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"Purchased a $1200 range hood; when we openned the box we found it was the wrong size (wrong size ordered); now they will not let us return it. the customer service rep on the phone said "sell it on ebay"!."
"Dealing with this merchant I had a worse internet buying experience ever. Stay away from this guys. They take your money put it in the bank account and collect the interest. For you to take your money back takes forever. Bunch of liars. "
"Update on 02/22/07: ++++++++++STAY AWAY FROM THIS SITE+++++++++++++++ I called and spoke to Woody agained today. I was told "looks like your order is put in back-order again". I requested to cancel my order and my full refund ASAP. Woody first said "it'll be done by tonight", then eventually he said "I'll take care of it now". I want to puke at this store. I learned my lession the hard way. In nearly a decade of my online shopping experience this one store IS THE WORST! ++++++++++STAY AWAY FROM THIS SITE+++++++++++++++
Buyers, here is my update:
I called yesterday, 02/20/07, and spoke to one "Woody", who told me that "it'll be shipped out tomorrow, delay was due to NE snow storm." I called again today, spoke to "Woody" again, who told me "it was shipped, and I should get an shipment notification email tomorrow." Woody was very firm that the unit was shipped and should sit tight, not be concerned. I complained of the charge to CC 10 days ago w/o shipment, and that I want to cancel my order. Woody replied "if you don't want your unit, you can decline whwn it's delivered."
Well, I sit tight for now. What a transaction!
I can tell you all with absolute certainty that I'll never come back to this site. I know for sure that I won't lose one penny, it's just the hassle, anxiety, aggrevation when one's into a situation like this. "
This review was modified by phamdinhnguyen on February 22 2007 07:32:27 AM
"BEWARE! Beware!! Beware!!! I bought two receivers on 7/06. One came damaged. On repeated calling, they asked UPS to pick it up 8/06. Till now 12/06, we have not received the receiver or money back. On calling they come up with different excuses like “we have credited your account, waiting a reply from UPS, will take care of it next week etc.” On confronting them last week, they have the nerve to say “complain to PRESIDENT if we wanted to”. These people are RUDE and FRAUD. They will try to rip you off by selling extras or damaged or counterfeit stuff. They use the bait of low advertised prices to get you like catching a fish. Check them out at Better Business Bureau at www.newyork.bbb.org to see their character. They operate under different names like A Heffco Technologies, Editors Choice, Gigabuyz, LGD superstore, Prices Rite etc. – 1643 McDonald Ave, Brooklyn, NY 11230. Always check companies at www.bbb.org or resellerratings.com or other reviews before doing business, be a wise consumer. These fraudulent companies use cheap advertised prices to get people. Be careful, Good Luck and God Bless."
"Placed order for grill and grill cover online. My card got charged but they do not have the item; tried to offer me a different item that's a model below what I ordered. I declined and told the rep to cancell the order. Followed up several times when the money didn't make it back to my account after a week. Reps keep saying the money will be refunded on certain dates but it didn't happen. Reps seem to be always on a rush and just hangs up even when I haven't finished with my inquiry (or even speaking). Finally gave up and disputed the charge with American Express so they can follow up the refund for me. I had some hesitation with buying an item from a no-name online store but the item was nowhere to be found on brick and mortar stores and online so I took a chance ordering from Pricesrite. I will NOT buy from this merchant again. I should have looked at their rating here first; I would have known then that they have a low rating.
Generally, stores are not supposed to charge the credit card until they ship the product; not in this case. "
This review was modified by gotong on November 15 2006 10:13:00 AM
"This is the second time I ordered from pricesrite. Ordered a sony lcd 32S2000($1182 total) from their website. A day later, I got a comfirmation email indicated that order had been processed. A couple of days later, I received another email with tracking#. TV was shipped from the 3rd party, but arrived in doubled box a week later. Very happy with the service. One thing odd is that before I order, I called and ask if the TV is in stock and cost of shippment. The price that was giving to me was higher than the price I got from their site.
Back in April, I also ordered a Pioneer Elite Plasma($5000). Same result. Very happy both times.
"Pricesrite has a very user friendly web site and fabulous array of products. I searched for a Sony digital camera and got the BEST price from them. I have used a variety of Web Stores in the past and will add Pricesrite to my list of stores I will continue doing business with."
"I purchase a wall mount stainless stell microwave oven from pricesrite, although I have not installed it or use it yet. It looks beautiful and exactly what I was looking for. I can't wait to start using it. Been a first time customer with Pricesrite, I received a great customer service and overall I am very satisfied.
Thank you and I will be looking forward in bying more items in the future.
