Primary Arms Reviews - primaryarms.com Ratings at ResellerRatings

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Rating 9.82/10 2,055 reviews

9.82 / 100
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Primary Arms participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,866 merchant members.

All Customer Reviews (2,055)


Rating 8/104/5
modified review posted

"I ordered several items and one of the mounts did not fit. I called and received excellent customer service from the gentleman I spoke to. He understood my problem and sent out a replacement mount. The new mount had the same issue as the first. I decided to just fix the issue myself instead of calling back and going through the issue again. "



Rating 10/105/5
modified review posted

"Fast shipping and excellent customer service."

Rating 2/101/5
modified review posted

"They advertised a product that they did not even have."

Rating 10/105/5
modified review posted

"One of the nicest customer service groups I have ever dealt with. Processing is super fast, shipping is super fast and the products are great. If you shop online, you know you look for this kind of experience and you will find it here. I had to call these guys just to question if they were robots or not due to how fast they processed my order!"

Rating 10/105/5
modified review posted

"Super folks - called to confirm slight variation in ordered item. Shipped promptly! Some months back I placed an order and they shipped the wrong item - correct item was overnighted without prompting and at their expense. More recently I broke a part off and when I called to purchase a replacement (freely admitting I'd broken it), they shipped one out at no charge.

I'm a customer for life!!!!!
"

Rating 10/105/5
modified review posted

"Fast shipping and decent prices"

Rating 10/105/5
modified review posted

"My order shipped out almost immediately. Exactly what I wanted and cheaper than anywhere else too."

Rating 10/105/5
modified review posted

"Shipped quick, the product was well packaged, and it has worked well. What more can one ask for?"

Rating 10/105/5
modified review posted

"Great business! I've ordered from them for 5+ years!"

Rating 10/105/5
modified review posted

"Primary arms came through with flying colors. Having the parts available is just the first step. The entire experience is made exceptional by their focus on customer service. They answer any queations, privide extremy helpful advice and support."

Rating 10/105/5
modified review posted

"Great product at a great price fast shipping. "

Rating 10/105/5
modified review posted

"all my primary arms visits have been outstanding. Mike at the front counter is very attentive and has gone out of his way to make sure he has addressed all my issues and concerns regarding all my purchases. I have highly recommended Primary arms to all my friends and family.... everyone at Primary arms have been great!!!

Thank you.
RR
"

Rating 10/105/5
modified review posted

"Product shipped the same day. Awesome service and great scope. "

Rating 10/105/5
modified review posted

"Item was exactly as described. Prompt shipping. Will definitely return.
"

Rating 10/105/5
modified review posted

"Shipped quickly, delivered when promised, nice packaging, products function as promised. No extensive experience with customer service, but have faith based on other experiences that it'd be as good as their reputation suggests."

 

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