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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Primary Arms Primary Arms Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2825 Miller Ranch Road, Suite 213
    • Contact: info@primaryarms.com
    • Phone: 7134365121
    • Customer Support: 7134365121
    • Business Hours: M-F 9am-5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.62/10 9.62/10
    Chance of future purchase: Rating 9.23/10 9.23/10
    Shipping & packaging: Rating 9.23/10 9.23/10
    Customer service: Rating 8.41/10 8.41/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

2,996 Customer Reviews

Rating 10/10
5/5
modified review posted

"Primary Arms is a favorite retailer. The service is always outstanding: fast shipping and accurate order fulfillment. High quality products, both private label and "branded". Frequently they have an outstanding selection in product categories. I have had nothing but good experiences with PA. "


Rating 10/10
5/5
modified review posted

"I felt that the status update and delivery of the product that I ordered was timely, and efficient. I got the product exactly within the time frame that they indicated. I also appreciated the logo morale patch. Awesome!"


Rating 8/10
4/5
modified review posted

"Overall a good experience. Shipping costs are more than other companies I purchase from. Double the cost in some cases. "


Rating 10/10
5/5
modified review posted

"Primary Arms is a Great Site to Shop"


Rating 10/10
5/5
modified review posted

"Great product and extremely fast shipping. PA will always be the first place I shop for optics. "


Rating 10/10
5/5
modified review posted

"Site is easy navigate. Prices are competitive on a variety of products from multiple top-tier suppliers. Fast shipping. Will definitely buy from Primary Arms in the future!"


Rating 8/10
4/5
modified review posted

"Quick shipper, low cost. These were known 'economy grade' items but they worked well and fit perfectly. I would definitely order again from Primary Arms."


Rating 10/10
5/5
modified review posted

" I have bought from Primary Arms several times.
From them direct, from Amazon, and even from E Bay.
They are always Great.
"


Rating 10/10
5/5
modified review posted

"Quick efficient shipping.
I had to wait around for the FEDEX guy due to the value, next time I might ship in two loads so I don't have to hang around the home.
"


Rating 10/10
5/5
modified review posted

"Fast shipping, good prices, great people."


Rating 10/10
5/5
modified review posted

"Ok guys listen up....
Primary Arms is a stellar place to get your gear but.....
recently the USPS has been less than stellar, especially with the 1st class mail option. Unless you want to wait two full weeks for your stuff with no tracking history, say NO to the 1st class mail option. Pay the extra buck or two and you WILL be much happier. I ordered some stuff two weeks ago and got it yesterday. Ordered more stuff two days ago, chose the priority mail option and got it today. Lesson learned. The guys at PA ship super fast....post office, not so much...
"


Rating 10/10
5/5
modified review posted

"Great pricing, fast delivery...good people."


Rating 10/10
5/5
modified review posted

"Great company great service great products."


Rating 10/10
5/5
modified review posted

"These guys that work in the store front and that answer the phones are great. If they don't know they will tell you but they have always been such a great help and great people and company to do business with. "


Rating 10/10
5/5
modified review posted

"great quick service and the shipping costs were reasonable (not padded like others). Would definitely use them on the next build"


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Primary Arms is a Merchant Member! Learn more

Primary Arms is a merchant member
Primary Arms participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,891 merchant members.