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Stores > Primary Arms

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  • Primary Arms Primary Arms Elite Status
    • Address: 2825 Miller Ranch Road, Suite 213
    • Contact: info@primaryarms.com
    • Phone: 713-344-9600
    • Customer Support: 713-344-9600
    • Business Hours: M-F 9am-5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.13/10 9.13/10
    Chance of future purchase: Rating 9.51/10 9.51/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 9.18/10 9.18/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

"Very happy. First time experience with PM. Very fast. Will use them again"

This review was modified by jeffpatrick17 on February 22 2017 06:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Shipped immediately

"Ordered a number of parts for an AR build on several occasions and all orders were shipped same day!"

This review was modified by foster_hooks on February 22 2017 05:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Good Price Great Service

"Good pricing and fast processing of my order. What more could you ask for. Thanks Primary Arms
"

This review was modified by jc_cargill on February 22 2017 05:30:01 PM

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Verified Customer
Rating 2/10
1/5
2017-02-20

Terrible Service

"Ordered a lower parts kit. It came missing the safety/selector lever, takedown pin, pivot pin, and the detents and springs for those parts. Contacted primary for replacements, and a week later they came, still missing both springs for takedown detents. Called primary, and they wanted me to contact someone else to replace the parts that they didn't send me in the first place. After another week of waiting I finally had all the parts I ordered a month before. Completely unacceptable. I will not be coming back to primary arms to order anything else. "

This review was modified by bicigoa on February 22 2017 05:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Always quick and accurate

"I found the problem with my gun before these parts arrived but I'll keep them for my next build. That means more purchases from PA because they are the best online gun parts store I've found yet. Top notch customer service, accurate product descriptions, fair prices and as everyone always says quick shipping."

This review was modified by apyoungquist on February 22 2017 05:00:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Very impressed

"Very smooth transaction. Freaky fast shipping. "

This review was modified by mcaldwelllawncare on February 22 2017 04:30:01 PM

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Verified Customer
Rating 2/10
1/5
2017-02-20

Never ordered anything!

"No one bothered to contact me or apologize for confusing my contact info with another person of no relation with the same last name. If I did need to order anything that this company has to offer, I would not based on the lack of consideration. "

This review was modified by carriefuson on February 22 2017 04:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Super fast!

"Always impressed with PA...super fast order fulfilment and shipping! Thanks!!!"

This review was modified by jeremywrasse on February 22 2017 04:00:08 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Great EDC light

"Great sale price on a real nice light. Quick shipping. Very satisfied. "

This review was modified by ltd104 on February 22 2017 02:30:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Great Seller!!

"This is a great company to do business with!"

This review was modified by bubs2009 on February 22 2017 02:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-20

"Excellent service and fast shipping "

This review was modified by oceanus1982 on February 22 2017 11:00:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

"Awesome service!! And great prices!!"

This review was modified by j_garcia_0812 on February 22 2017 10:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Great

"Super fast shipping. We be back soon. Thanks for your excellent customer service. "

This review was modified by rrekeee on February 22 2017 10:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Fast and precise

"Everything I have ever ordered has arrived fast and is always exactly what I ordered. Will be ordering lots more in the future."

This review was modified by allanshawn on February 22 2017 09:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-20

Always solid

"One of the best online armament related resellers."

This review was modified by Bay Village on February 22 2017 08:45:02 AM

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