Got an email at 5:02 am for an..."" >

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Primary Arms

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Primary Arms Primary Arms Elite Status
    • Address: 2825 Miller Ranch Road, Suite 213
    • Contact: info@primaryarms.com
    • Phone: 713-344-9600
    • Customer Support: 713-344-9600
    • Business Hours: M-F 9am-5pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.86/10 8.86/10
    Chance of future purchase: Rating 9.55/10 9.55/10
    Shipping & packaging: Rating 9.32/10 9.32/10
    Customer service: Rating 9.28/10 9.28/10
    Return/Replacement policy: Rating 9.60/10 9.60/10

7,584 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

Always satisfied

"I have ordered several times from primary arms for items including scopes red dots gun smithing tools and parts. They always deliver in a quick time and they have excellent prices. So far I have always been pleased with dealing with this company. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

Anything

"shipping is fast ...product is great i recondmand too all AR15.. builder like me..."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

"Shipped in a timely manner and product was exactly what was described "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

ST-T2 Heavy Buffer

"I purchased a spike's Tactical heavy buffer to upgrade the original buffer in my FedArms AR-15 pistol.
I have also purchased aftermarket magazines from primary arms & the work great. Thanks Primary Arms
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

"Good price and was shipped in a timely manner."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

"Excellent product, no issues at all!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

Good product on time.

"Would buy again. Quality is good and fast shipping. "

This review was modified by mike_harco on September 25 2016 05:41:49 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

Always on Target.

"Primary Arms is my go to for all my Military arms they have such a great selection of foreign and domestic arms and at always a great price. Optics are outstanding. And customer service always takes care of any issues and the are willing to upgrade you if possible expecially on optics.

Great Place.
Keep it up Primary.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

Good Retailer

"The only problem I had was getting signed & opening an account. Other than that,everything was great. The shipping was fast.

Top
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

Quick

"They had what I needed and shipping was quick and easy. I would defenatly use again."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

Great customer service

"Fastest shipping ever exactly as described "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

Awesome

"Fast shipping! Great products. Have bought a few different things from them and always perfect"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

"Excellent service, will be purchasign more items from them due to good service. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

Effortless online buying experience

"I have ordered from Primary Arms a couple of times now, and am always reminded how effortless an experience it is compared to some other sites. I also like the "compare" feature, which is especially useful for ammo, optics, etc."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-25

Speedy Processing

"Primary Arms has one of the fastest turn time to process orders from. They will send you an email and moments later another email with your tracking #. Depending on what delivery method you choose, shipping is quite fast. I'm happy to do business with them again. "


Ratings Calculation Change
Learn about Our Reviews

Share Primary Arms's store rating

Primary Arms is a Merchant Member! Learn more

Primary Arms is a merchant member
Primary Arms participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,633 merchant members.