"Horrible, nver buy from this retard. He never told me about $300 worth of shipping and overcharged me for TV $300, that's extra $600. I got the email, called him immediately, he started yelling at me, would not cancel the order and hung up at me. "
"Echo other comments, these guys are crooks to the core. I will give them at least minimal credit as I got a TV after OVER 2 MONTHS OF WAITING and not the TV that I originally ordered (got the "it's back ordered and no-one has this model in stock" song and dance).
The good thing is I made their logistics manager's life (John Salem, extension 309, call him every day, I got a couple hundred dollars of credits this way) hell for a few weeks. I'll still give him a call every now and then to let him know how much he SCREWED a very good customer that his company jerked around.
In a nutshell, bought a TV that was listed as IN STOCK on their site, was charged a couple days later then was hit with a "backordered, please wait" from their so called customer service. Ths went around for a couple of weeks until I had enough and asked to speak to a manager, which eventually (not at first because they weren't allowed to) got me to Mr. Salem. If they didn't have the TV in stock they shouldn't have charged my card, so I knew I had them over a barrel. They picked the wrong person to screw with as I am a vengeful bitch.
Long story short I was so pissed and tired from waiting and the excuses I changed my order to a different TV. Got the warranty for a decent price and am now on a crusade to make sure these guys are known as the crooks they are.
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![Share](javascript:share_rating({"review_body":"Dealing with this merchant I had a worse internet buying experience ever.<br>Stay away from this guys. They take your money put it in the bank account <br>and collect the interest. For you to take your money back takes forever.<br>Bunch of liars. <br>","link":"http:\/\/www.resellerratings.com\/store\/Pricesrite\/comment\/320631#comment320631","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pricesrite.jpg","store_name":"Pricesrite","username":"ashafir","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Update on 02\/22\/07:<br>++++++++++STAY AWAY FROM THIS SITE+++++++++++++++<br>I called and spoke to Woody agained today. I was told \u0022looks like your order is put in back-order again\u0022. I requested to cancel my order and my full refund ASAP. Woody first said \u0022it\u0027ll be done by tonight\u0022, then eventually he said \u0022I\u0027ll take care of it now\u0022.<br>I want to puke at this store.<br>I learned my lession the hard way. In nearly a decade of my online shopping experience this one store IS THE WORST!<br>++++++++++STAY AWAY FROM THIS SITE+++++++++++++++<br><br>Buyers, here is my update:<br><br>I called yesterday, 02\/20\/07, and spoke to one \u0022Woody\u0022, who told me that \u0022it\u0027ll be shipped out tomorrow, delay was due to NE snow storm.\u0022 I called again today, spoke to \u0022Woody\u0022 again, who told me \u0022it was shipped, and I should get an shipment notification email tomorrow.\u0022 Woody was very firm that the unit was shipped and should sit tight, not be concerned.<br>I complained of the charge to CC 10 days ago w\/o shipment, and that I want to cancel my order. Woody replied \u0022if you don\u0027t want your unit, you can decline whwn it\u0027s delivered.\u0022<br><br>Well, I sit tight for now.<br>What a transaction!<br><br>I can tell you all with absolute certainty that I\u0027ll never come back to this site. I know for sure that I won\u0027t lose one penny, it\u0027s just the hassle, anxiety, aggrevation when one\u0027s into a situation like this.<br>","link":"http:\/\/www.resellerratings.com\/store\/Pricesrite\/comment\/302007#comment302007","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pricesrite.jpg","store_name":"Pricesrite","username":"phamdinhnguyen","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"BEWARE! Beware!! Beware!!! I bought two receivers on 7\/06. One came damaged. On repeated calling, they asked UPS to pick it up 8\/06. Till now 12\/06, we have not received the receiver or money back. On calling they come up with different excuses like \u201cwe have credited your account, waiting a reply from UPS, will take care of it next week etc.\u201d On confronting them last week, they have the nerve to say \u201ccomplain to PRESIDENT if we wanted to\u201d. These people are RUDE and FRAUD. They will try to rip you off by selling extras or damaged or counterfeit stuff. They use the bait of low advertised prices to get you like catching a fish. Check them out at Better Business Bureau at www.newyork.bbb.org to see their character. They operate under different names like A Heffco Technologies, Editors Choice, Gigabuyz, LGD superstore, Prices Rite etc. \u2013 1643 McDonald Ave, Brooklyn, NY 11230. Always check companies at www.bbb.org or resellerratings.com or other reviews before doing business, be a wise consumer. These fraudulent companies use cheap advertised prices to get people. Be careful, Good Luck and God Bless.","link":"http:\/\/www.resellerratings.com\/store\/Pricesrite\/comment\/290454#comment290454","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pricesrite.jpg","store_name":"Pricesrite","username":"jpsingh","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Placed order for grill and grill cover online. My card got charged but they do not have the item; tried to offer me a different item that\u0027s a model below what I ordered. I declined and told the rep to cancell the order. Followed up several times when the money didn\u0027t make it back to my account after a week. Reps keep saying the money will be refunded on certain dates but it didn\u0027t happen. Reps seem to be always on a rush and just hangs up even when I haven\u0027t finished with my inquiry (or even speaking). Finally gave up and disputed the charge with American Express so they can follow up the refund for me. I had some hesitation with buying an item from a no-name online store but the item was nowhere to be found on brick and mortar stores and online so I took a chance ordering from Pricesrite. I will NOT buy from this merchant again. I should have looked at their rating here first; I would have known then that they have a low rating.