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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Primary Arms Primary Arms Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2825 Miller Ranch Road, Suite 213
    • Contact: info@primaryarms.com
    • Phone: 7134365121
    • Customer Support: 7134365121
    • Business Hours: M-F 9am-5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 9.29/10 9.29/10
    Shipping & packaging: Rating 8.65/10 8.65/10
    Customer service: Rating 8.89/10 8.89/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

3,782 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"Great product, great price, super fast shipping, great company....Thanks Primary Arms...."


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Verified Customer
Rating 10/10
5/5

"Shipping was very fast. I got exactly what I ordered. I would definitely do business again with Primary arms . what a great company. Overall experience with Primary Arms was excellent. I would definitely recommend this company to my friends."


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Verified Customer
Rating 2/10
1/5

"Up until now I have always had good service with Primary Arms. This order I recieved a defective PA red dot that was not the fault of PA. PA was happy to send me a return packing slip and I sent the red dot back and waited for a new sight. After waiting almost 2 weeks and no sight I finally called to find out where my order was. Sounds like somebody dropped the ball and my order was overlooked. PA said they would send me a new one express mail which they did. Unfortunately when I checked the shipping status I discovered my order was sent to the wrong address nearly 8 miles away. Luckily I was able to recover my red sight from the wrong address. I'm hoping this was just an isolated incident as I have always had good service in the past. "


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Verified Customer
Rating 8/10
4/5

"Excellent inventory and quick shipping. I received my order very quickly. Shipping and handling costs are expensive though. Shipping costs cancel out any savings on sale items, etc."


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Verified Customer
Rating 10/10
5/5

"This is my third time ordering. Always great products at great prices with fast shipping"


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Verified Customer
Rating 10/10
5/5

"I have ordered several items from Primary Arms, weapons and parts are great. service guys were very helpful and answered all my questions and even walked me thru setting up my account. My go to store now."


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Verified Customer
Rating 10/10
5/5

"Great product fast shipping and a super price. I couldn't be happier"


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Verified Customer
Rating 10/10
5/5

"AAA service ................................................."


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Verified Customer
Rating 10/10
5/5

"Fast shipping and great prices!!"


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Verified Customer
Rating 10/10
5/5

"Outstanding customer service. They called me when I accidentally ordered a product twice and quickly cancelled one on my request."


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Verified Customer
Rating 10/10
5/5

"Fast shipping, great products, great customer service, and all around great to do business with. I've been a loyal customer for 5 years and look to be for years to come. "


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Verified Customer
Rating 10/10
5/5

"The items came in on time & packaged very well. Primary Arms also answered all my questions in one email with all of the correct information, I would recommend them to my friends & family."


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Verified Customer
Rating 10/10
5/5

"As expected PA has good prices and superior customer sevice."


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Verified Customer
Rating 10/10
5/5

"Very good company to do business with. Fast and never a wrong item. "


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Verified Customer
Rating 8/10
4/5

"The product was exactly as advertised and the transaction from payment to delivery was smooth. I did notice that on specific sale items standard rate shipping is removed from the options list. Although I appreciate the prompt delivery having the option of standard rate shipping could have saved me a few dollars."


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Primary Arms is a Merchant Member! Learn more

Primary Arms is a merchant member
Primary Arms participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,716 merchant members.