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"NOT TRUSTWORTHY! Should have known when the confirmation email didn't include the price. Then they needed me to call them to confirm my order. They asked if I wanted to buy all extra stuff, said NO to everything, but they charged me anyway. An $800 order turned into almost $1200! Shipped the wrong merchandise. Should have read the reviews here... these people are scam artists."
"Very good service. Was explained some different options which I had not though about"
"Good customer service, price is good."
"They had great customer service and great prices! Couldn't be ha[pier!"
"Great customer service, and great prices"
"Good customer service and the price was great!"
"Great customer service. Good deal with a reasonable price for my canon lens."
"I highly recommend never doing business with this company, unless you would like to get scammed and lied to. Their scam appears to be to bait you with a low price on a product they just happen to no longer offer. Then, they will either try to get you to buy a more expensive product or send you an inferior product for the price you already paid. If you question them, they will lie and hope the situation just goes away. I ordered a Panasonic Lumix ZS15 from their website. The following day, I received a call on my cell phone from a blocked number. When I answered the phone, I heard people talking in the background, but nobody would say anything into the phone and after a few seconds, somebody hung up on me. I then immediately got an email saying they tried to call me and nobody answered, so I needed to call them about my order. I called them right away, and entered the extension they gave me. I then got to be on hold for 5 minutes before somebody picked the phone up and immediately hung up. I called back and was on hold for another 5 minutes before I had to hang up.Since I was not able to get in touch with anyone, I replied to the previous email that I could not get ahold of anyone and gave them my cell phone number again. I then received another call from the blocked number and as soon as I answered the person on the other end hung up. I tried calling back a little later but they were closed. The following day, I received an email saying my order had shipped, so I assumed whatever problem there was with my order had been taken care of.A few days later I received the package from them. When I opened the package, they had shipped me a refurbished Lumix ZS19, which was not what I ordered.The following day, I called them, and after my third phone call, actually got to speak with someone. I told him that they shipped me the wrong camera. He stated that they told me over the phone that the ZS15 was discontinued so they were shipping me a ZS19 instead. I told him that I never spoke with someone at his company and about being hung up on. He said that must not have been them because they wouldn't hang up on me. I told him the camera they shipped me was refurbished, and he proceeded to tell me it wasn't, despite me staring at the sticker on it that said this is refurbished. I told him I wanted a refund, so he said he would email me the forms to return it. When I received the email, the form stated that they do not pay for return shipping."
"this company PADS their reviews - worst customer service EVER. we were billed a price that was different than the original price of the item bought. THEN when we tried to get in touch with them, we couldn't. Funny how when we first placed our order we got an email saying THEY were trying to get in touch with US and we got a call right back, but when we needed to talk to them we couldn't. We then received an "invoice" with no breakdown of the items... I also noticed they changed the state in our address part - which we also tried to contact them about - for 2 hours. Either on hold, or being transferred and then hung up on. When we finally DID get a hold of someone they were unprofessional and short with us."
"Very quick and friendly service! There was a question about my order, and they made sure to clarify the issue quickly and satisfactorily!"
"The prices were very reasonable and the customer service was very good as well. They were very responsive and polite."
"Good customer service good prices..."
"Great company, very good customer assistance was able to find what i needed"
"The best prices I've found online! Great customer service!!"
"Best price I found online. Called up for some assistance, great customer service!"
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