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printpal.com

Computer Hardware & Software

Rating 0.00/10 1 reviews
(37 lifetime reviews)

0.01/100 (6-month rating)
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All Customer Reviews (37)

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hhhhcccc
Rating 4/10 2/5
modified review posted Mar-11-2005

"In consideration of my previous report of the
unsatisfactory service by Printpal; I would like
to add that I have successfully filed a complaint
with the Better Business Bureau serving Oregon and Western Washington. The BBB' e-mail address is info@thebbb.org or dupont.bbb@bureaudata.
Wanted to add this for those who would like to take similar action. This concerns the Medford, OR store."

modified review This review was modified by hhhhcccc on April 04 2005 10:21:18 PM
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sandhoe
Rating 2/10 1/5
modified review posted Apr-04-2003

"Ordered three replacement black ink cartridges for my HP OfficeJet printer. Two of the cartridges don't work: one doesn't print and the other causes a "check cartridge" error on the printer. Have sent two emails to support@printpal.com requesting a replacement or partial refund. They have not responded. "

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lemerson
Rating 2/10 1/5
modified review posted Feb-16-2005

"The two cartridges I ordered came promptly and performed well, but I then began seeing unusual charges on my credit card from a company called Reservation Rewards - two monthly charges of $9.00 each. I had my credit card company check and they reported that Reservations Rewards got my credit card number from PrintPal. When I wrote PP about this I was told that RW was just a rider on their website and that they were not responsible for those charges. I have, so far, been unable to get a refund from RW. I don't even know what they sell as I've never had anything from them but an $18.00 charge. I've asked PP if they receive any compensation from RW for their use of the PP web site,m but now they are not answering my mail. If you buy from PP, be SURE to check your credit card statements.
Lewis Emerson "

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burtoneric
Rating 2/10 1/5
modified review posted Oct-16-2002

"I ordered printer cartridges almost 1 year ago and have not heard anything after 53 emails and numerous phone calls to their "answering machine" I have a copy of the cashed check, so I know somebody is there...Email me for more details if interested...These people are thieves....Do not buy!"

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22KITTIES
Rating 10/10 5/5
modified review posted Oct-04-2003

"we just opened our recycled b/w cartridge. was
very impressed with the professional package, was
as good or better than the original. there was no
mess or fuss. can't tell any difference in quality from the the original. thank you. we'll be back! also, the delivery was much, much faster than anticipated."

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nekote
Rating 10/10 5/5
modified review posted Mar-05-2011

"Good service and products, for me.
No worries.

I have used them for SOHO for years.
All fine and good, for me."

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hisc1ay
Rating 10/10 5/5
modified review posted Feb-27-2003

"I got an ad from them in my email, saw VERY low prices on generic cartriges, so I took the chance. I looked on this site first and saw some poor comments, but figured I'd risk the 15 bucks. It took a while, but the cartriges came on or around the 19th. I bought a color and black cartrige for a Canon BJC-2010. I only needed the black so far, and I haven't had any problems."

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cyrano
Rating 10/10 5/5
modified review posted Sep-28-2004

"I was happy with their service. Ordered 3 different types of printer cartridges from them.
1 for an HP officejet 350, 2 for epson color 440.
They have very cheap prices. All the cartridges worked. Delivery time was about 7days, free shipping. No complaints. I will use them again.

I did see they have a lot of negative reviews.
I did not have any problems, so I don't know what they are like in resolving customer disputes.
Also, maybe their ink quality is not the best, I have a very old printer, so I could not tell what was exactly wrong, but I think it is the printer.
Their prices are sooooo cheap, I don't really care. My printing needs don't have to be of great quality, if they did, then I would be using my laser printer."

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Lima45
Rating 10/10 5/5
modified review posted Apr-13-2002
ResellerRatings.com TOP REVIEWER!

"Professional and expeditious service. Purchased two replacement black cartridges for my Lexmark printer. Regular price for a single cartridge is $35.00 and up. The total cost for the two I purchased from PrintPal was $43.90 which included free USPS Priority mail shipping, WOW! Cartridges are remanufactured from the original manufacturer. Same quality and performance at a fraction of the price from retail. This is a no brainer. Do yourself a favor and save money. Thanks & Aloha PrintPal!"

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sailnbob
Rating 2/10 1/5
modified review posted Sep-11-2003

"This company makes it nearly impossible to return
defective products. Had an inkjet cartridge that did not work, since I did not have the "original" box it was sent in, they would not refund my money. DO NOT ORDER FROM THIS COMPANY!!!!"

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