<br><br>Generally, stores are not supposed to charge the credit card until they ship the product; not in this case. ","link":"http:\/\/www.resellerratings.com\/store\/Pricesrite\/comment\/282328#comment282328","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pricesrite.jpg","store_name":"Pricesrite","username":"gotong","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is the second time I ordered from pricesrite. Ordered a sony lcd 32S2000($1182 total) from their website. A day later, I got a comfirmation email indicated that order had been processed. A couple of days later, I received another email with tracking#. TV was shipped from the 3rd party, but arrived in doubled box a week later. Very happy with the service. One thing odd is that before I order, I called and ask if the TV is in stock and cost of shippment. The price that was giving to me was higher than the price I got from their site.<br><br>Back in April, I also ordered a Pioneer Elite Plasma($5000). Same result. Very happy both times.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Pricesrite\/comment\/273681#comment273681","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pricesrite.jpg","store_name":"Pricesrite","username":"avdss","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Pricesrite has a very user friendly web site and fabulous array of products. I searched for a Sony digital camera and got the BEST price from them. I have used a variety of Web Stores in the past and will add Pricesrite to my list of stores I will continue doing business with.","link":"http:\/\/www.resellerratings.com\/store\/Pricesrite\/comment\/271103#comment271103","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pricesrite.jpg","store_name":"Pricesrite","username":"dforrest","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchase a wall mount stainless stell microwave oven from pricesrite, although I have not installed it or use it yet. It looks beautiful and exactly what I was looking for. I can\u0027t wait to start using it. Been a first time customer with Pricesrite, I received a great customer service and overall I am very satisfied.<br><br>Thank you and I will be looking forward in bying more items in the future.<br><br>Thank you<br>cd","link":"http:\/\/www.resellerratings.com\/store\/Pricesrite\/comment\/270477#comment270477","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pricesrite.jpg","store_name":"Pricesrite","username":"culinha","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Horrible, nver buy from this retard. He never told me about $300 worth of shipping and overcharged me for TV $300, that\u0027s extra $600. I got the email, called him immediately, he started yelling at me, would not cancel the order and hung up at me. ","link":"http:\/\/www.resellerratings.com\/store\/Pricesrite\/comment\/267929#comment267929","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pricesrite.jpg","store_name":"Pricesrite","username":"longstar","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Echo other comments, these guys are crooks to the core. I will give them at least minimal credit as I got a TV after OVER 2 MONTHS OF WAITING and not the TV that I originally ordered (got the \u0022it\u0027s back ordered and no-one has this model in stock\u0022 song and dance).<br><br>The good thing is I made their logistics manager\u0027s life (John Salem, extension 309, call him every day, I got a couple hundred dollars of credits this way) hell for a few weeks. I\u0027ll still give him a call every now and then to let him know how much he SCREWED a very good customer that his company jerked around.<br><br>In a nutshell, bought a TV that was listed as IN STOCK on their site, was charged a couple days later then was hit with a \u0022backordered, please wait\u0022 from their so called customer service. Ths went around for a couple of weeks until I had enough and asked to speak to a manager, which eventually (not at first because they weren\u0027t allowed to) got me to Mr. Salem. If they didn\u0027t have the TV in stock they shouldn\u0027t have charged my card, so I knew I had them over a barrel. They picked the wrong person to screw with as I am a vengeful bitch.<br><br>Long story short I was so pissed and tired from waiting and the excuses I changed my order to a different TV. Got the warranty for a decent price and am now on a crusade to make sure these guys are known as the crooks they are.<br><br>STAY AWAY!!!!!","link":"http:\/\/www.resellerratings.com\/store\/Pricesrite\/comment\/267351#comment267351","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Pricesrite.jpg","store_name":"Pricesrite","username":"stomsf","rating":"1"}, "single");){kind=link}
"Purchased a $1200 range hood; when we openned the box we found it was the wrong size (wrong size ordered); now they will not let us return it. the customer service rep on the phone said "sell it on ebay"!."