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

154 Customer Reviews

Rating 10/10
5/5
modified review posted

"Easy transaction. Placed order online and had it by the end of the week. Was the right price."


Rating 10/10
5/5
modified review posted

"I was missing product from my original order. I called and they shipped it within a day. They included one extra of the product as a nice gesture. Very satisfied. "


Rating 10/10
5/5
modified review posted

"The web site was easy to navigate and the item was explained in plenty of detail to ensure I ordered the correct item. Shipping was quick and items arrived in great shape."


Rating 10/10
5/5
modified review posted

"Excellent service. Spoke to a Phillip over the phone for a solid half hour. He answered all of my questions fully to my satisfaction. I really felt comfortable ordering from them; I wasn't ordering a cheap printer, rather a $1000+ machine. I had a lot of questions and Phillip really knew his stuff. I placed my order and had delivery just a few days later. I would recommend Printers101 in a heartbeat. Need help, ask for Phillip, he is the best."


Rating 2/10
1/5
modified review posted

"Ordered 3 toners. REceived one."

modified review Rep reply posted Feb-06-2015

Printers101, Printers101 rep has responded

“Order shipped from multiple warehouses and all arrived safely according to the FedEx tracking information.”


Rating 10/10
5/5
modified review posted

"Great service, great product!!"


Rating 10/10
5/5
modified review posted

"Great price with free and quick delivery."


Rating 10/10
5/5
modified review posted

"Quick delivery and excellent pricing!"


Rating 4/10
2/5
modified review posted

"I ordered the wrong IBM print server, and would like an RMA. However, their business hours are rather limited for this type of request. I would prefer either 24-hr service or some weekend hours."

modified review Rep reply posted Nov-03-2014

Printers101, Printers101 rep has responded

“We apologize that we are not available over the weekend. We are primarily a BtoB operation and as such operate during regular business hours only; Monday through Friday, 9AM - 6PM. RMA requests are actually able to be requested online automatically. Visit our website and within the bottom of the page menu you will find: "RMA Request" a simple form to request an RMA number and instructions on how to make your return. If you have any further questions, please feel free to reach out to us via phone or E-mail.”


Rating 10/10
5/5
modified review posted

"item as described, shipping as advertised, a real good deal !"


Rating 2/10
1/5
modified review posted

"Item I ordered said it was in stock. The day I needed it delivered, the seller emailed me saying they don't have any of those items anymore."

modified review Rep reply posted Nov-03-2014

Printers101, Printers101 rep has responded

“Customer was notified within 24 hours of lack of stock due to discontinuation of product by manufacturer.”


Rating 10/10
5/5
modified review posted

"Was able to find parts for some of our older printers as well as quickly identify upgrades to printers that needed to be replaced. Shipping was virtually overnight for us due to location. Couldn't be happier."


Rating 10/10
5/5
modified review posted

"Great service, competitive price. Exactly what I needed. "


Rating 2/10
1/5
modified review posted

"this printer was ordered on Wednesday August 27th and was ordered for overnight delivery. It is now September 4th and I have still not received the order."


Rating 10/10
5/5
modified review posted

"Fast and efficient service."


Ratings Calculation Change


Share Printers101's store rating

Printers101 is a Merchant Member! Learn more

Printers101 is a merchant member
Printers101 participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.