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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Primary Arms Primary Arms Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2825 Miller Ranch Road, Suite 213
    • Contact: info@primaryarms.com
    • Phone: 7134365121
    • Customer Support: 7134365121
    • Business Hours: M-F 9am-5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.58/10 9.58/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 8.96/10 8.96/10
    Customer service: Rating 8.50/10 8.50/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

3,111 Customer Reviews

Rating 10/10
5/5
modified review posted

"Primary arms has been my go to store for optics and accessories!"


Rating 10/10
5/5
modified review posted

"Quick shipping great scope "


Rating 10/10
5/5
modified review posted

"Fast shipping, excellent customer service and product was top notch."


Rating 10/10
5/5
modified review posted

"They had what i wanted at great price and good delivery time"


Rating 10/10
5/5
modified review posted

"The staff is very knowledgable about their products, and the shipping was very fast. They carried the item I needed at a very competitive price, and I will continue to do business with them."


Rating 10/10
5/5
modified review posted

"Primary Arms always has very fast shipping and great products and pricing. I have been very happy with the way they conduct business."


Rating 10/10
5/5
modified review posted

"Shipping was fast and on time. The items were what they said they would be, overall it was a good experience "


Rating 10/10
5/5
modified review posted

"Couldn't be more satisfied with my purchase and the just the all around great service I got from their employees. "


Rating 10/10
5/5
modified review posted

"Fantastic experience. I now first go to Primary Arms to see if they have the part I am looking for before shopping elsewhere. The ship very fast and the packaging is very fast. I do most of my shopping on Amazon but I have received several lower quality and scratched up gun parts from their partners. I now look to Primary Arms as my primary source."


Rating 10/10
5/5
modified review posted

"Awesome service, best prices on almost everything, fast shipping"


Rating 10/10
5/5
modified review posted

"Great customer service and fast shipping. Will definitely do business with them again!"


Rating 10/10
5/5
modified review posted

"I've ordered from primaryarms.com numerous times! They are very quick to process and ship upon order completion, my merchandise has always arrived promptly and accurately. I've never had a problem and will certainly continue to order from primaryarms.com! "


Rating 10/10
5/5
modified review posted

"Customer service is awesome. Shipping is very fast. The product is as described and works great."


Rating 8/10
4/5
modified review posted

"Primary Arms did a great job of getting my product shipped right away. I was dissipointed that my Rock River trigger kit was missing a spring, luckily a friend had a spare. Was also dissipointed in UPS. It took UPS eight days to get the package out of Texas! Those Texas UPS drivers drive like a bunch of little girls. All of that is out of Primary Arms' control. It just feels good to vent!"


Rating 10/10
5/5
modified review posted

"very good service will buy here next time"


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Primary Arms is a Merchant Member! Learn more

Primary Arms is a merchant member
Primary Arms participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,842 merchant members.